Kings BAY voice MSG

Closed Solicitation Posted

Solicitation number
N7027225Q0024
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
White Oak, Georgia 31568, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Navy Naval Supply Systems Command is seeking a contractor to provide Level II sustainment service and maintenance for an existing Callware Technologies Callegra UC version 6.14 Unified Voice Messaging and Auto Attendant System at Naval Submarine Base Kings Bay, Georgia. The solicitation (N7027225Q0024) requires a contractor capable of providing 24/7 technical support, on-site and remote repair services, software upgrades, and Tier II and III support with a one-hour response time. Evaluation will be conducted using a lowest-priced technically acceptable (LPTA) approach, considering technical capability, pricing, and past performance. Quotes are due by March 26, 2025, at 1100, and must be submitted via email to specific Navy personnel. Vendors must submit a technical proposal, pricing details, and past performance information while complying with federal regulations related to cybersecurity, labor, and information technology access.

The contract opportunity is not set aside for small businesses and uses NAICS code 517111 for Wired Telecommunications Carriers. The contract will cover 96 ports and 2,400 voice mailboxes for the Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT), with a base period and four option years running from April 1, 2025, through March 31, 2030. The place of performance is initially located in White Oak, Georgia, with a six-month extension in Fort Worth, Texas. While specific award values are not explicitly detailed, the contract will be awarded as a Firm Fixed Price and requires the contractor to maintain Lucent 5ESS Switch connectivity, adhere to ITU and ANSI standards, and ensure continuous voicemail and auto-attendant capabilities. The contractor must also provide certified Callegra technicians and maintain strict quality control and security compliance throughout the contract period.

Notice text

CONTINUATION OF EXISTING LEVEL II SUSTAINMENT SERVICE AND MAINTENANCE FOR THE EXISTING GOVERNMENT OWNED EQUIPMEN, CALLWARE TECHNOLOGIES, CALLEGRA.

CONTRACT ANTICIPATED TO AWARD WITH BASE YEAR PLUS 4 OPTION YEARS

SEE ATTACHED RFQ

SEE ATTACHED ANNEX A PWS, ANNEX B EVAL FACTORS, AND ANNEX C PRICING SHEET

Files

File Type Posted
25Q0024 ANNEX A PWS.docx DOCX document
RFQ 25Q0024.docx DOCX document
25Q0024 ANNEX B EVAL FACTORS.docx DOCX document
25Q0024 ANNEX C PRICE SHEET.xlsx XLSX spreadsheet

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