Microsoft Unified Support Services
Closed Pre-Solicitation Posted
- Solicitation number
- 70Z07924ZISD20089
- Agency
-
Coast Guard
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Place of performance
- Alexandria, Virginia 22315, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The United States Coast Guard (USCG) is conducting market research to identify available sources and their capabilities to provide Microsoft Unified Support Services, including support for on-premises systems, Microsoft 365, and Azure tenants. The work must be performed on-site as necessary in both unclassified and classified environments, with a focus on maintaining operational efforts and enhancing engineering tasks. Respondents must have, at a minimum, a Secret facility clearance and a Microsoft Services Agreement. Responses to the RFI questionnaire, which requests information on the respondent's past experience, capabilities, and ability to meet the draft Performance Work Statement objectives, are due by June 20, 2024 and should be submitted electronically.
This is an existing requirement, with Microsoft as the incumbent under Contract Number 70Z07923FUCPL0005 valued at $3,243,967.00. The period of performance is a 6-month base with two 12-month option years. The procurement is not set-aside for any specific business type. The North American Industry Classification System (NAICS) code is 541519 - Other Computer Related Services, and the Product Service Code (PSC) is DD01-P - IT And Telecom - Service Delivery Support Services: ITSM, Operations Center, Project/PM (Labor).
Notice text
2 versions
Update #2 · Latest ·
UPDATE 06/17/2024 : The Government is issuing Responses to questions with respect to this RFI.
This is a Request for Information (RFI) and Sources Sought for Microsoft Unified Support Services for enterprise applications and information systems maintained by the USCG C5ISC with the goal of enhancing its capabilities. The work must be performed on site as necessary in both unclassified and classified environments. The focus of this work is to maintain operational efforts of each product line and service line while striving to enhance engineering tasks. Support services will include on-premises systems (government), Microsoft365 and Azure tenants (commercial).
In addition to responding to the Questionnaire and RFI, Respondents must have, at a minimum, Secret facility clearance.
Update #1 ·
This is a Request for Information (RFI) and Sources Sought for Microsoft Unified Support Services for enterprise applications and information systems maintained by the USCG C5ISC with the goal of enhancing its capabilities. The work must be performed on site as necessary in both unclassified and classified environments. The focus of this work is to maintain operational efforts of each product line and service line while striving to enhance engineering tasks. Support services will include on-premises systems (government), Microsoft365 and Azure tenants (commercial).
In addition to responding to the Questionnaire and RFI, Respondents must have, at a minimum, Secret facility clearance.
Files
| File | Type | Posted |
|---|---|---|
| RFI QA.pdf | ||
| Microsoft Unified Support Services Questionnaire 06132024.docx | DOCX document | |
| RFI Microsoft Unified Support Services 06132024.docx | DOCX document | |
| DRAFT Performance Work Statement.docx | DOCX document |
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