Knowledge Management System and Services (KMSS)

The U.S. Department of Housing and Urban Development (HUD) Office of Policy Development and Research (PD&R) is conducting market research through this Sources Sought Notice to identify contractors capable of delivering website transformation and operations services for its Knowledge Management System and Services (KMSS). The procurement seeks a single contractor to assume operations and maintenance of two existing websites (www.huduser.gov and www.hudexchange.info), modernize them into an integrated system, and support housing and community development research dissemination. Key contract requirements include migrating systems to HUD's cloud infrastructure within 24 months, ensuring 99.9 percent system availability, managing a warehouse capable of storing 186 pallets of publications, processing 2,000 to 3,000 annual content updates, and maintaining compliance with FISMA, FedRAMP, NIST standards, and Section 508 accessibility requirements. The evaluation will assess contractors' commercial solutions, technical experience, capability to meet performance standards, and project management capabilities. Prospective vendors must submit responses limited to ten pages via email to Monica.Brown@hud.gov no later than April 9, 2026, at 2:00 PM Eastern Time, with responses including company information, business size certification, DUNS and CAGE codes, SAM registration confirmation, and detailed capability statements.

This is a market research notice only with no set-aside designation currently applied, though the government may establish a small business set-aside based on responses received. No incumbent contractor is identified in the available documentation. The applicable NAICS code is 541511 (Custom Computer Programming Services) with a small business size standard of $34 million, and no specific contract value or budget range is disclosed in this pre-solicitation phase. The contemplated period of performance consists of one 12-month base period plus four optional 12-month periods, totaling a potential five-year engagement. The contractor must deliver quarterly content (up to 12 Evidence Matters articles, 96 PD&R Edge articles, and 15 case studies annually), establish cloud services within ten days of kickoff, achieve provisional Authority to Operate within 180 days, and complete system redesign deployment within 330 days. Performance deductions ranging from 3 to 50 percent will apply for failure to meet specified requirements, and award decisions may result in a single contract, small business set-aside, or multiple awards following full and open competition.