Optus service agreement

Cancelled Solicitation Posted Mar 13, 2026

Solicitation number: IHS1524836
Agency: Indian Health Service Department of Health and Human Services
Responses due: Apr 7, 2026, 10:00 AM ET
Set-aside: Indian Small Business Economic Enterprise

Opportunity facts

NAICS code: 811210 Electronic and Precision Equipment Repair and Maintenance
PSC: Q999 Medical- Other
Place of performance: Clinton, Oklahoma 73601, United States
Points of contact: Misti Bussell misti.bussell@ihs.gov (918) 342-6235

Notice details come from SAM.gov. Updated Apr 2, 2026.

About this opportunity

Written by GovTribe AI · Apr 2, 2026

The Indian Health Service (IHS) is soliciting quotes for monthly service agreement support to maintain and repair Optos Daytona AF ophthalmic diagnostic systems at three rural healthcare facilities in western Oklahoma. The procurement requires contractors to provide on-site emergency and planned maintenance support during business hours (8:00 a.m. to 5:00 p.m., Monday through Friday) with technician response within 48 hours, including all parts, labor, travel, living expenses, and operating software installations. Key requirements include obtaining a current letter of authorization from Optos confirming service capabilities, providing an online training portal for Department of Transportation manifest training, maintaining a designated point of contact with toll-free support availability, and compliance with federal visitor security clearance policies and facility-specific protocols. The IHS will evaluate quotes using a Lowest Price Technically Acceptable (LPTA) approach, with evaluation based on cumulative five-year pricing totals compared against the government's independent cost estimate and technical assessment of the contractor's understanding of the Statement of Work and project execution capability. The deadline for quote submission is April 7, 2026 at 10:00 a.m. CST via email to Misti Bussell at misti.bussell@ihs.gov, with quotes expiring no earlier than the date specified by the contractor.

This solicitation (RFQ #IHS1524836) is designated as a 100% Buy Indian Set-Aside, restricting competition to Indian Economic Enterprises as defined under 25 U.S.C. 47, with an associated NAICS code of 811210 (Electronic and Precision Equipment Repair and Maintenance). The contract covers a base performance period of 12 months beginning April 1, 2026 through March 31, 2027, with four optional one-year renewal periods extending through March 31, 2031, for a potential total contract period of five years. The solicitation contains 15 line items—five line items per service year covering the three separate sites (Clinton Indian Health Center, El Reno Indian Health Center, and Watonga Indian Health Center), each requiring monthly support for 12 months. All contractors must be registered in the System for Award Management (SAM) prior to contract award and must submit pricing for each line item along with detailed technical documentation, vendor qualifications, CAGE code, DUNS number, tax identification number, warranty information, and GSA contract number if applicable. The places of performance are Clinton, El Reno, and Watonga, Oklahoma, with the Clinton location serving as the primary point of contact.

