OEM Repair and On-Site Service for InSight X3 DualC Laser System

The National Institutes of Health Office of Logistics and Acquisition Operations seeks OEM repair and on-site service for an InSight X3 DualC laser system (serial number 2317), with responses due May 15, 2026 at 9:00 AM EDT. This is a non-competitive procurement issued under FAR 12.603 authority to Newport Corporation (Spectra-Physics/MKS Instruments) in Irvine, California; the procurement does not carry a small-business set-aside despite a 1,000-employee size standard for NAICS 334516.

The laser system is currently non-operational at NIH's Porter Neuroscience Research Center in Bethesda, Maryland, halting active research studies. Place of performance is Irvine, CA 92606, where the OEM facility is located, with on-site field service work in the DC/MD/VA region. The scope includes on-site uninstallation, packing, and shipment preparation by an OEM-certified or OEM-authorized technician; installation of a same-type loaner laser system during that visit to maintain research continuity; OM3-level factory diagnostics, evaluation, and repair including replacement of optics and required components; fully insured return shipment; on-site reinstallation and testing of the repaired system; and a one-year Gold Lasercare extended warranty. The estimated repair timeline is 2–3 months. The contractor assumes full liability for the equipment during packing, transport, and repair, up to and including full system replacement. All travel must comply with Federal regulations and not exceed Government-approved rates for airfare and per diem. The acquisition is structured as fixed-price. Responses must include pricing details, UEI, TIN, and business size certification; offerors must be SAM-registered. Submit responses electronically to brian.lind@nih.gov. The point of contact is Brian J. Lind, Supervisory Program Specialist.