Notice of intent to award sole source

The Equal Employment Opportunity Commission issued a notice of intent to award a sole-source contract to Experian Information Solutions, Inc. for credit and identity protection services under FAR 6.302-1 (only one responsible source), with posting and response due today, August 24, 2026. The award is restricted to Experian based on its proprietary position as one of three nationwide consumer reporting agencies with direct access to its own credit data infrastructure and its integrated Identity Works platform.

The EEOC's Office of Chief Information Officer is procuring identity and credit monitoring services with an estimated base year value of $300,000, covering identity protection and monitoring, credit monitoring, fraud detection, identity restoration, notification services, customer support, and program management. The scope encompasses comprehensive monitoring beyond traditional credit reports, tracking exposure of personal information across online platforms, change of address records, court records, payday loans, health information, and criminal records. The contract will consist of a base period plus two 12-month options, with the government retaining discretionary authority to exercise option years based on continued need and funding availability.

Market research and full solicitation via GSA eBuy (RFQ1800362) in March 2026 confirmed Experian is the only vendor offering service monitoring an individual's overall identity beyond information contained in a credit report. The justification rests on Experian's unique capability to deliver rapid enrollment, continuous monitoring, fraud alerts, and breach-response services through its proprietary infrastructure. The EEOC commits to conducting new market research after 36 months to evaluate the evolving marketplace and pursue competitive procurement for any subsequent contract award.