Notice text

4 versions

Update #4 · Latest · Apr 2, 2026

Combined Synopsis/Solicitation RFQ # IHS1524836
Page 1 of 4
This is a combined synopsis/solicitation for commercial items prepared in accordance with
the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with
additional information included in this notice. This announcement constitutes the only
solicitation; quotes are being requested in response to this notice and a written solicitation
will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ)#
IHS1523145. Submit only written quotes for. This solicitation is a 100% BUY INDIAN
SET-ASIDE. The associated NAICS code is 811210.
This RFQ contains Fifteen (15) Line Item:
CLIN DESCRIPTION QTY UNIT UNIT
PRICE
TOTAL
0001 BASE YEAR –04/15/2026 – 04/14/2027 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
CLINTON OPTOS SITE #15304.
12 MO
0002 BASE YEAR –04/15/2026 – 04/14/2027 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
EL RENO OPTOS SITE #15575.
12 MO
0003 BASE YEAR –04/15/2026 – 04/14/2027 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
WATONGA OPTOS SITE #15570.
12 MO
0004 OPTION PERIOD ONE –04/15/2027 – 04/14/2028 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
CLINTON OPTOS SITE #15304.
12 MO
0005 OPTION PERIOD ONE –04/15/2027 – 04/14/2028 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
EL RENO OPTOS SITE #15575.
12 MO
0006 OPTION PERIOD ONE –04/15/2027 – 04/14/2028 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
WATONGA OPTOS SITE #15570.
12 MO
0007 OPTION PERIOD TWO –04/15/2028 – 04/14/2029 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
CLINTON OPTOS SITE #15304.
12 MO
0008 OPTION PERIOD TWO –04/15/2028 – 04/14/2029 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
EL RENO OPTOS SITE #15575.
12 MO
0009 OPTION PERIOD TWO –04/15/2028 – 04/14/2029 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
WATONGA OPTOS SITE #15570.
12 MO
0010 OPTION PERIOD THREE –04/15/2029 – 04/14/2030 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
CLINTON OPTOS SITE #15304.
12 MO
0011 OPTION PERIOD THREE –04/15/2029 – 04/14/2030 – 12 MO
Combined Synopsis/Solicitation RFQ # IHS1524836
Page 2 of 4
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
EL RENO OPTOS SITE #15575.
0012 OPTION PERIOD THREE –04/15/2029 – 04/14/2030 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
WATONGA OPTOS SITE #15570.
12 MO
0013 OPTION PERIOD FOUR –04/15/2030 – 04/14/2031 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
CLINTON OPTOS SITE #15304.
12 MO
0014 OPTION PERIOD FOUR–04/15/2030 – 04/14/2031 –
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
EL RENO OPTOS SITE #15575.
12 MO
0015 OPTION PERIOD FOUR –04/15/2030 – 04/14/2031–
MONTHLY SERVICE AGREEMENT SUPPORT TO THE
WATONGA OPTOS SITE #15570.
12 MO
PERIOD OF PERFORMANCE: BASE YEAR 04/15/2026 – 04/14/2027 PLUS FOUR OPTON
PERIODS
Vendor Requirements: SEE ATTACHED STATEMENT OF WORK
Submit Quotes no later than: 04/07/2026 @ 10AM CST to the Following Point of Contact:
Misti Bussell, Contract Specialist via Email: misti.bussell@ihs.gov
Evaluation: FAR 52.212-2 Evaluation -- Commercial Items (completed as follows):
(a) The Government will award a firm fixed price contract resulting from this solicitation to the
responsible offeror whose offer conforming to the solicitation will be most advantageous to the
Government, price and other factors considered. The following factors shall be used to evaluate
offers:
Lowest Price Technically Acceptable
The following factors shall be used to evaluate quotes:
1) Pricing
2) Technical
Pricing – The government will add all 5 years of pricing for a cumulative total. Pricing will be
compared to the government’s independent government cost estimate. A baseline for a
Satisfactory rating shall be utilized from the government’s IGCE.
Technical Capabilities shall be evaluated based on understanding of the Statement of Work,
and planned execution of the project.
Combined Synopsis/Solicitation RFQ # IHS1524836
Page 3 of 4
-Vendor shall provide on-site Emergency and Planned Maintenance support during the
term of the Agreement. At each planned maintenance visit, Contractor will perform all planned
maintenance per Optos System Service Manual.
- At each Emergency Service event, Contractor will repair the system including parts as
required to a fully functioning state.
- Contractor shall be able to provide letter of consent from Optos stating services are
authorized for the Contractor Business to provide services with most current date.
- Contractor must be available to service Daytona AF system and equipment in rural
western Oklahoma.
- Parts, Labor, Travel and Living, and Operating Software: Parts, Labor, Travel and Living
Expense and Contractor Software are covered by this Agreement.
- Vendor shall have an online site that provides DOT manifest training for EVS staff and
manifest records.
- Contractor will provide parts and operating software installations necessary to service
and maintain Daytona AF systems and equipment
CLAUSES AND HHSAR: The following FAR clauses and HHSAR apply to this solicitation:
SECTION C CONTRACT CLAUSES
52.212-4 CONTRACT TERMS AND CONDITIONS- COMMERCIAL PRODUCTS AND
COMMERCIAL SERVICES (NOV 2023)
52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020) Alternate I (Nov
2021)
52.203-17, Contractor Employee Whistleblower Rights (Nov 2023)
52.204-9, Personal Identity Verification of Contractor Personnel (Jan 2011)
52.204-13, System for Award Management Maintenance (Oct 2018)
52.207-5, Option to Purchase Equipment (Feb 1995)
52.209-6, Protecting the Government's Interest When Subcontracting With Contractors
Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Deviation Date)
52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)
52.217-8, Option to Extend Services (Nov 1999)
52.217-9, Option to Extend the Term of the Contract (Mar 2000)
52.219-6, Notice of Total Small Business Set-Aside (Deviation Date)
52.222-19, Child Labor-Cooperation with Authorities and Remedies (Deviation Date)
52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010)
52.222-50, Combating Trafficking in Persons (Deviation Date)
52.223-5, Pollution Prevention and Right-to-Know Information (May 2024)
Combined Synopsis/Solicitation RFQ # IHS1524836
Page 4 of 4
52.223-23, Sustainable Products and Services (DEVIATION DATE)
52.226-8, Encouraging Contractor Policies to Ban Text Messaging While Driving (MAY 2024)
52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct 2018)
52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)
52.233-3, Protest after Award (Deviation Date)
52.233-4, Applicable Law for Breach of Contract Claim (Deviation Date)
52.237-3, Continuity of Services (Jan 1991)
52.240-91, Security Prohibitions and Exclusions (Deviation Date)
52.240-93, Basic Safeguarding of Covered Contractor Information Systems (Deviation Date)
52.244-6, Subcontracts for Commercial Products and Commercial Services (Deviation Date)
352.224-71, Confidential Information (Feb 2024 Deviation)
352.237-73, Indian Child Protection and Family Violence Act (Dec 2015)
Miscellaneous:
NO FAX QUOTATIONS
ELECTRONIC SUBMISSIONS – SUBMISSION VIA EMAIL IS THE ONLY ACCEPTABLE
ELECTRONIC SUBMISSION. (misti.bussell@ihs.gov)
All contractors must be registered in the System for Award Management database located
at https://www.sam.gov/sam/ prior to any contract award. Please submit the following
information with each quote: Vendor Name, Cage Code, DUNS number, Tax Identification
Number, Prompt Payment Terms, Delivery Time, GSA Contract Number (if applicable), Date
quote expires, warranty, total price for each line item, total quote price, and technical
documentation in sufficient detail to determine technical acceptability. Failure to provide
sufficient technical detail may result in rejection of your quote.

