Microsoft Unified Support Services

Closed Solicitation Posted

Solicitation number
N0018926QL140
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Norfolk, contracting on behalf of the Naval Oceanographic Office (NAVOCEANO), seeks Microsoft Unified Support Services on a limited source basis restricted to Microsoft Corporation and its authorized resellers, with proposals due June 24, 2026.

Place of performance is Stennis Space Center, Mississippi, with remote service delivery. The requirement encompasses comprehensive Microsoft Unified Enterprise support including tiered and critical escalation support, as well as Power BI modeling and data architecture support, delivered by fully qualified Microsoft Subject Matter Experts. The contractor must provide all personnel, equipment, transportation, tools, and materials necessary for the engagement.

The contract will be firm-fixed-price with one 12-month performance period running September 29, 2026, through September 28, 2027. NAICS code is 541511, Custom Computer Programming Services, with a small business size standard of $34.0 million.

Security and qualification requirements include proof of current SECRET-level facilities clearance from the Defense Counterintelligence and Security Agency (DCSA), DOD 8140 Cyber Security Workforce qualifications (Specialty Area 451—System Administration) for all personnel, DOD OPSEC training, and Level I Antiterrorism Awareness Training. All contractor personnel must hold SECRET security clearance, wear identification badges, and obtain Common Access Cards. Work must comply with DOD and Navy security protocols, Privacy Act requirements, and Controlled Unclassified Information (CUI) handling.

Award will be made based on price reasonableness and past performance review. Quoters must submit verification of Microsoft reseller authorization and the FAR and DFARS certifications required.

The solicitation was amended June 10, 2026, to change from sole source to limited source eligibility.

Notice text

3 versions

Update #3 · Latest ·

NOTE: The solicitation is being amended to change from a sole source solicitation to a limited source solicitation to authroized resellers of Microsoft Corporation. Please find the updated solicitation attached. 

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit on behalf of the Naval Oceanographic Office (NAVOCEANO) on a limited source basis to auhorized resellers of Microsoft Corporation (CAGE: 60128) in accordance with FAR 12.102(a). The instant requirement is for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”. The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:

  • 29 September 2026 through 28 September 2027

NOTE: The solicitation has been amended to extend the closing date to 29 May 2026 at 11:00am EDT.  All other terms and conditions remain unchanged.

Update #2 ·

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit – on behalf of the Naval Oceanographic Office (NAVOCEANO) – Microsoft Corporation (CAGE: 60128) on a sole source basis in accordance with FAR 12.102(a). The instant requirement is 
for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”. The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:

  • 29 September 2026 through 28 September 2027

NOTE: The solicitation has been amended to extend the closing date to 29 May 2026 at 11:00am EDT.  All other terms and conditions remain unchanged.

Update #1 ·

The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk Contracting Department, Fleet Directorate intends to solicit – on behalf of the Naval Oceanographic Office (NAVOCEANO) – Microsoft Corporation (CAGE: 60128) on a sole source basis in accordance with FAR 12.102(a). The instant requirement is 
for Microsoft Unified Support Services at the Naval Oceanographic Office (NAVOCEANO). As part of the instant requirement, the contractor shall provide all personnel, equipment, transportation, tools and materials necessary to provide comprehensive Microsoft Unified Enterprise support including Tiered, Critical Escalation Support as well as Power BI Modeling and Data Architecture Support by “fully qualified Microsoft Subject Matter Experts”. The resultant contract will be issued on a firm-fixed-price (FFP) basis and contain one (1) 12-month performance period:

  • 29 September 2026 through 28 September 2027

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