Sources-Sought-RFI- KMS Services.pdf

Sources Sought Synopsis Sample

APR 2019

This is a SOURCES SOUGHT NOTICE to determine the availability and capability of the open market. The U.S.

Department of Housing and Urban Development (HUD) requires contractors to deliver website transformation and operations for knowledge management services related to housing and community development research and program implementation support.

PD&R uses research and data to identify emerging issues and support policy solutions based on evidence-based research and best practices. This contract will further a culture of knowledge sharing through a modern and agile web system, innovative tools, relevant content, and proven outreach and engagement techniques. The Contractor shall demonstrate command of website technology, content and knowledge management services, and housing and community development industry policy and practice.

HUD seeks rapid performance of the requirements, specifically transition to the successor Contractor and transformation of the knowledge management system.

Specific tasks are provided in the draft Performance Work Statement, Section 5 – Specific Tasks.

The Department of Housing and Urban Development (HUD) is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement for a Knowledge Management System and Services (KMSS). The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

The government will evaluate market information to ascertain potential market capacity to:

1) Provide services consistent in scope and scale with those described in this notice and otherwise anticipated;

2) Secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements;

3) Implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of personnel and risk mitigation;

and

4) Provide services under a performance based service acquisition contract.

Based on the responses to this sources sought notice/market research, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards may be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Background:

The PD&R KMSS contract is for comprehensive systems development and operations for HUD User and HUD

Exchange. The Contractor shall perform tasks and provide deliverables in the following areas:

• Content Development: Develop content (text and accompanying graphics) for publications, outreach, and communication efforts (print and electronic); support PD&R’s information and dissemination efforts; and manage clearinghouse components (warehousing and order fulfillment)

• Information Dissemination: It includes managing information services that support public access to research, providing dissemination services that ensure timely distribution of materials across print and digital channels, and executing communication and marketing efforts that promote PD&R products, initiatives, and outreach objectives.

• Hosting, Operations, and Maintenance: It includes administering and securing PD&R KMSS, performing routine and long-term maintenance, and ensuring continuous digital content updates to keep information accurate, accessible, and user focused. The Contractor shall implement web enhancements, integrate new web technologies, and advance capabilities across PD&R data systems, mapping applications, and mobile data applications. Responsibilities also include updating and optimizing associated databases, supporting systems development, and delivering innovative improvements that strengthen functionality, usability, performance, and security.

• System Transformation: It includes content management system migration, rebuilding web applications, migrating to a government-owned cloud environment, migrating the system to a subdomain of HUD.gov, adopting new information architecture and visual design system, and expanding an existing ATO boundary to include new system components.

• Project Management: It includes developing and maintaining a comprehensive Management Work Plan that outlines workflows, schedules, quality controls, and resource allocation. The Contractor shall also prepare Monthly Progress Reports that provide updates on accomplishments, challenges, performance metrics, and upcoming tasks.

The PD&R KMSS contract shall not be used to perform work of a policy, decision-making, or management nature, which are inherently Governmental functions.

General Description of Work:

The Contractor shall:

• Assume responsibility for operations and maintenance of the existing www.huduser.gov (HUD User) and www.hudexchange.info (HUD Exchange or HUDx) systems,

• Migrate the systems to HUD’s cloud infrastructure,

• Modernize and merge the PD&R systems into a single knowledge management system,

• Adopt an information architecture and design system consistent with www.HUD.gov,

• Migrate the system to a www.HUD.gov subdomain/s,

• Extend the existing HUD User authority to operate (ATO) to cover the PD&R KMSS boundary,

• Operate and maintain the single PD&R KMSS,

• Develop content for publications, outreach, and communications (print and electronic),

• Manage warehousing and order fulfillment, and http://www.huduser.gov/ http://www.hudexchange.info/ http://www.hud.gov/ http://www.hud.gov/

• Expand distribution channels and deepen stakeholder engagement.

The Contractor shall provide all services and deliverables to HUD’s satisfaction, defined by specific performance requirements and objectives.

Contemplated place of performance:

The place of performance shall be at the Contractors facilities.

Contemplated period of performance:

The performance period will be for one base period of 12 months and four (4) 12-month option periods.

RESPONSE INFORMATION

THIS IS AN RFI ONLY to identify sources that can provide a Knowledge Management System and Services.

Interested vendors are those vendors who have interest in providing a response to RFI and who can provide a vendor capability statement demonstrating a commercial solution and technical experience for this requirement, including relevant scope in terms of its size, complexity and magnitude to the tasks/activities to be performed under this requirement, particularly, as it pertains to the support services and technical solutions required for the HUD, Office of Policy Development and Research. All capable and available firms are encouraged to participate.

Please be advised that generic capability statements are not sufficient for effective review of respondents’ response. It must directly demonstrate the company’s capability, experience, and/or ability to marshal resources to effectively and efficiently perform each of the tasks described above in sufficient level of detail to allow definitive numerical evaluation; and evidence that the contractor can satisfy the minimum requirements listed above in compliance with FAR 52.219-14 (“Limitations of Subcontracting”). Failure to definitively address the requirement will result in a finding that respondent lacks the capability of performing the work.

Responses to this notice shall be limited to ten pages, and must include:

1. Company name, mailing address, e-mail address, telephone and FAX numbers, website address (if available), and the name, telephone number, and e-mail address of a point of contact having the authority and knowledge to clarify responses with Government representatives.

2. Name, title, telephone number, and e-mail addresses of individuals who can verify the demonstrated capabilities identified in the responses.

3. Business size for NAICS 518210 (size standard $24.5 million or number of employees) and status, if qualified as an 8(a) firm (must be certified by SBA), Small Disadvantaged Business (must be certified by SBA), Woman- Owned Small Business, HUBZone firm (must be certified by SBA), and/or Service-Disabled Veteran-Owned Small Business (must be listed in the VetBiz Vendor Information Pages).

4. DUNS number, CAGE Code, Tax Identification Number, Unique Entity ID (UEI), and company structure (Corporation, LLC, partnership, joint venture, etc.). Companies also must be registered in the System for Award Management (SAM) at https://www.sam.gov/portal/SAM/#1 to be considered as potential sources.

5. Identification of the firm's GSA Schedule contract(s) by Schedule number and contract number and SINs that are applicable to this potential requirement are also requested.

6. If the company has a government approved accounting system, please identify the agency that approved the system.

Please submit copies of any documentation such as letters or certificates to indicate the firm’s status (see item #3, above).

Teaming arrangements are acceptable, and the information required above on the company responding to this announcement, should also be provided for each entity expected to be teammates of the respondent for performance of this work.

To the maximum extent possible, please submit non-proprietary information. Any proprietary information submitted should be identified as such and will be properly protected from disclosure. This notice is for planning purposes only, and does not constitute an Invitation for Bids, a Request for Proposals, a Solicitation, and a Request for Quotes, or an indication the Government will contract for the items contained in this announcement. This request is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. The Government will not reimburse respondents for any cost associated with submission of the information being requested or reimburse expenses incurred to interested parties for responses to this announcement.

Responses to this announcement will not be returned, nor will there be any ensuing discussions or debriefings of any responses. However, information obtained as a result of this announcement may be reflected in the subsequent solicitation, and HUD, Office of the Chief Procurement Officer (OCPO) may contact one or more respondents for clarifications and to enhance the Government’s understanding. This announcement is Government market research and may result in revisions in both its requirements and its acquisition strategy based on industry responses. RESPONDENTS MUST SUBMIT CAPABILITY STATEMENT VIA E-MAIL to Monica.Brown@hud.gov no later than Thursday, April 9, 2026, 2:00 PM Eastern Time for consideration.