Q201--Boots on the Ground Services for Community Program Support

The Department of Veterans Affairs Veterans Health Administration seeks a contractor to provide community outreach and resource connection services for veterans across Hawaii, the continental U.S., and U.S.-Affiliated Pacific Islands, with proposals due September 9, 2026. This is an unrestricted solicitation using Firm-Fixed Price contracting.

The contractor will serve as an authorized representative of the Community Program for Integrated Veterans Health (CPIVH) under Veterans Integrated Service Network 21, recruiting, training, and supervising community healthcare workers (CHWs) to conduct tailored outreach, needs assessment, and resource connection. The contractor must deploy at least 5 CHWs per region at 2.0 FTE across four geographic regions (continental U.S., Oahu, other Hawaiian Islands, and the rest of the Pacific) and assign a senior director with Pacific Island cultural and health expertise. Key deliverables include identifying and training CHWs within three months of award, developing a CHW educational training course within one month, establishing regional outreach workplans within three months, creating veteran health assessment tools, achieving 80% attendance at monthly CPIVH leadership meetings, and submitting monthly metrics on veteran outreach, education, benefits registration, referrals, and assistance applications.

The contract period runs from September 30, 2026 through September 29, 2027, with a potential six-month option to extend. Total contract value is $16 million. The NAICS code is 624190, Other Individual and Family Services; PSC is Q201, Medical-Managed Healthcare. Contractors must demonstrate at least five years of experience in health-related outreach for Pacific Island communities and CHW recruitment and training, with preference given to veterans healthcare support experience. Service Contract Act prevailing wage determinations will apply based on actual performance locations. Submission requires three separate PDF volumes covering technical capability, past performance, and pricing, submitted electronically to Lydia.anderson@va.gov. A Small Business Subcontracting Plan is required.