Landline Telecommunication Services for BEC & BDSC, Baghdad

The Department of State's Regional Procurement Support Office (RPSO) Frankfurt is seeking landline telecommunication services for the US Embassy in Baghdad, Iraq. The solicitation (19GE5025R0016) requires a contractor to provide comprehensive telephone services with Direct-Inward-Dialing capabilities through E1 EURO ISDN PRI circuits at the Baghdad Embassy Compound (BEC) and Baghdad Diplomatic Support Center (BDSC). Vendors must demonstrate robust cybersecurity and supply chain risk management practices, as evidenced by the mandatory C-SCRM Questionnaire. The evaluation will likely focus on past performance, technical capabilities, pricing, and compliance with detailed technical specifications. Potential offerors must submit their proposals by January 31, 2025, at 1500hrs Central European Time, with questions accepted until January 7, 2024.

The solicitation is an unrestricted competition with no specific set-aside designations. The contract encompasses a base year with four optional one-year extensions, with a minimum guaranteed value of $5,000 and a maximum potential value of $2.5 million. The service requirements include maintaining 99.5% uptime for E1 circuits, providing 3,200 DID numbers across BEC and BDSC, and ensuring 24/7 uninterrupted service through fixed fiber or fixed wireless infrastructure interconnected with Iraq's landline network. Contractors must be registered in the System for Award Management (SAM) and prepared to handle international long-distance calls across eight geographic zones. The place of performance is Iraq, specifically the Baghdad Embassy Compound and Baghdad Diplomatic Support Center, with services requiring complex technical routing and redundancy capabilities.