Mobile & Data Services for the U. S. Embassy Panama
Closed Solicitation Posted
- Solicitation number
- 19PM0726Q0012
- Agency
-
Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517112 Wireless Telecommunications Carriers (except Satellite)
- Place of performance
- Panama Panama Panama
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State seeks mobile and data services for the U.S. Embassy Panama, including voice, text, and unlimited data for smartphones, tablets, and basic phones for official domestic and international use, with quotations due October 13, 2026 at 3:00 p.m.
Place of performance is Panama City, Panama. The contract structure consists of a one-year base year plus two one-year option periods. The Government estimates a minimum order of $1,000.00 and maximum of $500,000.00 per period of performance. Current Government equipment includes approximately 40 voice-only devices and 470 voice-and-data devices (smartphones, tablets, and Mi-Fi/hotspot devices). The contractor must activate new lines within 48 hours and migrate approximately 510 existing phone lines without service disruption.
Required services include nationwide 4G/LTE and 5G coverage where commercially available; two service plans (Basic Plan with pay-per-use pricing and Unlimited Smart Phones & Tablets Plan with flat monthly rates); local, national, and international calling; SMS messaging; international roaming; voicemail; caller ID masking; Wi-Fi calling; unrestricted mobile hotspot and tethering; detailed billing in CSV/Excel format; 24/7 customer support in English and Spanish; dedicated account management; SIM/eSIM activation and provisioning; and temporary device rentals (up to 50 devices monthly). The incumbent contractor operates under contract 19PM0724D0002; the new contract must commence no later than December 4, 2026.
Offerors must submit SF-1449, pricing (Section 1), Representations and Certifications (Section 5), completed IRS Form W-14, SAM registration proof, and C-SCRM Questionnaire and/or State Department Secure Software Development Attestation Form. U.S.-based prime contractors may partner with licensed Panamanian telecommunications carriers as subcontractors. Multi-carrier solutions, consolidated billing, and disaster recovery plans are permissible. Award will be made to the most qualified, responsible offeror representing best value using trade-off evaluation methodology. Amendment 1 (effective October 6, 2026) incorporated Questions and Answers as an official attachment; acknowledgment of the amendment is required by the proposal deadline.
Notice text
3 versions
Update #3 · Latest ·
This is the pre-solicitation notice only. Please refer to primary solicitation for all details related to this contract opportunity.
The U.S. Embassy in Panama requires mobile and data services, including voice and text for basic phones and unlimited data service for Smart Phones and Tablets, for official domestic and international use.
The anticipated performance is for a base year, with two one-year option periods, if exercised by the Government.
The U.S. Government intends to award a contract to the most qualified, responsible offeror representing best value using trade-off evaluation methodology.
The Embassy intends to conduct a pre-quotation conference, and all prospective quoters are invited to attend. Prospective offerors should contact Aranza Gutierrez at (507) 317-5309, or by email to PNMPROCREQ@state.gov for additional information or to arrange access to the virtual meeting.
Quotations are due by 3:00p.m. on Tuesday, October 13th, 2026. No quotations will be accepted after this time. Quotations must be in English and incomplete quotations will not be accepted.
Your quotation must be submitted electronically to PNMPROCREQ@state.gov . It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.
In order for a quotation to be considered, you must also complete and submit the following:
1. SF-1449
2. Section 1, Pricing
3. Section 5, Representations and Certifications
4. Additional information as required in Section 3
5. The Offeror shall submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11.
6. Proof of SAM Registration.
7. CYBERSECURITY SUPPLY CHAIN RISK MANAGEMENT (C-SCRM) C-SCRM Questionnaire and/or State Department Secure Software Development Attestation Form
Direct any questions regarding this solicitation in writing to Alex Phannestiel, Contracting Officer. Questions must be written in English and may be emailed to PNMPROCREQ@state.gov or sent to fax number (507) 317-5141 no later than COB Wednesday, September 23, 2026.
