Q201--Amendment to answer questions

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
36C25722R0015
Agency
Veterans Integrated Service Network 17 Veterans Health Administration, Department of Veterans Affairs
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
621498 All Other Outpatient Care Centers
PSC
Q201 Medical- Managed Healthcare
Place of performance
Denton Cboc

Notice details come from SAM.gov. Updated .

About this opportunity

The VA North Texas Health Care System requires outpatient medical and mental health care services for veterans in Denton County, Texas. The services will be provided in a private hospital, office, or clinic environment and will include support services such as pharmacy, laboratory, and x-ray. The contractor will provide office/clinic space for the North Texas assigned staff and must comply with all relevant VA policies and procedures.

List of services/products to be provided:

  1. Outpatient medical and mental health care services
  2. Support services such as pharmacy, laboratory, and x-ray
  3. Office/clinic space for the North Texas assigned staff
  4. Compliance with all relevant VA policies and procedures.

Notice text

9 versions

Update #9 · Latest ·

The reason for Amendment 0007 is to make changes to the solicitation and to answer questions. No additional questions will be answered. The response date for receipt of proposals is NOT extended; it remains as September 28, 2022, 12:00 PM Mountain Time.

a. Section B.2 Schedule of Services is changed as follows:

B.2 SCHEDULE OF SERVICES

Contract Minimum: $590,000.00

Contract Maximum: $100,000.00

b. 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $590,000.00 the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor

(1) Any order for a single item in excess of $13,000,000;

(2) Any order for a combination of items in excess of $100,000,000; or

(3) A series of orders from the same ordering office within 30 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 10 days after issuance, with written notice stating the Contractor's intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of Clause)

c. Questions and answers are as follows:

1. The answer to question 20 states, "One counseling patient care room per 1000 projected enrollees is required for VA mental health staff, and one consult patient care room per 1000 projected enrollees is required for VA support staff..."

Could the VA describe the difference between counseling patient care rooms and consult patient care rooms? What is the minimum square footage for a counseling patient care room?

Answer to Question 1: Please refer to PG 18-9 Space Planning Criteria (March 1, 2022) for this information http://www.cfm.va.gov/til/space/spChapter265.pdf

2. Based on the answers to questions 20, 43, 44, and 45 we wish to confirm our understanding of the patient care area requirements for this CBOC. We believe the minimum requirements for exam rooms, consult rooms, and counseling rooms based on current enrollment to be as follows:

-27 primary care exam rooms

-2 women's health/procedure exam rooms

-10 counseling patient care rooms

-10 consult patient care rooms

Could the VA confirm that these rooms are required for the Denton CBOC?

Answer to Question 2: Based on current enrollees at the Denton CBOC, the above room count is correct. However, additional rooms will be needed over time to support the projected enrollee growth over the life of the contract.

In amendment 5, question 45, the VA notes that one one counseling patient care room for VA Mental Health Providers per projected 1,000 enrollees is required. Please confirm that the counseling patient care room for VA Mental Health Providers will also serve as the office for VA staffed mental health providers. If so:

can these rooms be integrated into the PACT zones along side patient exam room

is one door acceptable from the hallway and no door to the PACT work zone (for privacy)

Answer to Question 3: Yes, the counselling patient care rooms will be staffed by VA mental health providers.

Can these rooms be integrated into the PACT zones along side patient exam room

Please refer to the Community Based Outpatient Clinics Prototype for Standardized Design and Construction of Community Based Outpatient Clinics at 04_PLANNING COMPONENTS + MODULES_CBOC_Final.indd (va.gov)

as referenced in the PWS. The mental health consult rooms are to be adjacent to the PACT zone as noted.

is one door acceptable from the hallway and no door to the PACT work zone (for privacy)

Yes, one door from the hallway is acceptable for counseling rooms.

VA standards are to provide two social workers per primary care PACT team. The VA has said they will provide two social workers. Please confirm that this is correct.

Answer to Question 4: Yes, the VA will provide the PACT social workers.

Please confirm that to date, amendments for this proposal have not included an SF-30 form and that the offeror simply needs to acknowledge they have seen each amendment in the proposal. (In the past, we have traditionally signed the SF-30 and provided a copy in the proposal).

Answer to Question 5: Correct, amendments should be acknowledged on page 7 of the solicitation section titled ACKNOWLEDGEMENT OF AMENDMENTS.

Would the government like resumes or CV info on any candidates other than providers?

Answer to Question 6: No.Â

While we note there have been a number of Amendments to the Solicitation, there have not been any SF30 s provided on which to acknowledge the Amendments. Please advise as to how you would like to see the Amendments acknowledged.

Answer to Question 7: Amendments should be acknowledged on page 7 of the solicitation section titled ACKNOWLEDGEMENT OF AMENDMENTS.

In Amendment #5, Questions & Answers number 16 and 33, the VA states 180 days from contract award to commencement of the provision of care as stated in 11.2.2. However, in the original RFP on page 105 paragraph 11.2.2 states 120 days from contract award and the new revised Performance Work Statement (in Amendment #5) on page 84 of 100, paragraph #19.1.2 it was changed from 120 to a 90 day start up. Will the VA please confirm that the start-up time frame is 180 calendar days from contract award?

