Maintenance Service Contract for Illumina MiSeq and NextSeq
Closed Solicitation Posted
- Solicitation number
- 75N91019Q00037
- Agency
-
National Institutes of Health
Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 75N91019P00319 Federal contract award
- Awardee
- Illumina, Inc.
- NAICS code
- 811219 Other Electronic and Precision Equipment Repair and Maintenance
- PSC
- Not on record
Notice details come from SAM.gov. Updated .
Notice text
2 versions
Update #2 · Latest ·
BASIS FOR AWARD:
Selection of an offeror for award will be based on an evaluation of proposals against four factors. The factors, in order of importance are: Technical Capabilities, Personnel Requirements and Organizational Experience, Past Performance and Price. All evaluation factors other than cost or price, when combined, are significantly more important than cost or price. However, cost/price may become a critical factor in source selection in the event that two or more offerors are determined to be essentially equal following the evaluation of all factors other than cost/price. The process described in FAR 15.101-1 may be employed, which permits the Government to make tradeoffs among cost or price and non-cost factors to consider award to other than the lowest price offer or other than the highest technically rated factor. The Government intends to make an award to the offeror whose proposals provide the best overall value to the Government.
The evaluation will be based on the demonstrated capabilities of the prospective Contractors in relation to the needs set forth in the Combined Synopsis/Solicitation. The merits of each proposal will be evaluated carefully. Each proposal must document the feasibility of successful implementation of the requirements of the Combined Synopsis/Solicitation. Offerors must submit information sufficient to evaluate their proposals based on the detailed factors listed below.
The Evaluation Process:
The Government will award a contract resulting from this quotation to the responsible Contractor whose quote conforming to the quotation will be the most advantageous to the Government, price and other factors considered. The following evaluation factors shall be used to evaluate the prospective contractors and are listed in order of importance.
1. Technical Capabilities (60)
2. Personnel Requirements and Organizational Experience (40)
3. Past Performance
4. Price
TECHNICAL EVALUATION CRITERIA:
1. Technical Capabilities: (60 points):
· The Offeror will be evaluated by the quality and reasonableness of the proposed technical plan as evidence of understanding of the scope, purpose, and complexity of the requirements as described in the Statement of Work (SOW). The plan must be in enough detail that someone with a rudimentary knowledge of the subject would be able to understand the offeror's ability to perform the work. The proposed technical plan shall demonstrate the following:
o Must show evidence that previous preventive maintenance and repair work performed for at least two (2) past clients with MiSeq and NextSeq 500 systems meets the standards of the Government-owned systems.
o Must show ability to update/upgrade MiSeq and NextSeq software systems to the most recent production versions, including any associated software sub-modules/packages.
o Must show ability to draw on a comprehensive knowledge of new MiSeq and NextSeq hardware and software versions and an in-depth working knowledge of all genomic library preparation workflow parameters to provide customer solutions.
o Ability to provide remote email and telephone technical expertise available 18x5 to assist with troubleshooting MiSeq and NextSeq systems.
o Capability to replace all sequencing machine hardware as part of a hardware upgrade or a required repair, including re-installation of all systems.
2. Personnel Requirements and Organizational Experience: (40 Points):
· The Offeror will be evaluated by the appropriateness and adequacy of the proposed project personnel and organization experience as it relates to the completion of the requirements in the Statement of Work. The proposed staffing plan must include the responsibilities and level of effort for all personnel who will be assigned to the contract. Staff as well as their detailed qualifications must be described. The key personnel assigned to this contract shall include a primary field service engineer and at least one backup engineer with at least the same expertise. The Contractor shall provide a copy of the factory training certificate for key personnel that will be performing the work stated in the SOW. Contractor shall also include the following in the quote/proposal:
o Demonstrate knowledge and expertise on servicing and troubleshooting the MiSeq and NextSeq 500 sequencing machines, associated computer hardware, and library preparation workflow parameters.
o Demonstrate certification by Illumina for end-to-end system maintenance and repair of these systems (including both hardware and software).
o Demonstrate the ability to have remote (18x5) telephone or on-site response capabilities within 2 business days (depending on the nature of the issue) following initial call by customer.
o Demonstrate the ability to provide replacement consumables (sequencing kits) due to hardware failure.
Past Performance (Evaluated but not scored)
Offerors shall submit the following information as part of their response:
- A list of three (3) contracts providing services for MiSeq and NextSeq 500 systems currently in process that are similar in nature to the solicitation. Contracts listed may include those entered into by the Federal Government, agencies of state and local governments and commercial concerns.