Notwithstanding FAR 4.203-1(b)(5)(ii), the Contracting Officer has determined that it is in the best interest of the U.S. Government that offerors be registered in the SAM (System for Award Management) database at https://www.sam.gov at the time of submitting a proposal.
Update #2 ·
The U.S. Embassy in Panama requires mobile and data services, including voice and text for basic phones and unlimited data service for Smart Phones and Tablets, for official domestic and international use.
The anticipated performance is for a base year, with two one-year option periods, if exercised by the Government.
The U.S. Government intends to award a contract to the most qualified, responsible offeror representing best value using trade-off evaluation methodology.
The Embassy intends to conduct a pre-quotation conference, and all prospective quoters are invited to attend. Prospective offerors should contact Aranza Gutierrez at (507) 317-5309, or by email to PNMPROCREQ@state.gov for additional information or to arrange access to the virtual meeting.
Quotations are due by 3:00p.m. on Tuesday, October 13th, 2026. No quotations will be accepted after this time. Quotations must be in English and incomplete quotations will not be accepted.
Your quotation must be submitted electronically to PNMPROCREQ@state.gov . It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.
In order for a quotation to be considered, you must also complete and submit the following:
1. SF-1449
2. Section 1, Pricing
3. Section 5, Representations and Certifications
4. Additional information as required in Section 3
5. The Offeror shall submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11.
6. Proof of SAM Registration.
7. CYBERSECURITY SUPPLY CHAIN RISK MANAGEMENT (C-SCRM) C-SCRM Questionnaire and/or State Department Secure Software Development Attestation Form
Direct any questions regarding this solicitation in writing to Alex Phannestiel, Contracting Officer. Questions must be written in English and may be emailed to PNMPROCREQ@state.gov or sent to fax number (507) 317-5141 no later than COB Wednesday, September 23, 2026.
Notwithstanding FAR 4.203-1(b)(5)(ii), the Contracting Officer has determined that it is in the best interest of the U.S. Government that offerors be registered in the SAM (System for Award Management) database at https://www.sam.gov at the time of submitting a proposal.
Update #1 ·
The U.S. Embassy in Panama requires mobile and data services, including voice and text for basic phones and unlimited data service for Smart Phones and Tablets, for official domestic and international use.
The anticipated performance is for a base year, with two one-year option periods, if exercised by the Government.
The U.S. Government intends to award a contract to the most qualified, responsible offeror representing best value using trade-off evaluation methodology.
The Embassy intends to conduct a pre-quotation conference, and all prospective quoters are invited to attend. Prospective offerors should contact Aranza Gutierrez at (507) 317-5309, or by email to PNMPROCREQ@state.gov for additional information or to arrange access to the virtual meeting.
Quotations are due by 3:00p.m. on Tuesday, October 13th, 2026. No quotations will be accepted after this time. Quotations must be in English and incomplete quotations will not be accepted.
Your quotation must be submitted electronically to PNMPROCREQ@state.gov . It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.
In order for a quotation to be considered, you must also complete and submit the following:
1. SF-1449
2. Section 1, Pricing
3. Section 5, Representations and Certifications
4. Additional information as required in Section 3
5. The Offeror shall submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11.
6. Proof of SAM Registration.
7. CYBERSECURITY SUPPLY CHAIN RISK MANAGEMENT (C-SCRM) C-SCRM Questionnaire and/or State Department Secure Software Development Attestation Form
Direct any questions regarding this solicitation in writing to Alex Phannestiel, Contracting Officer. Questions must be written in English and may be emailed to PNMPROCREQ@state.gov or sent to fax number (507) 317-5141 no later than COB Monday, September 21, 2026.
Notwithstanding FAR 4.203-1(b)(5)(ii), the Contracting Officer has determined that it is in the best interest of the U.S. Government that offerors be registered in the SAM (System for Award Management) database at https://www.sam.gov at the time of submitting a proposal.
Files
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| Mobile and Data Services for the U. S. Embassy Panama | Pre-Solicitation |
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