R422--Solicitation - Patient and Employee Satisfaction Survey Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 23 is seeking patient and employee satisfaction survey services for the Minneapolis VA Health Care System. The solicitation, identified by number 36C26325Q0283, requires professional market research and public opinion polling services specifically focused on capturing patient and employee feedback. The procurement falls under NAICS category 541910 for Marketing Research and Public Opinion Polling, with a Product Service Code (PSC) of R422 for professional support services. While specific evaluation criteria are not detailed in the pre-solicitation notice, potential contractors should expect standard federal assessment processes that likely include technical capability, past performance, and compliance with solicitation requirements. The response deadline is December 30, 2024, at 13:15 Central Time, with all submissions to be received by the contracting office located in St. Paul, Minnesota.

The solicitation is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), which significantly narrows the pool of eligible contractors. The place of performance is designated as the Minneapolis VA Health Care System, located at One Veterans Drive in Minneapolis, Minnesota. Contract Specialist Alisha Milander is serving as the primary point of contact for this opportunity. While specific award values or budget ranges are not provided in the pre-solicitation notice, interested SDVOSB firms specializing in survey research and healthcare feedback analysis should carefully review the full solicitation documents when released. The contract appears to be focused on obtaining comprehensive insights into patient experiences and employee satisfaction within the VA healthcare system, suggesting a potentially significant and ongoing research initiative.