Answer to Question 8: Yes, the start-up time frame for contract award to the clinic opening to see patients is 180 calendar days. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â

d. All other terms and conditions remain unchanged.

                                     Â

Update #8 ·

The reason for Amendment 0006 is to extend the due date for receipt of proposals, pending resolution of a protest received. The response date for receipt of proposals is extended to September 28, 2022, 12:00 PM Mountain Time. Any proposals received prior to the response date will be put on hold and won t be evaluated until the protest is resolved.

Update #7 ·

The reason for amendment 0005 is to answer the questions received, replace the PWS and QASP, and extend the response date for receipt of proposals.

a. Questions and answers are as follows:

Question1: B.2 Schedule of Services: The Estimated Quantity goes from 8700 in the Base Year to 12023 in Option Year Nine. As the incumbent for this contract, the growth rate in Denton from Mar-21 to Feb-22 is 1.9%, 1.1% growth rate in 2021, and 1.7% in 2020.

Will the VA please explain the rationale for the 3.7% year over year growth rate given the history of enrollment trends?

Would the VA consider adjusting the growth rate more in line with current trends for a more accurate estimated cost?

Answer to Question 1: Historical data for the past five years as well as projected growth in the veteran population as determined through the VA planning models was used to determine the estimated growth rate.

No, the VA will not adjust the growth rate.

Question 2: Section 2.2 Contractor s Physicians performing under this contract shall be board certified by the ABMS in Internal Medicine and/or Family Practice or the BOS in Internal Medicine and/or Family Practice.

Is a board eligible physician also acceptable?

Answer to Question 2: Section 2.2 refers to the Physician Director and the person serving in this role shall be board certified.

Other physicians, as noted in section 2.3.1, shall be board certified or board eligible.

Question 3: Section 2.8.3 The Telepresenter can be any clinically trained person assisting the provider in the presentation of the veteran using video-conferencing.

Is the telepresenter in addition to the two telehealth techs? Who will provide the telepresenter, the VA or contractor?

Answer to Question 3:

The VA will provide 2 telehealth technicians as stated in Section 2.8. These technicians will also serve as the Telepresenter. The contractor shall provide trained staff to back up the VA telehealth staff as outlined in Sections 2.8. and 2.8.3.

Question 4: Section 4.6.2.4.6 Emergency contraception (e.g. Levonorgestrel (Plan B) etc.) must be available to all women veteran patients in a timely manner (same day of their appointment) even if a provider has requested to opt out from providing emergency contraception to the patient because of a Rights of Conscience (ROC) Claim.

Who is to provide the Levonorgestrel, the VA or contractor?

Answer to Question 4:

To ensure timely availability, the contractor shall stock Levonorgestrel on site - Section 4.6.2.3.6.

Language in PWS revised accordingly:

4.6.2.3.6 Depo-Provera injections must be available to all women veterans in a timely manner (same day appointment). Emergency contraception (e.g., Levonorgestrel (Plan B) etc.) must be available to all women Veteran patients in a timely manner (same day of their appointment) even if a provider has requested to opt out from providing emergency contraception to the patient because of a Rights of Conscience (ROC) Claim. To ensure timely availability, the contractor shall stock these medications on site.

Question 5: Section 4.6.3.1 Urgent/Emergent medications needed will be filled via the VA contracted local pharmacy for up to 10 days.

Who pays for the 10-day emergent medications?

Answer to Question 5:

As stated in 4.6.3.1 The VA provides the contract for the authorized pharmacies for the urgent/emergent prescriptions and covers the cost of the medication.

Question 6: Section 4.6.4.2.7 The Contractor shall meet all requirements for anticoagulation management. 4.6.4.2.8 The Contractor shall provide Quarterly and annual anticoagulation quality assurance summaries. 4.6.4.3 Clinical Pharmacy Services Clinical Pharmacy. Services shall be provided by the VA.

If the VA is providing the CPS, wouldn t the VA be required to manage anticoagulation?

Answer to Question 6:

Yes, the VA manages anticoagulation therapy. The VA may provide quarterly and annual anticoagulation quality assurance summaries as outlined by the local Pharmacy and Therapeutics Committee. The contractor shall participate in performance improvement initiatives as indicated by the data in the summaries provided Section 4.6.4.2.8.

Language in PWS revised accordingly:

4.6.4.2.8 The Contractor may receive quarterly and annual anticoagulation quality assurance summaries as outlined by the local Pharmacy & Therapeutics Committee. The contractor shall participate in performance improvement initiatives as indicated by the date in the summaries provided. For questions, please contact, POC, VA Anticoagulation Coordinator at April.Allen@va.gov.

Question 7: Section 4.7.1.3 Sending specimens to the VA Core Laboratory twice daily, prior to the Contractor s mid-day break period and after the close of business of the workday, except for those specified in this PWS.

The RFP calls for twice daily courier service, currently this service is once daily, will the VA require twice daily courier service?

Answer to Question 7:

Yes, twice daily courier service is required as outlined in Section 4.7.1.3.

Question 8: Section 5.11.2.11.31 To ensure the availability of outreach and referral services to homeless veterans, all contractor sites must designate at least one outreach specialist, usually a clinical social worker, to provide services to homeless veterans. Contractor sites with 10,000 or more patients shall have a dedicated specialist.

