RFI FY26 DHS ICE Electronic Health Record

The Department of Homeland Security's Immigration and Customs Enforcement (ICE) Health Service Corps (IHSC) has issued a Request for Information to conduct market research for a comprehensive Electronic Health Record (EHR) system specifically designed for correctional healthcare environments. The agency seeks an integrated, multi-module EHR solution that includes pharmacy capabilities, medication administration records, dental services, referral management, utilization management, claims management, and medical payment software to support healthcare services for detained individuals across ICE facilities. The system must comply with federal security and accessibility standards, including ONC-HIT certification, HIPAA compliance, and FedRAMP Moderate or High authorization, while supporting approximately 1,600 users with 500 concurrent users across 18 IHSC-staffed facilities and 128 non-IHSC facilities. Vendors are required to respond to six detailed questions covering system capabilities, interoperability, and implementation approaches, with responses limited to 30 pages and including comprehensive business information. Questions were due by July 18, 2025 at 9:00 AM EST, and RFI submissions are due by August 11, 2025 at 9:00 AM EST, with responses to be submitted via email to the Contracting Specialist Vladimir Jockovic.

This opportunity has no set-aside designation and will operate under the NAICS code 541519 for Other Computer Related Services. The system must support healthcare management for approximately 131,000 individuals served in fiscal year 2024, handling roughly 1.25 million medical encounters annually and processing approximately 2,224 external medical service referrals weekly. The anticipated contract structure includes a one-year base period with four 12-month option periods, totaling a potential four-year implementation timeline. The selected vendor will be responsible for migrating approximately 1.6 TB of existing patient data and providing comprehensive implementation support including training, deployment, and ongoing technical support. While no specific budget range has been disclosed, the government is evaluating potential contract vehicles including CIO-SP3 Small Business and encourages vendor teams consisting of EHR providers partnered with IT services companies to respond to this market research initiative.