Microsoft 365 GCC Migration, Implementation, Configuration, Training and Support Services

The Department of State US Embassy Bangkok seeks Microsoft 365 Government Community Cloud migration, implementation, configuration, training, and support services, with quotations due September 8 at 3:00 PM Bangkok time and questions due September 2. Compliance with the C-SCRM Questionnaire functions as a go/no-go evaluation criterion.

Place of performance is Thailand, with local support resources required in Bangkok. The procurement migrates approximately 460 Microsoft 365 users from Windows Server 2016 with Exchange 2016 (966.75 GB total mailbox data: 372 user mailboxes, 186 groups, 2 resource mailboxes, 195 contacts, and 27 shared mailboxes) to Microsoft 365 GCC High on a Defense Health Agency tenant. Scope includes Microsoft Entra Connect deployment, migration of public folders (363 MB) and SMTP printer connectors, and configuration of 150 corporate-owned iPhones currently managed through AirWatch with DISA STIG policies and Apple Business Manager. The contractor must demonstrate documented experience implementing Microsoft 365 GCC environments, migrating Exchange Server systems, and implementing Intune and Entra ID solutions. Personnel requiring GCC High administrative access must be U.S. citizens holding Top Secret-level security clearances. All contractor staff must possess appropriate Microsoft certifications. Security requirements mandate NIST 800-53, Risk Management Framework, and DISA DODI 8500.01 compliance. Performance operates under a hybrid model with remote vendor delivery while Government staff work onsite. Implementation and all migration activities conclude within twelve months of award. The contractor must provide training to 9 administrator and end-user participants and 24x7 remote technical support for twelve months. The Government procures its own licensing and excludes subscription costs from the contract price. Award goes to the lowest-priced, acceptable, responsible offeror using FAR 13 comparative evaluation procedures, weighing technical capability, contractor qualifications, and price, unless discussions are warranted. NAICS 561990, PSC DJ10. Offerors must be registered in SAM and submit SF-1449, Section 1 pricing, a strategic implementation plan, and a completed C-SCRM Questionnaire.