Rental and Support for Pharmacy Will Call Management System

Closed Solicitation Posted

Solicitation number
24626Q0005
Agency
Responses due
Set-aside
Buy Indian

Opportunity facts

Place of performance
Oklahoma 73507, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Indian Health Service is seeking a contractor to lease, install, and provide ongoing support for an automated pharmacy will call management system for the Lawton Service Unit in Oklahoma. The procured solution must be comparable to the Becton Dickinson (BD) IntelliCab Will Call system and must incorporate RFID technology and barcode scanning to direct pharmacy staff to correct medications while maintaining HIPAA compliance and preventing controlled substance diversion. Critical requirements include locked storage for controlled substances, electronic signature capture, interoperability with Cerner PATH electronic health records, customizable refrigerated medication bins, transaction auditing capabilities, and a proven implementation history at federal Indian Health Service facilities. While specific evaluation criteria are not detailed in the solicitation notice, the technical requirements emphasize system functionality, compliance standards, and compatibility with existing pharmacy operations. The deadline for proposal submission is December 17, 2025, providing a one-week response window from the December 10, 2025 posting date.

This procurement is designated as a Buy Indian set-aside contract, restricting competition to Indian-owned businesses. The contractor must deliver and install equipment for two locations—the Lawton Indian Hospital and the Anadarko Indian Health Center—including one IntelliSys IntelliVault Will Call Management Operating System, multiple IntelliCab storage cabinets, barcode scanners, signature capture pads, RFID readers, and RapidRx AutoNotify systems. The contract period is 12 months from the award date, with the contractor responsible for installation, training, and maintenance throughout the term. No specific budget range or award value is disclosed in the solicitation notice. The place of performance is Lawton, Oklahoma 73507, with the system required to fit within the existing pharmacy configurations at both facilities while maintaining quick access to dispensing windows for efficient operations.

Notice text

  1. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS
  • The contractor shall lease, install, and support an automated will call system that will improve efficiency for pharmacy staff within the Lawton Service Unit, like or equal to the Becton Dickinson (BD) IntelliCab Will Call system with the following features:
    • The Pharmacy Will Call system must utilize radio frequency identification (RFID) technology and bar codes to accurately direct pharmacy staff to the correct patient’s medication based on data entry.
    • The Pharmacy Will Call system must allow for audits of all transactions and facilitate locked storage of controlled dangerous substances that have been filled.
    • The Pharmacy Will Call system must obscure controlled substances from staff view while in storage to ensure diversion prevention.
    • The Pharmacy Will Call system must allow for selection of customizable bins and bar codes to ensure that refrigerated medications that have been filled may be retrieved as well.
    • The Pharmacy Will Call system must facilitate the capture of signatures on an electronic pad as well as the scanning of paper signatures for medications that have been picked up.
    • The Pharmacy Will Call system must facilitate return to stocks based on the date of fill.
    • The Pharmacy Will Call system must ensure Health Insurance Portability and Accountability Act (HIPAA) compliance.
    • The Pharmacy Will Call system must have a successful history of implementation within federal IHS sites.
    • The Pharmacy Will Call system must fit within the confines of the current solution within the Anadarko Indian Health Center Pharmacy and Lawton Indian Hospital within quick access to the dispensing windows to promote efficient pharmacy operations.
    • The Pharmacy Will Call system must have interoperability with Cerner PATH EHR systems, electronic health records.
    • The Pharmacy Will Call system must contain the following equipment or the equivalents:

Lawton Indian Hospital:

  • IntelliSys IntelliVault Will Call Management Operating System 2.0 – or equivalent; quantity one (1)
  • IntelliCab: Four-Drawer Will-Call Storage Cabinet gen2 – or equivalent; quantity four (4)
  • Intellivault: Four Drawer CDS Storage Cabinet or equivalent; quantity one (1)
  • Compatible Bar Code Scanners; quantity six (6)
  • Compatible Signature Capture Pad; quantity three (3)         
  • IntelliPad RFID Reader – or equivalent; quantity three
  • RapidRx AutoNotify or equivalent; quantity one (1)
  • Service and Maintenance for the listed products – or equivalent; quantity three (3)

Anadarko Indian Health Clinic:

  • IntelliSys IntelliVault Will Call Management Operating System 2.0 – or equivalent; quantity one (1)
  • IntelliCab: Four-Drawer Will-Call Storage Cabinet gen2 – or equivalent; quantity two (2)
  • Intellivault: Four Drawer CDS Storage Cabinet or equivalent; quantity one (1)
  • Compatible Signature Capture Pad; quantity one (1)
  • IntelliPad RFID Reader – or equivalent; quantity one (1)      
  • RapidRx AutoNotify or equivalent; quantity one (1)
  • Service and Maintenance for the listed products – or equivalent; quantity one (1)

Files

File Type Posted
SOW Pharmacy Will Call Solution.pdf PDF

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