R408--National Data Systems (NDS) Health Information Access (HIA) support (VA-25-00032565)

The Department of Veterans Affairs Technology Acquisition Center is seeking Health Information Access (HIA) support services through National Data Systems (NDS) to manage healthcare data access and Business Associate Agreements (BAAs). The solicitation requires the contractor to process various access requests across multiple workload categories, including Healthcare Operations (7,500 requests/year), CAPRI/Joint Longitudinal Viewer (3,750 requests/year), Power of Attorney (5,000 requests/year), and Research (3,200 requests/year). The contract will be awarded based on best value, considering technical approach, past performance, and price factors, with technical questions due by February 26, 2025, and final quotes required by March 10, 2025 at 2:00 PM ET. Contractors must comply with extensive VA security and privacy requirements, including personnel background investigations and strict information system security controls. The evaluation will focus on the contractor's ability to process data access requests efficiently, with a target turnaround time of 3 business days.

This opportunity is exclusively set aside for Service-Disabled Veteran-Owned Small Business (SDVOSB) contractors under NAICS code 541611 with a size standard of $24.5 million. The contract will have a base period of performance from May 1, 2025, through April 30, 2026, with four additional one-year option periods available. Work will primarily be performed at the contractor's facilities, with limited government space available at VACO in Washington, DC. Key personnel requirements include Program Assistants and Program Analysts with minimum 2-year degrees and HIPAA experience. The firm-fixed-price contract includes optional Contract Line Item Numbers (CLINs) for additional data access requests and BAA support services. Monthly reporting will be required, and key personnel must be identified within 3 days after contract award. No travel is anticipated for this contract, which focuses on processing and managing access to VA health information resources.