R422--Research Survey Database Recompete
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C24C26Q0013
- Agency
-
Veterans Integrated Service Network 9
Veterans Health Administration, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C24C26P0014-36C24C26P0014 Federal contract award
- Awardee
- Klas Enterprises LLC
- NAICS code
- 519290 Web Search Portals and All Other Information Services
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 has awarded a sole-source contract to KLAS Enterprises LLC for a Research Survey Database subscription in the amount of $137,855.00, with contract number 36C24C26P0014 awarded on July 29, 2026.
The justification cites FAR 6.302-1, only one responsible source. KLAS is the sole vendor capable of providing access to the KLAS Arch Collaborative, a proprietary database containing industry comparators, surveys, research materials, and analytical support required for the VA's Electronic Healthcare Record satisfaction and benchmarking mission. Market research conducted in March and September–October 2025 identified six alternative vendors—Basecamp, Elcomm, Humanotech, Page after Page, C.A.S.E. Engineering Group, and Vervellc—but none demonstrated capability to provide comparable services with the required proprietary benchmarking data and content.
The base period of performance runs September 1, 2026 through August 31, 2027, with four optional 12-month extension periods extending through August 31, 2031. Place of performance is Pleasant Grove, Utah (KLAS Enterprises headquarters); administrative oversight is by the Veterans Health Administration Program Contracting Activity Central in Independence, Ohio. The procurement was conducted under the authority of 10 U.S.C. 3204(f) and 41 U.S.C. 3304(f) as implemented by RFO 6.301. PSC R422 (Support–Professional: Market Research/Public Opinion); NAICS 519290.
Notice text
36C24C26P0014
Research Survey Database Subscription
In accordance with 10 U.S.C. §3204(f) and 41 U.S.C. §3304(f) as implemented by RFO 6.301, the redacted approved Justification and Approval titled, C01 Redacted JA Research Survey Database, is attached to this notice.
For information regarding this notice, please contact the Contract Specialist Glenn Saddler at glenn.saddler@va.gov and the Contracting Officer Michelle Rhodes at michelle.rhodes@va.gov. Awarded contract 36C24C26P0014 to KLAS ENTERPRISES LLC for 137855.00000000 on 2026-07-29.
Files
| File | Type | Posted |
|---|---|---|
| 36C24C26P0014_1.docx | DOCX document | |
| C01 - Redacted JA - Research Survey Database.pdf |
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