Who is to provide the outreach specialist, the VA or contractor?

Answer to Question 8:

The VA will provide all Mental Health staff as stated in Sections 1.1.1. and 2.7.

Question 9: Section 7. PACT space standards are found in the PACT Space Module Design

Will the government please confirm if VA will provide the phone circuit and physical phones?

Answer to Question 9:

The contractor is responsible for the procurement, installation, and maintenance of all telecommunication lines, telephone systems, and telephones.- Section 7.5 d.i.1.

Language in PWS revised accordingly:

the installation of the network infrastructure line into the building for both the contractor and VA networks. The VA network line should be fiber optic cable. The contractor is responsible for the maintenance of the network infrastructure within the facility including, but not limited to, minimum Category 6A cabling located inside the walls of the structure and a secure communications closet space to house the patch panels and networking equipment

Question 10: Section d.1 CAT 6 wiring

Will the Government please confirm if CAT 6 wiring is preferred and not CAT 6A?

Answer to Question 10:

CAT 6A is required - Section d.i.1. and Section d.i.13.7.

Language in PWS revised accordingly:

d.i.1 to, minimum Category 6A cabling located inside the walls of the structure and a secure communications closet space to house the patch panels and networking equipment.

13.7 infrastructure installer should install Leviton CAT6A patch panels and connectors in the rack

Question 11: Section Power Requirements four (4) L6-20 receptacles one (1) L6-30 receptacle in the closet

Could the government please confirm the power requirements and if two 20-amp dedicated receptacles are acceptable?

Answer to Question 11:

Two 20-amp receptacles are not acceptable due to the current EHRM standards. The requirements are as stated in Section d.ii.12.

Question 12: Section Racks - both racks will have 2 shelves on the bottom installed to hold IT computers

Could the government please confirm if shelves are required?

Answer to Question 12:

No shelves are required. The racks are not to exceed six 48 port switches per rack - Section d.ii.13.6.

Language in PWS revised accordingly:

13.6 racks are NTE six 48 port switches per rack.

Question 13: Section Infrastructure installer should install Leviton CAT6 patch panels and connectors in the rack.

Could the government please confirm if a comparable brand to Leviton will suffice?

Answer to Question 13:

The contractor is required to meet the PWS requirement as outlined in Section d.ii.13.7.

Question 14: Section 7.5.d.5. the procurement, installation and maintenance of all printers, copiers, scanners, fax machines*, shredders, or other peripheral office equipment and all related and ongoing supplies (paper, toner, ink cartridges) required to operate the equipment in support of the facility under the specifications of this contract

This section says that Contractor is responsible for the items listed above however, VA typically will not connect Contractor equipment to the VA network. Please advise the type of office equipment VA will supply for the daily operation.

Answer to Question 14:

The VA will supply all printers, copiers, scanners, and fax machines that connect to the VA network - Section d.i.5.

PWS language revised accordingly:

5. the procurement, installation and maintenance of all telecommunication lines/telephone systems and telephones, printers, copiers, scanners, fax machines*, shredders, or other peripheral office equipment that do not connect to the VA network and all related and ongoing supplies (paper, toner, ink cartridges) required to operate the equipment in support of the facility under the specifications

Question 15: Section 7.5.8 one small desktop color printer for printing patient education information

Will the VA be providing a small color printer since equipment supplied by Contractor cannot be on a VA network?

Answer to Question 15:

Yes, the VA will supply the printer. The requirement for the contractor to supply the small desktop color printer has been removed from the solicitation requirements - Section d.9.

PWS sentence below has been deleted:

9. one small desktop color printer for printing patient education information.

Question 16: Section 11.2.2 The Contractor shall have 120 days from contract award to commencement of the provision of medical care to local veterans.

Given the size of the Denton CBOC, would the VA consider 180 days from contract award to commencement of the provision of medical care to veterans?

Answer to Question 16:

The Contractor shall have 180 days from contract award to commencement of the provision of care as stated in Section 11.2.2. The solicitation has been revised as follows:

11.2.2: The Contractor shall have 180 days from contract award to commencement of the provision of medical care to local Veterans. However, the Contractor must have all start-up requirements in place and ready to commence operation NLT 180 calendar days from contract award. The final seven (7) days will be used for training and resolution of any last minute or unexpected technical or personnel related challenges. The Contractor shall comply with the following contract requirements prior to commencement of clinical operations

Sub-factor (d) Geographic Location (Site visit may be conducted prior to award):

2. Describe location of proposed facility to be utilized under this contract. Include mailing address, street address, city, village, town and county as applicable. If Offer proposes to use a temporary location to meet the requirement that the successful Contractor begin providing services no later than 180 days after award, provide address of the proposed temporary location and plan to transition into the final VA approved location.

Question 17: Section Instructions to Offeror

Proposals shall be submitted via email to: Valeria.gutierrez@va.gov. and Hattie Williams@va.gov

Are there any email size restrictions when submitting the proposal electronically to Ms. Gutierrez?

Answer:

The solicitation is revised as follows:

Proposal shall be submitted via email to Valeria.gutierrez@va.gov.and Hattie.Williams@va.gov.

