R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)
Closed Pre-Solicitation Posted
Not the latest version. See the latest solicitation from .
- Solicitation number
- 36C24826Q0971
- Agency
-
Veterans Integrated Service Network 8
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- Place of performance
- Miami VA Medical Center 1201 N.W. 16th St. FL 33125
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Integrated Service Network 8 is seeking to solicit Telephone Switchboard Operator Services at the Miami VA Medical Center, with the solicitation package expected to post on SAM.gov on or about July 28, 2026, and closing August 10, 2026, at 2:00 PM EDT; this procurement is set aside for Service-Disabled Veteran-Owned Small Businesses.
The requirement encompasses receiving incoming calls, operator-assisted calls, and emergency calls including STEMI alerts, telephone alarms, fire alarms, stroke alerts, and suicide crisis calls. Performance will occur at Miami VA Medical Center, 1201 N.W. 16th Street, Miami, Florida 33125-1624. The NAICS code is 561421 (Telephone Answering Services); PSC is R426 (Support, Professional: Communications). Solicitation number is 36C24826Q0971.
Offerors must submit RFQs and quotations via email to david.henry3@va.gov or by phone at (561) 631-3352. Responses must be concise and specifically address stated requirements. Vendors must be authorized distributors and provide a letter confirming authorized-distributor status. Offerors must complete and return FAR clause 852.219-77 or 852.219-78 certification with their offer to inform the contracting officer of manufacturer or nonmanufacturer status. Vendors should bid only on items in stock and available for immediate supply. Offerors are responsible for monitoring SAM.gov for amendments or changes.
Notice text
The Department of Veterans Affairs Network 08 Contracting Office has a requirement for Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis.
The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.
Solicitation package 36C24826Q0971 shall be posted on SAMS on or about July 28, 2026, and will close on August 10, 2026 (2:00 PM EDT) these dates are subject to change. No solicitation packages will be mailed. Responses must be concise and be specifically directed to the requirement referenced above. It is the offeror s responsibility to monitor Sam for changes or amendments.
All suppliers must be Authorized Distributors for items supplied and must provide a letter that they are an Authorized Distributor.
Offeror Shall Complete (C.4) clause 852.219-78, when included in solicitations/contracts, to inform contracting officer whether it qualifies as a manufacturer or nonmanufacturer under the solicitation
Complete, sign and return certification with its offer when clause 852.219-77 or 852.219-78 is included in solicitations
VENDORS SHOULD BID ON ITEMS THAT THEY HAVE IN STOCK AND CAN PROVIDE ITEM QUOTED.
Files
| File | Type | Posted |
|---|---|---|
| 36C24826Q0971_1.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801) | Solicitation | |
| This notice | Pre-Solicitation |
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