Include the following information for each contract or subcontract:
1. Name of Contracting Organization
2. Contract Number (for subcontracts, provide the prime contract number and the subcontract number)
3. Contract Type
4. Total Contract Value
5. Description of Requirement
6. Contracting Officer's Name and Telephone Number
7. Program Manager's Name and Telephone Number
o The quoter/offeror must provide specific information on Emergency Service calls for MiSeq and NextSeq 500 systems encountered on the identified contracts and the quoter's/offeror's corrective actions.
Each quoter/offeror may be evaluated on their performance under existing and prior contracts for similar products or services. The Government is not required to contact all references provided by the quoter/offeror. Also, references other than those identified by the quoter/offeror may be contacted by the Government to obtain additional information that will be used in the evaluation of the quoter/offeror's organizational experience.
The Government may evaluate the offeror's past performance on organizational experience based on information obtained from references provided by the offeror, other relevant past performance on organizational experience information obtained from other sources known to the Government, and any information supplied by the offeror concerning problems encountered on the identified contracts and corrective action taken.
The Government will assess the relative risks associated with each offeror. Performance risks are those associated with an offeror's likelihood of success in performing the acquisition requirements as indicated by that offeror's record of past performance.
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Update #1 ·
Contracting Office Address
Department of Health and Human Services, National Institutes of Health, National Cancer Institute, Office of Acquisitions, 9609 Medical Center Drive, Room 1E136, Bethesda, MD 20892, UNITED STATES.
Non-USPS mail such as Fedex, UPS and other private carriers please use Rockville, MD 20850.
The National Cancer Institute (NCI), Center for Cancer Research (CCR), Laboratory of Biochemistry and Molecular Biology (LBMB) will like to procure a maintenance agreement for the Government-Owned Illumina MiSeq and NextSeq.
This is a combined synopsis/solicitation for commercial items, prepared in accordance with format in FAR 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation and a separate written solicitation will not be issued. This solicitation: No. 75N91019Q00037 includes all applicable provisions and clauses in effect through FAR FAC 2019-01 (December 2018) simplified procedures for commercial items.
The North American Industry Classification System code is 811219 and the business size standard is $20.5 million.
Only one award will be made as a result of this solicitation. This will be awarded as a firm fixed price type contract with a 12 month base period and four 12 month option periods.
BACKGROUND
The Laboratory of Biochemistry and Molecular Biology (LBMB) carries out basic research into the mechanisms underlying cell growth, division, differentiation and homeostasis with a focus on the biology of chromosomes and the cell nucleus. LBMB fosters an interdisciplinary approach in which the methods of biophysics, biochemistry, genetics and cell biology are used in an interactive and collaborative research environment to solve problems of fundamental importance to cancer research. As part of this research, Next Generation Sequencing (high throughput genome-wide sequencing) is routinely performed to investigate questions relating to epigenetic regulation of the genome. The MiSeq and NextSeq machines are manufactured by Illumina and are used to obtain sequencing data for in depth genome-wide analyses.
OBJECTIVE
The purpose of this acquisition is to acquire a full coverage maintenance service contract covering an Illumina NextSeq500 and a MiSeq instrument. The instruments are specialized equipment used to perform whole genome high throughput sequencing and are essential for the daily research activities at the Laboratory of Biochemistry and Molecular Biology. The service will ensure that the MiSeq and NextSeq machines will remain operational, repaired as needed, and receive all necessary software and hardware upgrades. This acquisition will include free replacement consumables in the event of hardware failures and technical support by phone available 8am - 5pm, Eastern Standard Time, Monday through Friday.
SCOPE
The Contractor shall provide full coverage for all labor, material, travel and equipment necessary to maintain and provide preventive maintenance for the Government-owned high throughput sequencing MiSeq (serial number M00299) and NextSeq (serial number NB501557) machines.
All maintenance service shall be performed on-site in accordance with the manufacturer's standard commercial maintenance practices. Coverage includes free reagent replacement upon hardware failure, one preventive maintenance visit, remote email and phone technical support 8am - 5pm, Eastern Standard Time, Monday through Friday, two business day on-site support, software and hardware updates and on-site application support.
CONTRACT REQUIREMENTS/ AND PERSONNEL QUALIFICATIONS
The Contractor shall perform the following tasks:
Preventative Maintenance Inspections
The Contractor shall perform one (1) preventive maintenance inspection (PMI) during the contract period. Technically qualified factory-trained personnel shall perform the service. The service shall consist of a thorough cleaning, calibration, adjusting, inspection, and testing of all equipment in accordance with the manufacturer's latest established service procedures. All equipment shall be operationally tested at the end of the preventive maintenance inspection to assure optimum and efficient performance.