The file size limit is 40 MB for a single email. If the proposal exceeds this limitation, more than 1 email may be submitted as long as the subject line is clearly labeled.

Question 18: Section Instructions to Offeror

e. Proposal Format: Offeror shall submit their proposal assembled as follows:

Factor 1 Technical Capability

Sub-factor (a) Quality

Sub-factor (b) Management experience, staffing

Sub-factor (c) Transition Plan

Sub-factor (d) Geographic

Factor 2 Past Performance

Factor 3 - Price

Does the VA want each Factor (1 3) in separate documents?

Answer to Question 18:

Yes, each Factor shall be in separate documents.

Question 19: How many VA staffed personnel will be providing services at the CBOC? Please list job title and number of days per month.

Answer to Question 19:

There will be a minimum of 10 full time mental health professionals, two telehealth technicians, two PACT social workers, one clinical pharmacist, and one dietician as outlined in Section 2.4.

This will increase to 12 full time mental health professionals and up to 12 VA support staff over the life of the contract.

Language in PWS revised accordingly:

2.4 DISCIPLINE SPECIFIC PACT TEAM MEMBERS (REQUIRED FOR ALL SITES): Discipline-specific team members are designated in PCMM for one or more PACT(s). Discipline- specific team members provide continuity of direct discipline-specific care to all patients assigned to PACT(s) for which the team member is designated. VANTHCS will provide a minimum of two (2) PACT social workers, one full time clinical pharmacy specialist and one full time clinical dietitian. The contractor will only be responsible to provide office space/consult rooms for these clinicians to conduct care. Any other needed discipline specific PACT team members will be provided by the VA for specific care and/or appointments.

Question 20: Please list the required office space for each VA provided staff at the CBOC. List what type and size.

Answer to Question 20:

One counseling patient care room per 1000 projected enrollees is required for VA mental health staff, and one consult patient care room per 1000 projected enrollees is required for VA support staff including telehealth clinical technicians, PACT social workers, clinical pharmacy specialist and dietitians according to the most current PG-18-9, Space Planning Criteria, Chapter 25 - Section 7.1.6.

Language in PWS revised accordingly:

7.1.6 Space requirements for VA provided staff include one counseling patient care room for VA Mental Health Providers per 1000 projected enrollees, and one consult patient care room per 1000 projected enrollees for VA support staff including telehealth clinical technicians, PACT social workers, clinical pharmacy specialist and dietitians.

Also:

Each consult room should be a minimum of 140 square feet as required by the PG-18-9, Space Planning Criteria, Chapter 25 as referenced in Section 7.2.b.xi.6 (https://www.cfm.va.gov/til/space/spChapter265.pdf)

Question 21: How many contracted clerical support staff are required for the VA staff on-site?

Answer to Question 21:

The contractor is responsible for providing clerical support based on the PACT staffing model as outlined in Section 2.3.4 The additional clerical staff needed to provide appropriate support to all clinic operations as stated in Section4.6.4.3.1 and 5.10 is to be determined by the contractor.

Question 22: Does the VA wish to use a security guard? Armed or Unarmed?

Answer to Question 22:

There is no requirement for a security guard. This decision will be left to the contractor.

Question 23: Who is responsible for setting up a contract with a local ambulance company, the VA or the Contractor?

Answer to Question 23:

A contract with the local ambulance company is not a requirement.

Question 24: Will the VA provide Naloxone for veterans who require it as a precaution?

Answer to Question 24:

The contractor is to provide Naloxone onsite at the clinic for emergency response. The VA will provide Naloxone for individual veterans who require a prescription for Naloxone as outlined in Section 4.6.3.1

Question 25: Are the on-stage/off-stage design features of the PACT Space Module Design Guide required?

Answer to Question 25:

Yes, the on-stage/off-stage design features are required. Please refer to the referenced VA design documents listed in Section 7.2.b.xi.1-6.

Question 26: Are board eligible physicians acceptable?

Answer to Question 26:

Section 2.2 requires the Physician Director to be board certified. Other physicians, as noted in Section 2.3.1, shall board certified or board eligible.

Question 27: Who is responsible for courier services VA or contractor?

Answer to Question 27:

The contractor is responsible for the courier services as stated in Section 4.7.1.3.

Question 28: Will the VA provide the lab specimen tubes?

Answer to Question 28:

Yes.

Question 29: What is the current size of the vested primary care patient roster for the clinic? How many are women veterans?

Answer to Question 29:

The current primary care patient roster is 8926. The percentage of women veterans is approximately 11.5% of the current primary care patient roster.

Question 30: What is the current size of the vested mental health patient roster for the clinic? How many are women veterans?

Answer to Question 30:

Approximately 9% of the current primary care roster are engaged in PCMHI at the clinic. Vested mental health women information is not currently tracked by the VA.

Question 31: On page 169, it states that transcripts are required for Nurse Practitioners. Is it acceptable to submit transcripts after award, as transcripts can take weeks to obtain?

Answer to Question 31:

Yes. This requirement has been removed from the Sub-factor (b) Management, Experience, Staffing, and Transition Plan of the Evaluation Factors and Criteria, to read as follows:

9. Providers:

Provide copies of the Curriculum Vitae Nurse Practitioners

List the number of administrative support staff and describe the level of training and experience that will be utilized to meet the administrative support functions of this contract, including, such functions as patient scheduling, medical record documentation, record processing and reporting, grievance system and quality assurance and performance improvement.

