National Flood Insurance Program (NFIP) - Direct
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 70FA6024R00000002
- Agency
-
Federal Emergency Management Agency
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- Place of performance
- Washington, District of Columbia, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Federal Emergency Management Agency seeks to award an Indefinite Delivery/Indefinite Quantity contract to provide National Flood Insurance Program Direct support services. The selected contractor shall process at least 550,000 of over 5.1 million active flood insurance policies nationwide and provide all necessary policy administration, customer support, and quality assurance functions on behalf of the National Flood Insurance Program. Evaluation will consider the offeror's experience facilitating FEMA disaster survivor programs and technical approach. Proposals are due by March 11, 2024.
There is no set-aside designation. The contractor must be capable of processing over 550,000 policies annually and provide services for 84 months with a period of performance from the Notice of Award through March 2032. The potential total contract value shall not exceed $286 million. Performance will take place in Washington, D.C. and contractor staff must be prepared to establish flood insurance claims offices within 72 hours as needed to support flood disaster response nationwide.
Notice text
6 versions
Update #6 · Latest ·
The purpose of this Amendment 00005 is to extend the due date, and revise the submittal format requirement for attachment 3 to excel format. See attached amendment 00005 for additional details.
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Update #5 ·
The purpose of this Amendment 00004 is to provide update responses to questions submitted, and revise attachments 1. See attached amendment 00004 documents for additional details.
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Update #4 ·
The purpose of this Amendment 00003 is to provide responses to remaining questions submitted, revise the solicitation, and revise attachments 1. See attached amendment 00003 documents for additional details.
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Update #3 ·
The purpose of this Amendment 00002 is to provide responses to questions submitted, revise the solicitation, and revise attachments 1, 2, and 3. See attached documents for additional details.
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Update #2 ·
The purpose of this Amendment 00001 is to extend the proposal due date from February 12, 2024, to March 11, 2024, at 1:00 P.M. (EST). See attached amendment 00001 70FA6024R00000002.
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Update #1 ·
The NFIP Direct Contractor shall provide all necessary support for the issuance and administration of flood insurance policies on behalf of the National Flood Insurance Program (NFIP). Contractor staff must be well-versed on FEMA survival programs to facilitate seamless services to disaster survivors. The Contractor shall provide all necessary management, operation, maintenance, and quality assurance for flood insurance policy administration. The NFIP Direct Contractor will be responsible for processing at least 550,000 of the 5,100,000 active flood insurance policies, Nationwide. For addtional information, please see attached documentation.
Files
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Notice history
| Notice | Type | Posted |
|---|---|---|
| National Flood Insurance Program (NFIP) - Direct | Award Notice | |
| This notice | Solicitation | |
| National Flood Insurance Program – Direct | Pre-Solicitation |
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