Proprietary Maintenance/Repair of Hobart Brand weigh/wrap equipment

Closed Pre-Solicitation Posted

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Solicitation number
HDEC0421R0035
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
United States

Notice details come from SAM.gov. Updated .

About this opportunity

This pre-solicitation notice is seeking a contractor to provide proprietary maintenance and repair services for Hobart brand food processing equipment used at 34 Defense Commissary Agency stores across the continental United States, Alaska, and Hawaii. The services include a base period and four option periods from May 1, 2022 to April 30, 2027. Qualified offerors must be authorized Hobart service partners that can obtain genuine Hobart manufactured parts and receive specialized training, as only Hobart's exclusive network has access to proprietary service tools, software, technical support, and repair parts required to maintain this equipment.

There is no set-aside designated for this requirement. The primary NAICS code is 811192 and PSC code is J067. As Hobart equipment is sole-sourced and warranties are only valid when serviced by authorized dealers, the incumbent is effectively Hobart or one of its exclusive partners. Estimated annual values were not provided, but the contract would cover maintenance at 34 locations over a five year base and option period, requiring a qualified service presence nationwide.

Notice text

New requirement for a Base period and 4 Options to begain on er about May 1, 2022 - April 30, 2027

Proprietary Maintenance/Repair. Hobart is the manufacturer of the weigh/wrap equipment and holds all rights to

parts required to maintain and repair this equipment. A total of 34 CONUS, Alaskan and Hawaiian commissary stores

currently use Hobart food processing equipment such as meat auto-wrappers, low-volume wrappers and scales. This

equipment is necessary for the operation of the stores’ meat, deli/bakery, produce and seafood departments. It is

imperative that replacement parts are Hobart brand Original Equipment Manufacturer (OEM) equipment in order to

maintain compatibility with existing equipment and to ensure that it can be successfully integrated into the existing

wireless system. Only authorized Hobart service partners/repair technicians are able to obtain Hobart manufactured

repair parts and the required specialized training necessary to perform maintenance on Hobart equipment. Hobart’s

comprehensive training curriculum and certification programs are restricted to attendees from their partner

channels. The proprietary service tools needed to repair/maintain Hobart equipment, software and firmware are

issued solely to authorized service partners. Hobart’s exclusive service network has sole access to their technical

support team. Hobart does not offer a hotline or support line directly to third party service providers. Hobart does

offer telephone support directly to the end user to assist with basic troubleshooting. This restriction on the

availability of Hobart parts and training limits maintenance providers to authorized dealers in the Hobart network.

Warranties become void if unauthorized contractors perform maintenance on Hobart equipment.

No attachments

Notice history

Notice Type Posted
Hobart Brand Wrappers and Scales Full Burden and Preventive Maintenance Latest solicitation Solicitation
This notice Original Pre-Solicitation

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