Question 32: Will the VA conduct a site visit of proposed sites?

Answer to Question 32:

Yes, the VA will conduct a site visit of proposed sites as part of the proposal evaluation process.

Question 33: Paragraph 11.2.2 states, The Contractor shall have 120 days from contract award to commencement of the provision of medical care to local Veterans. Â However, p. 170 references 160 days: the successful Contractor begin providing services no later than 160 days after award ) Please clarify how long after award the contractor will have to commence services. In consideration of the supply chain disruptions that have continuously occurred over the past year and the large size of this clinic, we respectfully request 150 days to meet all Solicitation requirements.

Answer to Question 33:

The Contractor shall have 180 days from contract award to commencement of the provision of care as stated in Section 11.2.2. The solicitation has been revised as follows:

11.2.2: The Contractor shall have 180 days from contract award to commencement of the provision of medical care to local Veterans. However, the Contractor must have all start-up requirements in place and ready to commence operation NLT 180 calendar days from contract award. The final seven (7) days will be used for training and resolution of any last minute or unexpected technical or personnel related challenges. The Contractor shall comply with the following contract requirements prior to commencement of clinical operations

Sub-factor (d) Geographic Location (Site visit may be conducted prior to award):

2. Describe location of proposed facility to be utilized under this contract. Include mailing address, street address, city, village, town and county as applicable. If Offer proposes to use a temporary location to meet the requirement that the successful Contractor begin providing services no later than 180 days after award, provide address of the proposed temporary location and plan to transition into the final VA approved location.

Question 34: Can vendors add the total cost of construction to the Base Year/ CLIN 0001?

Answer to Question 34:

The cost of construction can be built into the pricing for the base year as long as Offerors proposed pricing is based on a per member per month capitation methodology for base and all option years.

Proposals cannot add a separate line item for construction/build out.

Note, changing the solicitation terms will result in the offeror not being further evaluated or considered for award.

Question 35: To ensure vendors can properly plan and develop a proposal that meets all of the solicitation s requirements can the proposal submission date be extended by 30 days from Q&A released? This will give us adequate time to obtain required documentation, develop clinical designs, and recruit the staffing / templet requirements.

Answer to Question 35:

Proposal submission date has been extended.

Question 36: Please clarify if the VA or the contractor is responsible for the phones and phone lines. Will the government provide/ implement the call distribution system, or is this a vendor expense?

Answer to Question 36:

The contractor is responsible for the procurement, installation, and maintenance of all telecommunication lines, telephone system and telephones.- Section d.i.5

Language in PWS revised accordingly:

5. the procurement, installation and maintenance of all telecommunication lines/telephone systems and telephones, printers, copiers, scanners, fax machines*, shredders, or other peripheral office equipment that do not connect to the VA network and all related and ongoing supplies (paper, toner, ink cartridges) required to operate the equipment in support of the facility under the specifications of this contract.*

Question 37: Will the government provide/implement the call distribution system, or is this a vendor expense?

Answer to Question 37:

This is a responsibility of the contractor as noted in Section 5.16.1.

Question 38: Could the Government provide a projected start date for this contract? This information is necessary to coordinate among various vendors.

Answer to Question 38: The contractor shall have 180 days from contract award to commencement of the provision of care.

Question 39: Can the government provided historical lab draw numbers/ requirements?

Answer to Question 39: This information is not currently tracked by the VA.

Question 40: Can the government clarify who is responsible for PCHMI scheduling (contractor or government)? Is it required to staff clerks in addition to PACT administrative associates?

Answer to Question 40:

The contractor is responsible for providing clerical support based on the PACT staffing model as outlined in Section 2.3.4. The additional clerical staff needed to provide appropriate support to all clinic operations as stated in Section 4.6.4.3.1 and 5.10 is to be determined by the contractor.

Question 41: Are 42 inch doorways be acceptable, as this doorway width is in line with the VA Barrier Free Design Standard?

Answer to Question 41:

Yes. Where patient beds, stretcher, and gurneys do not access a patient care delivery room, a minimum of 42 is required for the door width per the VA Barrier Free Design Standard.

Question 42: Would the VA accept sliding doors only on the patient side of the exam rooms?

Answer to Question 42:

No. Per section 7.1.1, barn (sliding) doors shall be on both sides of the PACT exam rooms.

Question 43: Will the procedure room if properly equipped count as a women's health exam room?

Answer to Question 43:

Yes. The PACT Space Module Design Guide allows for the procedure room to serve as one of the required women s health exam rooms.

Question 44: How many women s health exam rooms required?

Answer to Question 44:

Per the most recent PG-18-9. Space Planning Criteria, Chapter 265, two women s health exam rooms are required for projected enrollment of 6001 to 12, 000 - Section 7.2.b.xi.

Question 45: Are any consult rooms required in addition to the 3 exam rooms per PCT team?

Answer to Question 45:

As noted in the most recent PG-18-9. Space Planning Criteria, Chapter 265, one counseling patient care room for VA Mental Health Providers per 1000 projected enrollees, and one consult patient care room per 1000 projected enrollees for VA support staff including telehealth clinical technicians, PACT social workers, clinical pharmacy specialist and dietitians is required as outlined in Section 7.1.6.

