36C24826Q0971_1.docx
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- Solicitation number
- 36C24826Q0971
About this file
This is a Presolicitation Notice for telephone switchboard operator services at the Miami VA Medical Center. The Department of Veterans Affairs Network 08 Contracting Office is seeking a service provider to manage incoming calls, operator-assisted calls, and emergency communications including STEMI alerts, fire alarms, stroke alerts, and suicide crisis calls. The solicitation is designated as Service Code R426 (Support, Professional: Communications) with NAICS code 561421 (Telephone Answering Services) and is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).
The solicitation number is 36C24826Q0971, with the full solicitation package expected to be posted on SAM.gov on or about July 28, 2026, and closing on August 10, 2026, at 2:00 PM Eastern Daylight Time. Interested vendors must submit their RFQ and quotation via email to the Contracting Officer, David Henry, at david.henry3@va.gov, or by phone at (561) 631-3352. The performance location is Miami VA Medical Center, located at 1201 N.W. 16th Street, Miami, Florida 33125-1624. Vendors must be authorized distributors and provide appropriate certification documentation, including completion of FAR clauses 852.219-77 or 852.219-78 regarding manufacturer/nonmanufacturer status. Responses should be concise and specifically address the stated requirements, with vendors responsible for monitoring SAM.gov for any amendments or changes to the solicitation.
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Text version
Presolicitation Notice Presolicitation Notice
| SUBJECT* |
| Miami VHA Telephone Switchboard Operator Service (VA-26-00030801) |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 33410-6400 |
| SOLICITATION NUMBER* |
| 36C24826Q0971 |
| RESPONSE DATE/TIME/ZONE |
| 08-10-2026 14:00 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| SET-ASIDE |
| SDVOSBC |
| PRODUCT SERVICE CODE* |
| R426 |
| NAICS CODE* |
| 561421 |
| PLACE OF PERFORMANCE |
| Miami VA Medical Center |
1201 N.W. 16th St. FL
| POSTAL CODE |
| 33125-1624 |
COUNTRY
CONTACT INFORMATION
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office 8 (NCO 8) West Palm Beach VA Medical Center 7305 North Military Trail Palm Beach Gardens FL 33410-6400
POINT OF CONTACT*
Contracting Officer David Henry David.Henry3@va.gov 561-631-3352
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
See Page 4.
The Department of Veterans Affairs Network 08 Contracting Office has a requirement for Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis.
The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.
Solicitation package 36C24826Q0971 shall be posted on SAMS on or about July 28, 2026, and will close on August 10, 2026 (2:00 PM EDT) these dates are subject to change. No solicitation packages will be mailed. Responses must be concise and be specifically directed to the requirement referenced above. It is the offeror’s responsibility to monitor Sam for changes or amendments.
All suppliers must be Authorized Distributors for items supplied and must provide a letter that they are an Authorized Distributor.
Offeror Shall Complete (C.4) clause 852.219-78, when included in solicitations/contracts, to inform contracting officer whether it qualifies as a manufacturer or nonmanufacturer under the solicitation
Complete, sign and return certification with its offer when clause 852.219-77 or 852.219-78 is included in solicitations
VENDORS SHOULD BID ON ITEMS THAT THEY HAVE IN STOCK AND CAN PROVIDE ITEM QUOTED.
| *=Required Field |
| Presolicitation Notice |
Presolicitation Notice
File details come from the government source that posted it. Updated .