Learning Management System (LMS) Transition & Support Services

The Department of the Air Force Air Combat Command (ACC) is conducting a Request for Information (RFI) to identify sources capable of providing a comprehensive Learning Management System (LMS) solution to replace its incumbent Canvas platform. The agency seeks vendors who can support a transition addressing significant operational constraints and mission continuity challenges resulting from recent workforce reductions. Key requirements include supporting approximately 3,000 student seats annually with 24/7 operational capability for globally distributed, policy-mandated courses; migrating approximately five years of course content and data from 11,000 existing students; replicating the established Canvas "Catalog" registration workflow; and guaranteeing 100% mission continuity with zero course unavailability during transition. Vendors must provide detailed transition and data migration strategies with honest assessments of required government effort, technical approaches to mission continuity including specific Service Level Agreements, and comprehensive rough orders of magnitude covering annual software licensing, one-time and recurring migration costs, and training and premium support for a base year plus four one-year option periods. The RFI response deadline was March 13, 2026, with amendments issued on March 9 and March 11, 2026, providing clarifications on technical requirements and system integration scope.

This RFI is designated for market research purposes only with no set-aside used, and it does not constitute a commitment to issue a formal Request for Proposal or serve as a prequalification notice. The incumbent platform is Canvas, a commercial Software-as-a-Service solution currently hosting 10-15 mission-critical, policy-mandated courses for a global Intelligence Community audience. No specific award value or budget range has been disclosed in the pre-solicitation materials, though vendors must provide pricing estimates covering annual licensing, migration costs, training, and premium support across multiple option periods. The solution must accommodate an unclassified commercial environment without requiring FedRAMP High or DoD IL4/IL5 authorization, CAC authentication, or external system integrations, with courses being lightweight and globally accessible over NIPRNet. Respondents were required to submit limited responses not exceeding ten pages, including company name, CAGE code, and points of contact, with proprietary information protected from public disclosure under Federal Acquisition Regulation standards.