Language in the PWS revised accordingly:

7.1.6 Space requirements for VA provided staff include one counseling patient care room for VA Mental Health Providers per 1000 projected enrollees, and one consult patient care room per 1000 projected enrollees for VA support staff including telehealth clinical technicians, PACT social workers, clinical pharmacy specialist and dietitians.

Question 46: Please explain the formula the VA used to create the enrollment growth used in the CLINs.

Answer to Question 46:

Historical data for the past five years as well as projected growth in the veteran population as determined through the VA planning models was used to determine the estimated growth rate.

Question 47: Please provide the number of billable enrollees on the most current invoice.

Answer to Question 47:

The billable enrollees on the most current invoice is 8926.

Question 48: Does the current CBOC meet the government s space requirements, and if not, will the location be grandfathered in and available for rebid as-is ?

Answer to Question 48:

No, the current location does not meet the government s space requirements and it will not be grandfathered in .

Question 49: Please list all VA staff that will be onsite at the clinic and the approximate number of days per week they will be there.

Answer to Question 49:

There will be a minimum of 10 full time mental health professionals, two telehealth technicians, two PACT social workers, one clinical pharmacist, and one dietician as outlined in Section 2.4.

This will increase to 12 full time mental health professionals and up to 12 VA support staff over the life of the contract.

Language in PWS revised accordingly:

2.4 DISCIPLINE SPECIFIC PACT TEAM MEMBERS (REQUIRED FOR ALL SITES): Discipline-specific team members are designated in PCMM for one or more PACT(s). Discipline- specific team members provide continuity of direct discipline-specific care to all patients assigned to PACT(s) for which the team member is designated. VANTHCS will provide a minimum of two (2) PACT social workers, one full time clinical pharmacy specialist and one full time clinical dietitian. The contractor will only be responsible to provide office space/consult rooms for these clinicians to conduct care. Any other needed discipline specific PACT team members will be provided by the VA for specific care and/or appointments.

Question 50: Will the new Contractor inherit the patients last vesting visit and be allowed to bill for one year from the date upon contract award?

Answer to Question 50:

The new contractor will inherit the billable roster based on patients who had qualifying visits from the preceding 12 months from the date the new contractor begins providing services. For example if we award the contract April 1st and the buildout is 120 days then the new contractor would be handed the billable roster and be entitled to start billing August 1st for all Veterans having qualifying visits from 12 months preceding August 1st. Â Â Then each month after August 1st the new contractor will required to send an updated billable roster identifying any new additions or removals to the COR who will verify the updated roster is accurate based on the previous 12 months of qualifying visits preceding that month.

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Question 51: Will the government be doing site visits prior to award? If so, how much advance notice will the contractor be given?

Answer to Question 51:

Yes, the VA will conduct a site visit of proposed sites as part of the proposal evaluation process. No less than one week s notice will be provided.

Question 52: How many Mission Act referrals, for Primary Care, were made the past 12 months for enrolled veterans of the Greenville CBOC?

Answer to Question 52:

This question is not relevant to this solicitation.

Question 53: Transcripts are required to be submitted for NP candidates with the proposal. Can these transcripts be submitted after award?

Answer to Question 53:

Yes. This requirement has been removed from the Sub-factor (b) Management, Experience, Staffing, and Transition Plan of the Evaluation Factors and Criteria

Question 54: Please list the vaccines the contractor is responsible for purchasing and provide information on how many of each vaccine were used at the clinic in the past year.

Answer to Question 54:

List of vaccines currently required is below. This list may change over time based on changing needs of the population served. The VA does not supply vaccines to the Denton CBOC and does not have accurate usage numbers for these vaccines in the past year.

Pneumonia

TDAP

TD

Zostavax

Shingrix

HPV

PPD

Twinrix (Hep A&B)

Hep A

Hep B

Depo

Influenza

MMR

Meningococcal Oligo/DIPH Conj Inj

Meningococcal/Diphtheria Tox

Question 55. Please confirm this is the VA s intention for the contractor to provide a phlebotomist and a lab tech for this contract.

Answer to Question 55:

The contractor is required to provide at least 2 full time phlebotomists. A lab technician is not required.

PWS Section 2.6.2. Language revised accordingly:

2.6.2. PHLEBOTOMIST/LABORATORY TECHNICIAN: FTE Ratio Performance Standard: At least two FTE phlebotomist are required for the location. Qualifications: Certificate of completion of Phlebotomy course and/or two years experience as a phlebotomist within the past three years (preferred). Position Responsibilities: Responsible for performance functions to include but not limited to: recording specimens in the computer, collecting patient blood and/or urine specimens, labeling specimens, answering questions relative to patient specimens, instructing and assisting patients. Performs direct patient support work to include: collecting information from patients, providing personal patient care, and educating patients on pre-testing and post procedure activities. Functions as a resource for non-laboratory personnel on specimen collection requirements and patient preparation for provider, verifies identifiers such as patient identification, time of sample, type of test requested, and identifies unusual conditions and discrepancies which may cause erroneous results

Question 56: Section 4.6.2.3.8 Medication Management. Please clarify if the Government will be creating and providing quarterly and annual reports since VA is responsible for Clinical Pharmacy Services?