Update #3 · Mar 27, 2026

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested in response to this notice and a written solicitation will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ) # IHS1524836. Submit only written quotes for this RFQ. This solicitation is 100% FULL AND OPEN. The associated NAICS code is 811210.

This RFQ contains Fifteen (15) Line Items.

CLIN

DESCRIPTION

QTY

UNIT

Unit Price

TOTAL

0001

BASE YEAR –04/01/2026 – 03/31/2027 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE CLINTON OPTOS SITE #15304.

0002

BASE YEAR –04/01/2026 – 03/31/2027 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE EL RENO OPTOS SITE #15575.

0003

BASE YEAR –04/01/2026 – 03/31/2027 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE WATONGA OPTOS SITE #15570.

0004

OPTION PERIOD ONE –04/01/2027 – 03/31/2028 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE CLINTON OPTOS SITE #15304.

0005

OPTION YEAR ONE –04/01/2027 – 03/31/2028 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE EL RENO OPTOS SITE #15575.

0006

OPTION YEAR ONE –04/01/2027 – 03/31/2028 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE WATONGA OPTOS SITE #15570.

0007

OPTION PERIOD TWO –04/01/2028 – 03/31/2029 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE CLINTON OPTOS SITE #15304.

0008

OPTION YEAR TWO –04/01/2028 – 03/31/2029 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE EL RENO OPTOS SITE #15575.

0009

OPTION PERIOD TWO –04/01/2028 – 03/31/2029 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE WATONGA OPTOS SITE #15570.

0010

OPTION PERIOD THREE –04/01/2029 – 03/31/2030 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE CLINTON OPTOS SITE #15304.

0011

OPTION YEAR THREE –04/01/2029 – 03/31/2030 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE EL RENO OPTOS SITE #15575.

0012

OPTION PERIOD THREE –04/01/2029 – 03/31/2030 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE WATONGA OPTOS SITE #15570.

0013

OPTION PERIOD FOUR –04/01/2030 – 03/31/2031 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE CLINTON OPTOS SITE #15304.

0014

OPTION YEAR FOUR –04/01/2030 – 03/31/2031 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE EL RENO OPTOS SITE #15575.

0015

OPTION PERIOD FOUR –04/01/2030 – 03/31/2031 – MONTHLY SERVICE AGREEMENT SUPPORT TO THE WATONGA OPTOS SITE #15570.

TOTAL PRICING

PERIOD OF PERFORMANCE:

BASE YEAR: 04/01/2026 – 03-31-2027

OPTION PERIOD ONE – 04/01/2027 – 03/31/2027

OPTION PERIOD TWO – 04/01/2028 – 03/31/2028

OPTION PERIOD THREE – 04/01/2029 – 03/31/2029

OPTION PERIOD FOUR – 04/01/2030 – 03/31/2031

Vendor Requirements: SEE ATTACHED STATEMENT OF WORK

Submit Quotes no later than: 03/27/2026 10:00a.m. CDT to the Following Point of Contact: Misti Bussell, Contract Specialist, via Email: misti.bussell@ihs.gov.

