Request for Information (RFI): Commercial Off-the-Shelf Task Management Tool

The Food and Drug Administration (FDA), operating under the Department of Health and Human Services, issued Request for Information (RFI) FDA-RFI-2026-032726 on March 12, 2026, to gather market intelligence on Commercial Off-the-Shelf (COTS) task management tool solutions. This is a purely informational market research initiative under FAR Part 10 and does not constitute a binding solicitation or commitment to award a contract. The RFI seeks vendor information regarding solutions capable of supporting the FDA Executive Secretariat's correspondence and task management operations. Responses are voluntary and become government property, with all associated response costs borne by vendors. The FDA explicitly will not accept unsolicited proposals in response to this notice. Amendment 1, issued on March 26, 2026, extended the response deadline and clarified pricing submission requirements.

The FDA seeks comprehensive task management solutions to support approximately 16,000 federal staff with capabilities including correspondence intake, multi-office document clearance workflows, deadline tracking with escalation alerts, collaboration features, and regulatory-compliant audit trails. Vendors must submit responses by 5:00 PM EST on April 3, 2026, to Lilibeth Deato at lilibeth.deato@fda.hhs.gov, providing executive summaries, detailed capability descriptions, security certifications (FedRAMP, FISMA, NIST compliance), integration specifications, cost estimates for a five-year period with tiered pricing structures, and past performance from at least three comparable federal deployments. The solution must scale from an initial FDA deployment of 16,000 users to potential HHS enterprise expansion supporting 50,000 users, with flexible licensing models for viewers, creators, and administrators. Key requirements include FDA Title 21 CFR Part 11 digital signature capabilities, CAC/PIV card integration, and NARA records management compliance. There are no set-aside requirements or specific eligibility restrictions; any vendor with relevant COTS solutions may submit a response.