Answer to Question 56:

Yes. The VA may provide quarterly and annual anticoagulation quality assurance summaries as outlined by the local Pharmacy and Therapeutics Committee. The contractor shall participate in performance improvement initiatives as indicated by the data in the summaries provided Section 4.6.4.2.8.

Language in PWS revised accordingly:

4.6.4.2.8 The Contractor may receive quarterly and annual anticoagulation quality assurance summaries as outlined by the local Pharmacy & Therapeutics Committee. The contractor shall participate in performance improvement initiatives as indicated by the date in the summaries provided. For questions, please contact, POC, VA Anticoagulation Coordinator at April.Allen@va.gov.

Question 57: Laboratory Services Please confirm if the Contractor will be responsible for providing the courier services to transport labs twice per day?

Answer to Question 57:

Yes, the contractor is responsible for providing the courier services day as outlined in Section 4.7.1.3.

Question 58: Section 4.7.1.2 Electrocardiogram Services, please confirm if the Contractor is responsible for the procurement of the GE 5500 EKG?

Answer to Question 58:

The VA will provide the EKG as stated in Section 4.7.1.2.

Language in PWS revised accordingly:

4.7.1.2 ELECTROCARDIOGRAM SERVICES: MUSE-compatible GE 5000 EKGs with modem shall be used which are interfaced with the VA EHR Imaging. The EKG machine will be supplied and maintained by the VA. EKGs are done by the Outpatient Site of Care and documentation will be sent electronically from the GE 5500 EKG machine directly into the VA EHR Imaging. When MUSE -compatible system is not available EKGs will be confirmed, interpreted, and documented by the Contractor s licensed provider. The report will be scanned directly into the VA EHR Imaging by the Outpatient Site of Care. The EKGs will be confirmed and/or read by Contractor s providers.

Question 59: Please extend due date of proposal until 30 days after final questions are answered to allow offerors time to finalize floor plans, staffing models and pricing based on updated information from the government.

Answer to Question 59: Proposal submission date has been extended.

b. The PWS and QASP are replaced with the attached PWS and QASP dated July 26, 2022.

c. The response date for receipt of proposals is extended to August 29, 2022, 12:00 PM Mountain Time.

Update #6 ·

The reason for amendment 0004 is for the CO to complete corrective action in response to a protest received. As part of the corrective action, the VA will update its market research. Any proposals received prior to the response due date will be put on hold and won t be evaluated until the corrective action is complete. The response date for receipt of proposals is extended to July 27, 2022, 12:00 PM Mountain Time.

Update #5 ·

The reason for amendment 0003 is for the CO to complete corrective action in response to a protest received. As part of the corrective action, the VA will update its market research. Any proposals received prior to the response due date will be put on hold and won t be evaluated until the corrective action is complete. The response date for receipt of proposals is extended to June 30, 2022, 12:00 PM Mountain Time.

Update #4 ·

The reason for amendment 0002 is to extend the response date for receipt of proposals to June 15, 2022, 12:00 PM Mountain Time.

Update #3 ·

The purpose of amendment 0001 is to incorporate the list of attachments in section D of the Request for Proposal and upload all attachments.

D.01 FINAL QASP V17 Denton CBOC North TX VANCS

D.02 IMMIGRATION CERTIFICATION

D.03 ORGANIZATIONAL CONFLICT OF INTEREST

D.04 DOCUMENT SCANNING POLICY

D.05 RIGHT AND RESPONSIBILITIES OF VA PATIENTS

D.06 SUICIDE PREVENTION ASSESSMENT AND MANAGEMENT

D.07 ANCILLARY AND POINT OF CARE TESTING

D.08 PAST PERFORMANCE REFERENCES

D.09 Past Performance Questionnaire

D.10 GOVERNMENT PROVIDED EQUIPMENT

D.11 VA HANDBOOK 6500.6 CONTRACT RULES OF BEHAVIOR

D.12 WAGE DETERMINATION NO. 2015-5227 REV 1627 DEC 2021

D.13 VHA HANDBOOK 1605.02 MINIMUM NECESSARY STANDARD FOR PROTECTED HEALTH INFORMATION

D.14 VHA T-21 IMPLEMENTATION GUIDE

D.15 VHA HANDBOOK 1101.11 COORDINATED CARE FOR TRAVELING VETERANS

D.16 VHA Handbook 1101.10 Patient Aligned Care Team (PACT)