Evaluation: FAR 52.212-2 Evaluation -- Commercial Items (completed as follows):

(a) The Government will award a firm fixed price contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Lowest Price Technically Acceptable

The following factors shall be used to evaluate quotes:

Pricing
Technical

Pricing – The government will add all 5 years of pricing for a cumulative total. Pricing will be compared to the government’s independent government cost estimate. A baseline for a Satisfactory rating shall be utilized from the government’s IGCE.

Technical Capabilities shall be evaluated based on understanding of the Statement of Work, and planned execution of the project.

-Vendor shall provide on-site Emergency and Planned Maintenance support during the

term of the Agreement. At each planned maintenance visit, Contractor will perform all planned

maintenance per Optos System Service Manual.

- At each Emergency Service event, Contractor will repair the system including parts as

required to a fully functioning state.

- Contractor shall be able to provide letter of consent from Optos stating services are

authorized for the Contractor Business to provide services with most current date.

- Contractor must be available to service Daytona AF system and equipment in rural

western Oklahoma.

- Parts, Labor, Travel and Living, and Operating Software: Parts, Labor, Travel and Living

Expense and Contractor Software are covered by this Agreement.

- Vendor shall have an online site that provides DOT manifest training for EVS staff and

manifest records.

- Contractor will provide parts and operating software installations necessary to service

and maintain Daytona AF systems and equipment

CLAUSES AND HHSAR: The following FAR clauses and HHSAR apply to this solicitation:

SECTION C CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS- COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2023)

52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020) Alternate I (Nov 2021)

52.203-17, Contractor Employee Whistleblower Rights (Nov 2023)

52.204-9, Personal Identity Verification of Contractor Personnel (Jan 2011)

52.204-13, System for Award Management Maintenance (Oct 2018)

52.207-5, Option to Purchase Equipment (Feb 1995)

52.209-6, Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Deviation Date)

52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

52.217-8, Option to Extend Services (Nov 1999)

52.217-9, Option to Extend the Term of the Contract (Mar 2000)

52.219-6, Notice of Total Small Business Set-Aside (Deviation Date)

52.222-19, Child Labor-Cooperation with Authorities and Remedies (Deviation Date)

52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010)

52.222-50, Combating Trafficking in Persons (Deviation Date)

52.223-5, Pollution Prevention and Right-to-Know Information (May 2024)

52.223-23, Sustainable Products and Services (DEVIATION DATE)

52.226-8, Encouraging Contractor Policies to Ban Text Messaging While Driving (MAY 2024)

52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct 2018)

52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar 2023)

52.233-3, Protest after Award (Deviation Date)

52.233-4, Applicable Law for Breach of Contract Claim (Deviation Date)

52.237-3, Continuity of Services (Jan 1991)

52.240-91, Security Prohibitions and Exclusions (Deviation Date)

52.240-93, Basic Safeguarding of Covered Contractor Information Systems (Deviation Date)

52.244-6, Subcontracts for Commercial Products and Commercial Services (Deviation Date)

352.224-71, Confidential Information (Feb 2024 Deviation)

352.237-73, Indian Child Protection and Family Violence Act (Dec 2015)

Miscellaneous:

NO FAX QUOTATIONS

ELECTRONIC SUBMISSIONS – SUBMISSION VIA EMAIL IS THE ONLY ACCEPTABLE ELECTRONIC SUBMISSION. (misti.bussell@ihs.gov)

All contractors must be registered in the System for Award Management database located at https://www.sam.gov/sam/ prior to any contract award. Please submit the following information with each quote: Vendor Name, Cage Code, DUNS number, Tax Identification Number, Prompt Payment Terms, Delivery Time, GSA Contract Number (if applicable), Date quote expires, warranty, total price for each line item, total quote price, and technical documentation in sufficient detail to determine technical acceptability. Failure to provide sufficient technical detail may result in rejection of your quote.

Update #2 · Mar 18, 2026

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested in response to this notice and a written solicitation will NOT be issued. This solicitation is being issued as a Request for Quote (RFQ) # IHS1524836. Submit only written quotes for this RFQ. This solicitation is 100% SMALL BUSINESS SET-ASIDE. The associated NAICS code is 811210.