Medtronic O-Arm Maintenance

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 23 has issued a Special Notice for a sole source firm fixed price contract for Medtronic O-Arm Maintenance Services at the Omaha VA Health Care System. The contract will be awarded directly to Medtronic Inc., the proprietary developer and sole service provider for the Medtronic O-arm O2 Surgical Imaging System. This procurement is being conducted under the authority of 41 U.S.C. 3304(a)(1), which allows for direct awards in specific circumstances. The contract is classified under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a Product Service Code (PSC) of J065. The opportunity specifically relates to maintenance services for a surgical imaging system located at the Omaha VA Medical Center.

The purpose of this Special Notice is to procure comprehensive maintenance services for the Medtronic O-ARM O2 surgical imaging system, with a contract period of one year starting August 18, 2025, and four potential one-year option periods. Contractors interested in submitting capability statements must do so by April 14, 2025, at 10:00 am Central Time, addressed to contract specialist James Miller. The maintenance services will include corrective and planned maintenance, software coverage, and ensuring FDA certification of the equipment. Key service requirements include responding to service calls within 2 hours, performing scheduled preventive maintenance, providing replacement parts at no additional cost, and maintaining the system according to manufacturer specifications. While this is not a competitive solicitation, Medtronic Inc. is the only eligible contractor due to their proprietary rights and status as the original equipment manufacturer. Normal service hours are 7:00 AM to 4:00 PM CST, Monday through Friday, with provisions for after-hours service if needed.