Nextseq 2000 service contract silver support plan (ambis 2252502)

Closed Pre-Solicitation Posted

Solicitation number
NOI-NIAID-25-2252502
Agency
National Institute of Allergy and Infectious Diseases National Institutes of Health, Department of Health and Human Services
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
811210 Electronic and Precision Equipment Repair and Maintenance
PSC
J066 Maint/Repair/Rebuild Of Equipment- Instruments And Laboratory Equipment
Place of performance
Bethesda, Maryland 20892, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The National Institute of Allergy and Infectious Diseases (NIAID), a component of the National Institutes of Health, intends to negotiate a sole-source service contract with Illumina, Inc. for a NextSeq 2000 Silver Support Plan for a sequencing instrument. The contract will provide comprehensive maintenance and support services, including full coverage for parts, labor, and travel, as well as reagent replacement, preventative maintenance, and remote technical support. NIAID is seeking this contract to maintain continuity in their scientific experiments and preserve the validity of ongoing research by ensuring consistent equipment and service. Vendors interested in being considered must submit a capability statement with documentation of their agreement to service Illumina equipment through the electronic Simplified Acquisition Submission System (eSASS) by 10:00 am EST on March 31, 2025. The statutory authority for this sole-source requirement is 41 U.S.C. 1901(a)(1), which allows procurement from the only responsible source that can satisfy agency requirements.

The pre-solicitation notice indicates no specific set-aside designation for this contract opportunity. The service contract is specifically for an Illumina NextSeq 2000 sequencer with serial number VH00286, located at NIH's Bethesda, Maryland facility. The period of performance will run from April 14, 2025, to April 13, 2026, spanning one year with a Silver Support Plan. The contract includes 18x5 remote technical support with a two-business-day on-site response target, control software and hardware updates, onsite applications support, and discounts on advanced training. While no specific contract value is mentioned, the services are comprehensive and include quarterly billing, full parts and labor coverage, and critical support for maintaining scientific research continuity. The government retains sole discretion to determine whether to compete this requirement based on responses received.

Notice text

This is a Notice of Intent (NOI), not a request for proposal. The National Institute of Allergy and Infectious Diseases (NIAID) intends to negotiate on an other than full and open competition basis with Illumina, Inc. 5200 Illumina Way, San Diego, CA 92122-4616, USA for the following: NEXTSEQ 2000 SERVICE CONTRACT SILVER SUPPORT PLAN, Cat. #20040667, S/N VH00286, quarterly billing.

This service contract renewal is needed to maintain our Illumina NextSeq 2000 sequencer. This service is completely comprehensive and includes full coverage for parts, labor and travel. Service also includes reagent replacement upon HW failures and remote technical support. Lastly, experiments in process have been conducted using services from this vendor and the lab must continue to use these products to avoid introducing error and outside variables that could result in the corruption of our experiments, thus leading to wasting of time and money. The vendor Illumina has extensive knowledge needed to repair there manufactured instruments, and they offer expertise in the intricacies of the instrumentation aforementioned in this requirement. Lastly, service must be provided by Illumina in order for our warranty to remain valid. Also, the continuity of reagents must stay the same to ensure that experimental results are not influenced by new variables and to avoid any long delays in testing products from other suppliers. Changing variables would prevent the correct interpretation of the experiments in progress.

The National Institute of Allergy and Infectious Diseases (NIAID) has a requirement for a 1-year service agreement for a NextSeq 2000 S/N# VH00286 Silver Support Plan.

The Contractor must provide the following services:

• Full coverage on OEM parts, labor, and travel

• OEM Reagent Replacement upon HW failures

• Preventative Maintenance (1)

• Remote Technical Support 18x5, 2 business day on-site response target

• Control SW and HW updates

• Onsite Applications Support

• Discounts on Advanced Training

• Remote Monitoring Available

Period of Performance:  April 14, 2025 to April 13, 2026

Place of Performance:  NIH, 10 Center Dr., Bethesda, MD 20892, United States.  FOB:  Destination

The statutory authority for this sole source requirement is 41 U.S.C. 1901 (a) (1) as implemented by FAR 13.106-1 only one responsible source and no other supply of service will satisfy agency requirements. THIS IS NOT A REQUEST FOR PROPOSAL. All responsible sources that could provide this service may submit a capability statement along with a copy of agreement with manufacturer to service Illumina equipment to be considered by 10:00 am EST, March 31, 2025. All required documents must be submitted via the NIAID electronic Simplified Acquisition Submission System (eSASS) website at https://esass.nih.gov. All vendors must register in the eSASS system to submit their documentation. Instructions on how to register /submit documents are included on the website. Late submissions shall be treated in accordance with the solicitation provision at FAR 52.212-1(f).  All responses received by the closing date of this synopsis will be considered by the Government. A determination not to compete this requirement, based upon responses to this notice, is solely within the discretion of the Government. 

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