Notice ID 365357 - Replacement Model for VA. gov
Cancelled Pre-Solicitation Posted
- Solicitation number
- 365357
- Agency
-
VA Technology Acquisition Center
Headquarters, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Eatontown, New Jersey 07724, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The U.S. Department of Veterans Affairs Technology Acquisition Center is seeking information to assess industry capabilities and best practices for replacing VA.gov with a modern, secure, and Veteran-centric digital platform. This Request for Information (RFI) invites vendors to provide insights on solutions, technologies, and approaches that can improve the digital experience across all benefit portfolios while maintaining service continuity and integrating with legacy and emerging systems. Key objectives include modernizing the experience design, platform architecture, content strategy, governance, analytics, and operating models to deliver a best-in-class online experience for Veterans, their families, and stakeholders. Respondents should address company overviews, relevant experience, case studies, user journey workflows for identity proofing and sign-in, technology approaches, known limitations and risks, and lessons learned from past deployments. The deadline for submitting responses is February 4, 2026, with submissions required in PDF or Microsoft Word format with a 10-page limit to be emailed to designated VA contacts.
This pre-solicitation notice includes no set-aside designation and does not identify any current incumbent contractors. No specific award value or budget range has been disclosed in this RFI phase. The VA has explicitly stated that this request does not commit to a procurement or contract award; rather, responses will be used to inform planning, requirements development, and potential pilot efforts. The notice was posted on January 14, 2026, and complements a related RFI on next-generation digital identity, authentication, and navigation for VA.gov, indicating the VA's comprehensive approach to modernizing its digital infrastructure. This is categorized under NAICS 541519 (Other Computer Related Services) and PSC DF01 (IT and Telecom - IT Management Support Services).
Notice text
The U.S. Department of Veterans Affairs (VA) is seeking information to assess industry capabilities, emerging approaches, and best practices for replacing our existing website, VA.gov, with a premier, modern, secure, and Veteran-centric digital experience. VA’s goal is to provide a best-in-class online experience to our nation’s Veterans, their families, and other stakeholders thru VA’s central entry point for benefits, healthcare, services, and information.
The request complements Notice ID: 365357
Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov
VA recognizes that replacing VA.gov is not solely a technical challenge. Meaningful improvements require coordination across experience design, platform architecture, content strategy, governance, analytics, and operating models. As a result, VA must modernize in a way that:
- Maintains continuity of service for millions of users.
- Integrates with a diverse portfolio of legacy and emerging systems.
- Operates within a regulated, highly visible federal environment.
- Supports long-term scalability, adaptability, and resilience.
- Offers more seamless customer experience.
Through this request, VA seeks information on solutions, technologies, and approaches that can fundamentally improve the digital experience across all benefit portfolios.
VA welcomes responses that include:
- Descriptions of relevant ideas, capabilities, and approaches.
- Case studies or examples from similar environments.
- User journey workflows for identity proofing, sign-in, recovery, and navigation.
- Known limitations, risks, and tradeoffs.
- Lessons learned from past deployments.
Files
| File | Type | Posted |
|---|---|---|
| RFI - Replacement Model for VA.gov 2026_01_14.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Pre-Solicitation | |
| Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA. gov | Pre-Solicitation |
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| DA10--VA Enterprise-level Product Solutions | VA Technology Acquisition Center | No set-aside | |
| DE01--ECO Enterprise Service Desk (ESD) Consolidated Effort - RFI (VA-27-00011677) | VA Technology Acquisition Center | No set-aside | |
| Retirement and Benefits Subscription Services / Request for Information (RFI) | Department of Veterans Affairs | No set-aside |
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