Maintenance and Repair Service for Philips Medical Imaging Equipment

The Department of Veterans Affairs Veterans Integrated Service Network 16 announced a sole-source intent to award an IDIQ contract to PHILIPS NORTH AMERICA LLC for maintenance and repair services for Philips medical imaging equipment, with a response deadline of May 18, 2026 at 12:00 PM Central Time.

The VA justifies the non-competitive award under FAR 13.106-1(b)(1)(i), stating that Philips is the sole U.S. provider and developer of the specialized imaging equipment requiring service. The G.V. (Sonny) Montgomery VA Medical Center in Jackson, Mississippi requires comprehensive full-service maintenance and repair for multiple Philips modalities including digital radiography systems, CT, MRI, mobile X-ray units, and associated IntelliSpace Cardiovascular and IntelliBridge software systems. The contract period runs from October 1, 2026 through September 30, 2031, comprising a base year and four option years.

Service requirements include 24-hour vendor support, OEM-trained and certified technicians, 95 percent minimum equipment uptime, one-business-day service response times, preventive and corrective maintenance, software upgrades, and exclusive use of OEM parts. The contractor must comply with VA cybersecurity requirements and federal records management regulations, provide detailed service documentation within 48 hours of service events, and deliver annual compliance reports. Interested parties may submit written evidence of capability to compete via email to Caleb Parker at caleb.parker@va.gov by the May 18 deadline. Work is performed at normal business hours (8:00 AM to 4:30 PM, Monday through Friday, excluding federal holidays) unless otherwise approved by the Contracting Officer. The NAICS code is 811210 with a $34 million size standard.