Maintenance and Repair of Patient Lifts and Scales

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking a contractor to provide preventive maintenance and repair services for patient lifting devices and scales at the VA Palo Alto Health Care System under solicitation number 36C26126Q0377. The contractor must furnish all labor, materials, parts, equipment, tools, travel time, and transportation to maintain approximately 670 patient lifting devices and 213 patient scales in safe and fully operational condition in accordance with manufacturer recommendations and Joint Commission standards. Key requirements include a minimum of two years of documented experience providing maintenance and repair services for ceiling-mounted and portable patient lifting devices in VA hospital environments, current OEM training certification for Arjo Maxi Sky 2 and Maxi Sky 600 ceiling-mounted lift systems, and identical experience and training requirements for all technicians including subcontractors. The Government will evaluate proposals based on Technical Approach (including mobilization plan, contingency plans, experience, and training/certifications), Past Performance (maximum three relevant contracts completed within the past three years), and Price. Critical deadlines include March 31, 2026 at 11:00 p.m. Pacific Time for submission of all questions to karen.cooper@va.gov, and April 10, 2026 at 11:00 p.m. Pacific Time for proposal submission to karen.cooper332@va.gov.

This solicitation is designated as a total Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, requiring offerors to be verified as certified SDVOSBs at the time of quote submission and to maintain this certification through award and final payment. No incumbent contractor or previous award information has been identified in the solicitation materials. The contract will be awarded on a Firm-Fixed-Price basis with a NAICS code of 811210 (Electronic and Precision Equipment Repair and Maintenance) and a size standard of $34 million. The period of performance extends from August 1, 2026 to July 31, 2031, consisting of a one-year base period plus four one-year option periods. The patient lifting devices and scales are distributed across seven facilities in the San Francisco Bay Area region, with the largest concentration at the VA Palo Alto Health Care System (425 lift devices and 126 scales), and performance takes place primarily at the VA Palo Alto Health Care System in California.