Replacement Parts
The Contractor shall furnish all required replacement parts at no additional cost to the Government. The parts shall be new or re-manufactured to original equipment specifications. Hardware updates will be provided.
Software Updates/Service
The Contractor shall provide software service and updates in accordance with the manufacturer's latest established service procedures, to include email and telephone access to technical support for use of program software and troubleshooting of the sequencing runs (18x5), at no additional cost to the Government. The Contractor shall receive advance approval for the installation of all software updates and revisions from the Government. Defective software shall be replaced at no additional cost to the Government.
Personnel Requirements
Technically qualified factory-trained personnel shall perform service to the MiSeq and NextSeq machines as covered by this contract. All primary service personnel shall have at least one backup support person with at least the same level of expertise on the equipment as covered by this contract.
TYPE OF ORDER
This is a severable Firm Fixed Price purchase order.
The services acquired under this contract are severable services. Funds are only available for use for the contract line item (CLIN) to which they are obligated. Unused funds from one CLIN may not rollover for use in other periods.
PERIOD OF PERFORMANCE
The base period of performance shall be for twelve (12) months with four (4) 12-month option periods:
Base Period: May 13, 2019 - May 12, 2020
Option Period One: May 13, 2020 - May 12, 2021
Option Period Two: May 13, 2021 - May 12, 2022
Option Period Three: May 13, 2022 - May 12, 2023
Option Period Four: May 13, 2023 - May 12, 2024
PLACE OF PERFORMANCE
Onsite services shall be performed at the following location:
NIH, NCI
37 Convent Drive
Bldg 37, Room 6056B
Bethesda, MD 20892
REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE
• The Contractor shall perform at least one (1) annual planned preventive maintenance
inspection (PMI) during the contract period.
• All equipment shall be operationally tested through at least one (1) complete operating cycle
at the end of the preventive maintenance inspection to assure optimum and efficient
performance.
PAYMENT
Payment shall be made after delivery and acceptance from the NCI Technical Point of Contact (TPC.) Payment authorization requires submission and approval of invoice to the NCI TPC and NIH Commercial Accounts.
QUESTIONS ARE DUE: April 9, 2019 at 5:00pm EST
PROVISIONS AND CLAUSES
The following FAR provisions and clauses apply to this acquisition:
52.212-1 Instructions to Offerors Commercial Items (OCT 2018);
52.212-2 Evaluation Commercial Items (OCT 2014);
52.217-8 Option to Extend Services (Nov 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.
(End of Clause)
52.217-9, Option to Extend the Term of the Contract (Mar 2000)
(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.
(End of Clause)
FAR clause 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS- (OCT 2018) WITH DUNS NUMBER ADDENDUM {52.204-6 (January 2017)};
FAR Clause 52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (OCT 2018);
FAR Clause 52.212-5: CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS-COMMERCIAL ITEMS (JAN 2019). The following FAR clauses cited in paragraph (b) of the clause at FAR 52.212-5 are also applicable to this acquisition;
FAR Clause 52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018)
FAR Clause 52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015)
FAR Clause 52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014)
FAR Clause 52.219-28 Post Award Small Business Program Representation (Jul 2013)
FAR Clause 52.222-3 Convict Labor (June 2003)
FAR Clause 52.222-21 Prohibition of Segregated Facilities (Apr 2015)
FAR Clause 52.222-26 Equal Opportunity (Sept 2016)
FAR Clause 52.222-35, Equal Opportunity for Veterans (Oct 2015)
FAR Clause 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014)
FAR Clause 52.222-37, Employment Reports on Veterans (Feb 2016)
FAR Clause 52.222-50, Combating Trafficking in Persons (Mar 2015)
FAR Clause 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011)
FAR Clause 52.225-13 Restrictions on Certain Foreign Purchases (June 2008)
FAR Clause 52.232-33 Payment by Electronic Funds Transfer-System for Awards Management (SAM) (Oct 2018)
Full text copies of the representations and certifications for other cited provisions and clauses may be obtained on line at the NCI website at http://ncioa.cancer.gov/oa-internet/
OFFERORS: Offers must be submitted with a completed 52.212-3 Offeror Representations and Certifications-Commercial Items-with DUNS Number Addendum, signed by an authorized representative of the offeror OR provide a copy of the valid SAM registration through www.sam.gov.
Quotations must be received in the NCI-OA contracting office by 5:00 p.m. EST on April 12, 2019. Please refer to solicitation number 75N91019Q00037 on all correspondence. Faxed quotations will NOT be accepted. Quotations may be submitted via email to Kimesha Leake, Contracting Officer at Kimesha.leake@nih.gov . No collect calls will be accepted. In order to receive an award, Contractors must be registered and have valid certification in the System for Award Management through sam.gov.
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