NOI to Sole Source to Imaging Service Solutions for maintenance support services

The National Institutes of Health (NIH) Office of Logistics and Acquisition Operations is soliciting maintenance support services for a Philips MRI Scanner located in the Operating Room at the NIH Clinical Center in Bethesda, Maryland. The contract will be awarded as a firm-fixed-price agreement under FAR Part 13 Simplified Acquisition Procedures and will commence immediately following award. Key contract requirements include OEM-defined preventive maintenance per manufacturer specifications, provision of all parts and labor for operational maintenance including cryogens and coils, remote technical support within four hours of notification, and on-site response within twenty-four hours during standard coverage periods (Monday-Friday, 8 AM to 5 PM, excluding federal holidays). The contractor must guarantee a minimum 90 percent uptime during coverage hours, excluding scheduled preventive maintenance and user-caused downtime. The government will evaluate responses based on the proposed vendor's capability to support the system without requiring software regression and to provide coverage for specialized coils and supporting electronics necessary for clinical demands. Interested parties must submit comments and evidence of capability by March 19, 2026 at 12:00 PM EST to Contract Specialist Huda Malik at huda.malik@nih.gov.

This procurement carries no set-aside designation. The proposed sole source vendor is Imaging Service Solutions LLC, identified as the only source capable of meeting the government's requirements given that the Original Equipment Manufacturer (Philips) discontinued formal maintenance support after the scanner's End of Service Life on December 31, 2025. The government retains sole discretion to determine whether to compete this requirement based on responses received to this Notice of Intent. While no specific award value or budget range is disclosed in the pre-solicitation notice, the contract covers maintenance services for equipment classified under NAICS Code 811210 (Other Electronic and Precision Equipment Repair and Maintenance) and PSC Code J065 (Maintenance/Repair/Rebuild of Medical Equipment). The services are essential to ensure The Joint Commission compliance and maintain clinical operational capability for an actively used MRI scanner in a surgical operating room environment.