R499--FY25-Clinical Informatics-532 HSS EHRM (VA-25-00098191)
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C10G25Q0117
- Agency
-
Headquarters
Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Strategic Acquisition Center, on behalf of the Veterans Health Administration's Digital Health Office, intends to sole-source a firm-fixed contract to provide human systems integration services focused on improving the usability, safety, and supportability of VA healthcare systems. The procurement specifically targets Electronic Health Record Modernization (EHRM) services, requiring comprehensive analysis of human performance, staffing, training, and systems safety to maximize system performance and minimize lifecycle costs. The contractor will deliver human factors engineering services including risk analysis, engineering solutions, issue resolution, simulation, and systems testing across VA facilities. The government is utilizing the Veterans First Contracting Program under Public Law 109-461 as the legal authority for other than full and open competition. Responses to this Notice of Intent to Sole Source are due by September 22, 2025, at 12:00 PM EST, and should be submitted to Lindsay Gray at lindsay.gray3@va.gov.
This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 541611 (Administrative Management and General Management Consulting Services). The VA intends to award the contract to Arrow ARC LLC (with an amendment noting Argent ARC LLC), located at 110 North Royal Street, Floor 400, Alexandria, VA. The contract has a total value of $24.5 million and includes a 10-month base period running from September 30, 2025, to July 29, 2026, followed by two optional one-month extension periods and four subsequent option periods with 3% annual escalation rates. The pricing structure includes four key labor categories: Program Manager III, Project Manager II, Informatic Specialist/Bioinformatician, and Health System Specialist II, with each option period incorporating $81,000 in travel costs for team travel to Washington DC and industry conferences. Performance will occur at VA facilities nationwide as part of the broader EHRM initiative.
Notice text
3 versions
Update #3 · Latest ·
NOTICE OF THE INTENT TO SOLE SOURCE IS AMENDED TO REFLECT ARGENT ARC LLC, 110 Horth Royal Street, Floor 400, Alexandria, VA 223414, UNITED STATES. Response Due Date: September 22, 2025, by 12:00PM (EST) NOTICE OF THE INTENT TO SOLE SOURCE SYNOPSIS Strategic Acquisition Center (SAC), on behalf of the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Digital Health Office (DHO) intends to award a sole-source, firm-fixed contract with options to Arrow ARC, LLC., to provide improved usability, safety, and supportability of VA systems through tailored analysis and timely insight into design tradeoffs related to human performance, staffing, training and systems safety, with the goal of maximizing system performance and minimizing lifecycle costs. The proposed procurement is for services for which the Government intends to utilize other than full and open competition for this procurement is 41 U.S.C.§ 3304(a)(5) as implemented by the Federal Acquisition Regulation (FAR) Subpart 6.302-5 entitled, Authorized or required by statute . The applicable statute is Public Law 109-461: Veterans Benefits, Health Care, and Information Technology Act of 2006 specifically, the Veterans First Contracting Program outlined in 38 U.S.C.§ 8127(c) and VAAR 819.7008. The North American Industry Classification System code (NAICS) for this requirement is 541611. All responsible sources that feel they should be considered qualified to provide the above-mentioned products may submit a response to this notice (by the response due date shown above) to Lindsay Gray at lindsay.gray3@va.gov.  The information provided shall include detailed (and relevant) documentation to allow the government to perform adequate market research and make a proper determination. A determination by the government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. THIS IS NOT A REQUEST FOR PROPOSALS. THE GOVERNMENT IS NOT RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH RESPONDING TO THIS NOTICE.
Update #2 ·
NOTICE OF THE INTENT TO SOLE SOURCE TO Arrow ARC LLC, 110 Horth Royal Street, Floor 400, Alexandria, VA 223414, UNITED STATES. Response Due Date: September 22, 2025, by 12:00PM (EST) NOTICE OF THE INTENT TO SOLE SOURCE SYNOPSIS Strategic Acquisition Center (SAC), on behalf of the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Digital Health Office (DHO) intends to award a sole-source, firm-fixed contract with options to Arrow ARC, LLC., to provide improved usability, safety, and supportability of VA systems through tailored analysis and timely insight into design tradeoffs related to human performance, staffing, training and systems safety, with the goal of maximizing system performance and minimizing lifecycle costs. The proposed procurement is for services for which the Government intends to utilize other than full and open competition for this procurement is 41 U.S.C.§ 3304(a)(5) as implemented by the Federal Acquisition Regulation (FAR) Subpart 6.302-5 entitled, Authorized or required by statute . The applicable statute is Public Law 109-461: Veterans Benefits, Health Care, and Information Technology Act of 2006 specifically, the Veterans First Contracting Program outlined in 38 U.S.C.§ 8127(c) and VAAR 819.7008. The North American Industry Classification System code (NAICS) for this requirement is 541611. All responsible sources that feel they should be considered qualified to provide the above-mentioned products may submit a response to this notice (by the response due date shown above) to Lindsay Gray at lindsay.gray3@va.gov.  The information provided shall include detailed (and relevant) documentation to allow the government to perform adequate market research and make a proper determination. A determination by the government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement. THIS IS NOT A REQUEST FOR PROPOSALS. THE GOVERNMENT IS NOT RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH RESPONDING TO THIS NOTICE.
Update #1 ·
NOTICE OF THE INTENT TO SOLE SOURCE TO Arrow ARC LLC, 110 Horth Royal Street, Floor 400, Alexandria, VA 223414, UNITED STATES.
Response Due Date: September 22, 2025, by 12:00PM (EST) NOTICE OF THE INTENT TO SOLE SOURCE SYNOPSISÂ
Strategic Acquisition Center (SAC), on behalf of the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Digital Health Office (DHO)Â intends to award a sole-source, firm-fixed contract with options to Arrow ARC, LLC., to provide improved usability, safety, and supportability of VA systems through tailored analysis and timely insight into design tradeoffs related to human performance, staffing, training and systems safety, with the goal of maximizing system performance and minimizing lifecycle costs.
The proposed procurement is for services for which the Government intends to utilize other than full and open competition for this procurement is 41 U.S.C.§ 3304(a)(5) as implemented by the Federal Acquisition Regulation (FAR) Subpart 6.302-5 entitled, Authorized or required by statute . The applicable statute is Public Law 109-461: Veterans Benefits, Health Care, and Information Technology Act of 2006 specifically, the Veterans First Contracting Program outlined in 38 U.S.C.§ 8127(c) and VAAR 819.7008.
The North American Industry Classification System code (NAICS) for this requirement is 541611.Â
All responsible sources that feel they should be considered qualified to provide the above-mentioned products may submit a response to this notice (by the response due date shown above) to Lindsay Gray at lindsay.gray3@va.gov. Â
The information provided shall include detailed (and relevant) documentation to allow the government to perform adequate market research and make a proper determination. A determination by the government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement.
THIS IS NOT A REQUEST FOR PROPOSALS. THE GOVERNMENT IS NOT RESPONSIBLE FOR ANY COSTS ASSOCIATED WITH RESPONDING TO THIS NOTICE.
Files
| File | Type | Posted |
|---|---|---|
| OPPORTUNITIES-DESCRIPTION - HSS EHRM amended.pdf | ||
| 36C10G25Q0117.pdf | ||
| Attachment A PWS.docx | DOCX document | |
| Attachment C BAA Template.doc | DOC document | |
| Attachment B Proposal Price Template.xlsx | XLSX spreadsheet | |
| 36C10G25Q0117_1.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R499--FY25-Clinical Informatics-532 Human Systems Services Electronic Health Record Modernization (“HSS EHRMâ€) | Award Notice | |
| This notice | Solicitation |
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