R499--Tele-Town Hall Services for Omaha Veterans Affairs

Closed Solicitation Posted

This opportunity was awarded. See its 2 award notices in the notice history.

Solicitation number
36C26326Q0954
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
517810 All Other Telecommunications

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs, Veterans Integrated Service Network 23, seeks tele-town hall services for VA Nebraska Western Iowa Health Care System and Sioux Falls VA Health Care System, with quotes due August 12 at 8:00 AM Central Time. This is a total small business set-aside, limiting competition to SB-certified firms. Amendment 0001, issued August 5, corrected the quantity schedule and extended the deadline from the original August 7 date; technical questions were due July 29.

Place of performance is 4101 Woolworth Avenue, Omaha, Nebraska. The contract structure is firm fixed-price IDIQ with a base year from September 1, 2026 through August 31, 2027, and four optional one-year renewal periods at government discretion, extending potential performance through August 31, 2031. NAICS code is 517810 (All Other Telecommunications) with a $40 million size standard; PSC is R499 (Support—Professional: Other).

The procurement requires 10 tele-town hall events per contract year, each supporting up to 10,000 dials per call, with one pre-event automated voice message per event. Included services are live technical support, two professional call screeners per event, video streaming to Facebook, peer-to-peer texting (up to 10,000 messages of 240 characters per year), and pulse campaigns (text and voice, up to 60,000 recipients once annually). Optional services at no additional cost include closed captioning, simulcast to social media beyond Facebook, written transcripts, and voicemail transcription. Pricing must be all-inclusive and unlimited-use per contract year. Technical proposals are limited to 30 pages, 11-point minimum font. Prospective offerors must be registered and current in SAM.gov at time of submission. Contracting Officer Curt LaRose; 605-336-3230 x7573; curt.larose@va.gov. Contracting office is Network Contracting Office 23, 2501 W. 22nd Street, Sioux Falls, SD 57105.

Notice text

2 versions

Update #2 · Latest ·

Amendment 0001 answers technical questions and corrects the price/cost schedule.

Update #1 ·

Virtual Town Hall Services for VA Nebraska Western Iowa Health Care System and Sioux Falls VA Health Care System

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice.

This is a solicitation conducted using FAR Part 16 (Simplified Acquisition Procedures).

This announcement constitutes the only solicitation, quotes are being requested.

Solicitation number 36C26326Q0954 is issued as a request for quotes (RFQ).

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2019-02.

This procurement is a total set-aside for Small Business (SB). Prospective offerors must be registered and current in the System for Award Management (SAM) database at time of offer to the Government (https://www.sam.gov).

Quotes will only be accepted from responsible contractors. The NAICS code for the solicitation is 517810 with a size standard of $40 million.

A list of the contract line items, quantities, and units of measure are listed within the attached solicitation documentation.

The VA anticipates one firm fixed price IDIQ contract award to provide services to VA Nebraska Western Iowa Health Care System, 4101 Woolworth Avenue, Omaha, NE 68105.

The period of performance is 09-01-2026 to 08-31-2027 for the base year period of performance. There are four (4) one-year option periods available at the government s discretion.

FAR provisions 52.212-1, 52.212-2, and 52.212-3 apply to this procurement and are detailed within the attached solicitation document.

FAR clauses 52.212-4 applies to this procurement and are included within the attached solicitation document.

Additional requirements are listed within the attached solicitation document.

The Defense Priorities and Allocations System (DPAS) does not apply to this acquisition.

Technical questions on this solicitation are due via e-mail only to Curt LaRose, Contracting Officer, at curt.larose@va.gov no later than 08:00am Central Time (CT), 07-29-2026.

Quotes are due to the Contracting Office by 08:00am CT, 08-07-2026. Quotes are required to be emailed to curt.larose@va.gov prior to the solicitation closing date and time. It is the responsibility of the offeror to ensure their quote is received in its entirety by the Contracting Officer before the solicitation closing.

Contact Curt LaRose, Contracting Officer, at curt.larose@va.gov for information regarding the solicitation.

Files

File Type Posted
36C26326Q0954 0001_1.docx DOCX document
36C26326Q0954 0001 Amendment.pdf PDF
P07. Wage Determination.pdf PDF
36C26326Q0954_1.docx DOCX document

Notice history

Notice Type Posted
R499--Tele-Town Hall Services - NWI POP: 09/01/2026 - 08/31/2027 Latest Award Notice
R499--Tele-Town Hall Services - NWI POP: 09/01/2026 - 08/31/2027 Award Notice
This notice Latest solicitation Solicitation

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