Outbound Mail Operations - Notice
Pre-Solicitation Posted
- Solicitation number
- PreSol000034
- Agency
-
Federal Emergency Management Agency
Department of Homeland Security
- Responses due
- Not on record
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 561431 Private Mail Centers
- Place of performance
- Washington, District of Columbia 20472, United States
Notice details come from SAM.gov. Updated .
About this opportunity
FEMA intends to award one total small business set-aside IDIQ contract under NAICS 561431 for outbound mail operations support, with the solicitation anticipated on or about November 20, 2026 and proposals anticipated due on or about December 20, 2026, though issuing and closing dates are subject to change. Work supports FEMA's Individuals and Households Program by printing, inserting, postage-applying, and pre-sorting outbound applicant correspondence to disaster victims following Presidentially declared disasters. All mail operations are performed at the contractor's facility, and all facilities and employees must be located within the continental United States (CONUS). Task orders are issued on a firm fixed-price or cost-reimbursable basis for up to 5 years: a 12-month base period (three-month transition and nine-month full operations) followed by four optional one-year periods at FEMA's discretion. The contractor must maintain a minimum of 500,000 images monthly with surge capacity up to 16,500,000 images monthly, using MLOCR sorters with CASS and MASS certifications. Full operations are required within 90 calendar days of award, and a COOP supporting 50 percent capacity is due within 30 days of award. Performance standards include queue dates under 48 hours, USPS placement within 72 hours of queue date, PII security at 100 percent, printed document compliance at 99.9 percent, inserts at 99.5 percent, and postage accuracy at 99 percent. Security requirements include HSPD-12 compliance, background investigations, and physical, cyber, and privacy protections under DHS and FEMA policies. Offerors must be registered in SAM before award. The notice is not a solicitation, and the draft SOW is available for review.
Notice text
PRE-SOLICITATION
OUTBOUND MAIL OPERATIONS SUPPORT SERVICES
The Federal Emergency Management Agency (FEMA) has a requirement for Outbound Mail Operation Support Services. FEMA intends to award one Indefinite-Delivery, Indefinite-Quantity contract with Task Orders issued on a firm fixed-price or cost reimbursable basis for up to 5 years. All mail operations services shall be performed at the contractor’s facility. Additional details regarding performance requirements and specifications are provided in the DRAFT Statement of Work (SOW).
When the Request for Proposal is released, the procurement will be set aside exclusively for Small Business concerns under NAICS code 561431. Telephone or emailed requests for this solicitation will not be accepted. The Government anticipates posting the formal solicitation on or about November 20, 2026. The anticipated closing date for receipt of proposals is December 20, 2026. The exact dates will be specified in the solicitation. Issuing and closing dates are subject to change.
All interested vendors must be registered in the System for Award Management (SAM) database prior to award of a contract. Information regarding this registration can be found at https://www.sam.gov. Prospective offerors shall be required to complete Representations and Certifications online at https://www.sam.gov in response to this requirement.
This notice is not a solicitation. No proposals are being requested at this time. The Government is not obligated to award a contract as a result of this notice. Interested parties are encouraged to review the DRAFT SOW and begin preparing for the upcoming solicitation.
Files
| File | Type | Posted |
|---|---|---|
| DRAFT SOW Outbound Mail Ops.pdf |
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