Request for Quote for Joseph Maxwell Cleland Atlanta VA Medical Center (JMCAVAMC) Nurse Call System

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 7 is seeking a contractor to provide comprehensive support and maintenance services for the Jeron Provider 790 Nurse Call System at the Joseph Maxwell Cleland Atlanta VA Medical Center. The procurement includes software updates, annual technical efficiency reviews, system diagnostics, issue resolution, system expansion, proactive maintenance, and hardware support across seven different software components including ADT Integration, SIP Phone Integration, Pocket Paging, Staff Assignment, and Logging/Reporting Software. Key contract requirements include remote system updates, performance evaluations, troubleshooting, firmware upgrades, and inventory management. The solicitation is being issued as a Request for Quote (RFQ 36C24725Q0784) with a firm-fixed-price contract type. The due date for quote submissions is January 7, 2026, and the opportunity was posted on December 31, 2025.

This solicitation is designated as a 100 percent Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, restricting competition to qualified SDVOSB firms. The contract period runs from January 19, 2026 through January 18, 2031, consisting of a base period plus four option years, providing five years of continuous system support services. Performance will take place in Decatur, Georgia 30033. Invoices will be submitted electronically in arrears with payment made through Electronic Funds Transfer, and the contract will be administered by the VA Financial Services Center in Austin, Texas. The specific award value or budget range has not been disclosed in the solicitation notice provided. The procurement falls under NAICS category 541512 (Computer Systems Design Services) and PSC category DH10 (IT and Telecom - Platform as a Service).