Maintenance and Support of Nortel Telephone Switch
Closed Solicitation Posted
- Solicitation number
- N6817125Q8005
- Agency
-
Naval Supply Systems Command
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Place of performance
- Chania Kríti 09266 Greece
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Navy Naval Supply Systems Command is seeking a contractor to provide maintenance and support for Nortel Telephone Switch systems at Naval Support Activity Souda Bay in Greece. The solicitation requires 24x7x365 technical assistance, emergency repair support, and component replacement for the US Navy's installed SL-100 Multi-function Switch and associated equipment. Key contract requirements include providing unlimited remote maintenance and diagnostics support, system restoration services, and critical patch administration, with emergency response mandated within 1 hour and replacement parts to be shipped within 24 hours. The evaluation will likely focus on the contractor's ability to meet performance metrics outlined in the Quality Assurance Surveillance Plan (QASP), which includes deliverable timeliness, invoice accuracy, and compliance with trafficking in persons regulations. Important dates include the February 18, 2025 deadline for questions and the February 27, 2025 deadline for quote submissions, with contractors required to hold pricing firm for 30 days.
The contract is designated as a total small business set-aside under NAICS category 811210 for Electronic and Precision Equipment Repair and Maintenance, with a size standard of $34 million. Cornerstone Communications is identified as the incumbent contractor, with the current switches maintaining a 99% uptime over the past 6 years. The period of performance includes a base year from April 1, 2025 to March 31, 2026, with three potential one-year option periods and a possible 6-month extension through September 30, 2029. The place of performance is Chania, Greece, specifically at Naval Support Activity Souda Bay, with support required for two Nortel switches and an extensive inventory of spare circuit packs and components. While specific award value is not explicitly stated, the contract covers comprehensive technical support and maintenance of critical telecommunications infrastructure for the US Navy's operations in the region.
Notice text
2 versions
Update #2 · Latest ·
Support for routine and emergency remote technical assistance and repair and return of components for US Navy installed Nortel Telephone Switch (SL-100 Multi-function Switch) and associated equipment installed at Naval Support Activity (NSA) Souda Bay, Greece at Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) Detachment Souda Bay. See Solicitation document attached for more details.
DEADLINE FOR QUESTIONS 18th FEBRUARY 2025, 17.00 EST
PLEASE SEE AMENDMENT 01 Q&A
Update #1 ·
Support for routine and emergency remote technical assistance and repair and return of components for US Navy installed Nortel Telephone Switch (SL-100 Multi-function Switch) and associated equipment installed at Naval Support Activity (NSA) Souda Bay, Greece at Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) Detachment Souda Bay. See Solicitation document attached for more details.
DEADLINE FOR QUESTIONS 18th FEBRUARY 2025, 17.00 EST
Files
| File | Type | Posted |
|---|---|---|
| Amendment 01 Q and A.pdf | ||
| 4.02 N6817125Q8005 ETA Solicitation.pdf | ||
| QUALITY ASSURANCE SURVEILLANCE PLAN (QASP).pdf |
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