Maintenance and support for Goddard-owned Oxford Instruments equipment in Code 553

The National Aeronautics and Space Administration Shared Services Center (NASA/NSSC) has issued a Special Notice for a sole source contract to obtain maintenance and support for Goddard-owned Oxford Instruments equipment located in Code 553. The procurement specifically targets two PlasmaPro 100 processing systems: an Estrelas (Serial Number 220276) and a Cobra (Serial Number 220278) located at NASA Goddard Space Flight Center in Greenbelt, Maryland. NASA intends to award the contract directly to Oxford Instruments America, Inc. based on the company's unique capabilities and proprietary technical requirements. The contract is classified under NAICS Category 811210 for Electronic and Precision Equipment Repair and Maintenance. The procurement will be managed by NASA/NSSC and is structured as a sole source requirement under FAR 13.106-1(b)(1)(i).

Interested contractors are invited to submit their capabilities and qualifications in writing to Tessa Martinez (Tessa.m.martinez@nasa.gov) by 9:00 a.m. Central Standard Time on April 7, 2025. The government will evaluate submitted capabilities to determine whether to conduct the procurement on a competitive basis, with the final decision remaining at their discretion. The support packages include comprehensive maintenance services such as annual preventive maintenance, technical support, remote support, and parts replacement through February 1, 2026. Key service requirements include telephone support, call center access, on-site field service engineer visits within five business days for system failures, and 24-hour technical help desk response. Oral communications are not acceptable, and NASA Clause 1852.215-84 regarding the Ombudsman is applicable to this acquisition. While no specific set-aside is designated, contractors must demonstrate technical competence in maintaining highly specialized scientific instruments.