Regional Call Center Avaya Upgrade and Install for Naval Air Station, Jacksonville, FL
Award Notice Posted
- Solicitation number
- N6945024C0054
- Agency
-
Naval Facilities Engineering Command
Department of the Navy, Department of Defense
- Awarded
- to Guardian It Solutions Group, Inc.
- Set-aside
- 8(a) Sole Source
Opportunity facts
- Contract number
- N6945024C0054 Federal contract award
- NAICS code
- 238210 Electrical Contractors and Other Wiring Installation Contractors
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Place of performance
- Jacksonville, Florida 32212, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
This Award Notice is for a contract to repair and upgrade the existing on-premises Avaya phone system at Naval Air Station Jacksonville, FL to the latest Joint Interoperability Test Command (JITC) compliant releases certified on the Department of Defense Information Network (DoDIN) Approved Products List (APL). The contract was awarded to GUARDIAN IT SOLUTIONS GROUP, INC. in the amount of $480,149.40 on July 26, 2024 by the Department of the Navy Naval Facilities Engineering Command. The contract includes all labor, material, equipment, and supervision necessary to meet mission requirements until a Voice Over Internet Protocol (VOIP) Contact Center as a Service (CCaaS) can be implemented.
Notice text
The outcome to be achieved is a new contract for the repair/upgrade of the existing on-prem Avaya phone system to the latest Joint Interoperability Test Command (JITC) complaint releases certified on the Department of Defense Information Network (DoDIN) Approved Products List (APL) in order to meet mission requirements until a Voice Over Internet Protocol (VOIP) Contact Center as a Service (CCaaS) can be implemented. This requirement includes all labor, material, equipment, and supervision, and other items necessary to repair/upgrade the Avaya phone system.
Awarded contract N6945024C0054 to GUARDIAN IT SOLUTIONS GROUP, INC. for 480149.40 on 2024-07-26.
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