D.17 VHA HANDBOOK 1006.02 SITE CLASSIFICATIONS AND DEFINTIONS

D.18 VHA DIRECTIVE 2009-031 IMPROVING SAFETY IN THE USE OF MEDICAL EQUIPMENT

D.19 WORKLOAD HISTORY PROJECTIONS UPDATED 31 MAR 2020

D.20 CLINIC BASED TELEHEALTH OPERATIONS MAUNAL

D.21 PROPER USE OF EMAIL MEMO 01-02-2018

D.22 NTVHCS SOP COMMUICATION TEST RESULTS TO PROVIDERS AND PATIENTS

D.23 VANTVHCS SOP 114-12 RADIOLOGY QUALITY CONTROL

D. 24 VHA DIRECTIVE 1608 COMPREHENSIVE ENVIRONMENT OF CARE PROGRAM

D.25 ANTHCS ANTICOAGULATION POLICY

D.26 FY19 SES ADDENDUM VERSION 2.01

D.27 VANTHCS BREAST CANCER SCREENING PROCESS

D.28 HT-ops-manual

D.29 VHA Directive 1608

D.30 VANTHCS MEMO 11-14

D.31 Radiology and Denton CBOC Service Agreement

D.32 Podiatry Service Agreement

D.33 VISN NO SHOW POLICY

D.34 Path and Lab Manual

D.35 PHARM ADM-12 Anticoag

D.36 Medical Staff By Laws

D.37 VHA Directive 1660.03 COI

Update #2 ·

Denton, TX CBOC

Update #1 ·

Denton, TX CBOC

Attachments

Files attached to this notice, newest first
File Type Posted
36C25722R0015 0007.docx DOCX document
36C25722R0015 0006.docx DOCX document
36C25722R0015 0005.docx DOCX document
Quality Assurance Surveillance Plan - DENTON Final 072622.docx DOCX document
PWS DENTON CBOC FINAL July 26 2022.docx DOCX document
36C25722R0015 0004.docx DOCX document
36C25722R0015 0003.docx DOCX document
36C25722R0015 0002.docx DOCX document
D.01 FINAL QASP V17 Denton CBOC North TX VANCS.pdf PDF
D.07 ANCILLARY AND POINT OF CARE TESTING.pdf PDF
D.13 VHA HANDBOOK 1605.02 MINIMUM NECESSARY STANDARD FOR PROTECTED HEALTH INFORMATION.pdf PDF
D.25 VANTHCS ANTICOAGULATION POLICY.pdf PDF
D.04 DOCUMENT SCANNING POLICY.pdf PDF
D.10 GOVERNMENT PROVIDED EQUIPMENT.pdf PDF
D.20 CLINIC BASED TELEHEALTH OPERATIONS MAUNAL.pdf PDF
D.22 NTVHCS SOP COMMUICATION TEST RESULTS TO PROVIDERS AND PATIENTS.pdf PDF
D.26 FY19 SES ADDENDUM VERSION 2.01.pdf PDF
D.32 Podiatry Service Agreement.pdf PDF
36C25722R0015 0001.docx DOCX document
D.05 RIGHT AND RESPONSIBILITIES OF VA PATIENTS.pdf PDF
D.09 Past Performance Questionnaire.pdf PDF
D.11 VA HANDBOOK 6500.6 CONTRACT RULES OF BEHAVIOR.pdf PDF
D.21 PROPER USE OF EMAIL MEMO 01-02-2018.pdf PDF
D.31 Radiology and Denton CBOC Service Agreement.pdf PDF
D.33 VISN NO SHOW POLICY.pdf PDF
D.35 PHARMACY SERVICE POLICY _ PROCEDURE NO.ADM-12 ANTICOAGULATION.pdf PDF
D.37 VHA Directive 1660.03 COI.pdf PDF
D.06 SUICIDE PREVENTION ASSESSMENT AND MANAGEMENT.pdf PDF
D.12 WAGE DETERMINATION NO. 2015-5227 REV 17 MARCH 15 2022.pdf PDF
D.14 VHA T-21 IMPLEMENTATION GUIDE.pdf PDF
D.18 VHA DIRECTIVE 2009-031 IMPROVING SAFETY IN THE USE OF MEDICAL EQUIPMENT.pdf PDF
D.30 VANTHCS MEMO 11-14.pdf PDF
36C25722R0015 0001.pdf PDF
D.15 VHA HANDBOOK 1101.11 COORDINATED CARE FOR TRAVELING VETERANS.pdf PDF
D.17 VHA HANDBOOK 1006.02 SITE CLASSIFICATIONS AND DEFINTIONS.pdf PDF
D.19 WORKLOAD HISTORY PROJECTIONS UPDATED 31 MAR 2020.pdf PDF
D.23 VANTVHCS SOP 114-12 RADIOLOGY QUALITY CONTROL.pdf PDF
D.29 VHA Directive 1608.pdf PDF
D.02 IMMIGRATION CERTIFICATION.pdf PDF
D.16 VHA Handbook 1101.10 Patient Aligned Care Team (PACT).pdf PDF
D.24 VHA DIRECTIVE 1608 COMPREHENSIVE ENVIRONMENT OF CARE PROGRAM.pdf PDF
D.36 Medical Staff ByLaws.pdf PDF
D.03 ORGANIZATIONAL CONFLICT OF INTEREST.pdf PDF
D.08 PAST PERFORMANCE REFERENCES.pdf PDF
D.28 HT-ops-manual.pdf PDF
D.27 VANTHCS BREAST CANCER SCREENING PROCESS.pdf PDF
D.9 Past Performance Questionnaire.docx DOCX document
Wage Deter.pdf PDF
Organizational Conflict of Interest.docx DOCX document
36C25722R0015_2.docx DOCX document
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Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Q201--VA North Texas VA HCS Denton Community Based Outpatient Clinic (CBOC) Award Award Notice
Q201--Amendment to answer questions This notice · Latest solicitation Solicitation

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