C01 - Redacted JA - Research Survey Database.pdf

This is a Sole Source Justification under Simplified Acquisition Procedures for Commercial Products and Commercial Services submitted by the Department of Veterans Affairs (VA). The document justifies a sole source procurement for an annual subscription to the KLAS Arch Collaborative, a database providing research and standardized clinician surveys and benchmarking for healthcare organizations to improve Electronic Healthcare Record (EHR) satisfaction.

The VA's Veterans Health Administration (VHA), Program Contracting Activity Central (PCAC), located in Independence, Ohio, seeks to procure subscription services from KLAS Enterprises, LLC for the base period September 1, 2026 through August 31, 2027, with four optional 12-month extension periods extending through August 31, 2031. The estimated total value of the requirement is redacted but covers a 12-month base period plus four option periods. The procurement is restricted to a single source under RFO 12.201-1 due to unique qualifications, as KLAS is the only vendor capable of providing access to their proprietary database containing industry comparators, surveys, research materials, and analytical support required for VA's mission. Market research conducted in March and September-October 2025 identified six vendors (Basecamp, Elcomm, Humanotech, Page after Page, C.A.S.E. Engineering Group, and Vervellc) who expressed interest, but none demonstrated capability to provide comparable services with the required benchmarking data and proprietary content. The contracting officer certified the justification on June 10, 2026, with approval authority granted to the VHA Advocate for Competition and RPO HCA.