NOTICE OF INTENT TO SOLE SOURCE – Qualtrics LLC

The U.S. International Trade Commission (USITC) has published a Special Notice announcing its intent to make a sole source award to Qualtrics LLC for customer satisfaction survey software services. The contract, valued at an estimated $150,000, falls under the Simplified Acquisition Threshold and utilizes the authority of FAR 6.302-1, which allows for sole source procurement when only one responsible source can satisfy agency requirements. The procurement is classified under NAICS code 423430 for Computer and Software Merchant Wholesalers and PSC code DA10 for Business Application Software as a Service. The intended contractor is Qualtrics LLC, located at 333 River Park DR, Provo, Utah 84604-5787. This notice serves as an informational announcement rather than a competitive solicitation.

The primary objective of this procurement is to obtain a FedRAMP certified customer satisfaction survey tool delivered as software as a service to support the USITC's required data collection functions. The Commission requires the ability to securely develop and deploy web-based customer satisfaction surveys while maintaining existing account configurations and thousands of historical data points already collected through Qualtrics. The USITC justifies the sole source approach based on its well-established integration with Qualtrics across multiple web applications and the limited availability of FedRAMP moderate certified platforms offering equivalent functionality. Any information or feedback from interested parties must be submitted within seven days of the August 6, 2025 posting date to Contracting Officer Ian Quillman at ian.quillman@usitc.gov. The government reserves sole discretion in determining whether to compete this procurement, and telephonic inquiries are strongly discouraged.