25Q0024 ANNEX A PWS.docx

PERFORMANCE WORK STATEMENT

LEVEL II SUSTAINMENT

UNIFIED VOICE MAIL MESSAGING SYSTEM

AND AUTO ATTENDANT SYSTEM

SUBASE KINGS BAY

PART 1

GENERAL INFORMATION

1.0 INTRODUCTION

This Performance Work Statement (PWS) sets forth the required telecommunications, telephony and Cyber Security functions and services that fall under the responsibility of the Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT) Norfolk, VA Base Communications Office (BCO) located onboard Naval Submarine Base (SUBASE) Kings Bay, GA.

2.0 SCOPE OF WORK

This PWS is to establish Level II sustainment service and maintenance renewal for the existing Government owned equipment, Callware Technologies, Callegra UC version 6.14 JITC SP1RU3 Unified Voice Messaging and Auto Attendant System and to ensure continuous voicemail/auto attendant capabilities are available to support resident and tenant commands/organizations within the AOR of NCTAMS LANT N9 Jacksonville BCO Division. The PWS is not requesting for new voicemail messaging system.

As used herein, the term Contractor is defined as the Prime Contractor. The Prime Contractor shall ensure that any subcontractor(s) comply with the terms and conditions of this document.

3.0 Period of Performance

The period of performance (POP) shall be for one (1) Base Period and four (4), twelve-month, Option Periods. The period of performance reads as follows:

The service performance is for the existing Callware Technologies, Callegra UC version 6.14 JITC SP1RU3 at SUBASE Kings Bay, Bldg. 2005.

3.1 HOURS OF OPERATION

Work shall be performed during the core business hours of 0700AM through 1600PM Monday thru Friday EDT except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

3.2 FEDERAL GOVERNMENT HOLIDAYS (Outline any exceptions to the Government holidays.)

b. When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday is observed as a legal holiday. This list of holidays relates to Government duty days and is not intended to supplement or otherwise alter the provisions of any Wage Determination regarding applicable paid holidays.

c. It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, the Contractor may reimburse them; however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked, unless stipulated otherwise. This provision does not preclude reimbursement for authorized overtime work if applicable.

d. When the Department of Defense grants excused absence to its employees, the Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled and shall be guided by the instructions issued by the Contracting Officer (KO) or the Designated Government Representative (DGR). Changes in employee work schedules shall comply with the terms and conditions of the contract, to include payment provisions.

e. If Government personnel are furloughed, the Contractor shall contact the KO or the DGR to receive direction. It is the Government’s decision as to whether the contract price/cost will be affected because of Government shutdown and/or furloughed Government employees. In the event of a government shutdown or furloughed Government employee(s) impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

3.3 INCLEMENT WEATHER OPERATIONS

The contractor shall perform services as scheduled including during periods of inclement weather unless specific approval to delay is requested by the contractor and approved by the DGR. Such approval will normally be granted only in cases of severe weather, such as hurricanes or tornados, etc. The contractor shall not request additional cost for schedule changes due to inclement weather.

3.4 PLACE OF PERFORMANCE (Service Locations)

The contractor shall be able to provide and perform service and maintenance requirements at the following location:

SUBASE Kings Bay, 890 USS Hunley Ave, Building 2005, Kings Bay, GA Ports availability:

Kings Bay: 96 Ports Users Voice mailboxes Kings Bay: 2,400 Service Level Agreement: Level Two Sustainment w/ free software upgrades Telephone Switch support CALLEGRA JITC Approved Tier Level Support: Tier II and III Support Service Vehicles: Email, Telephone, On-line and On-site Technicians Certified: Callegra Certified and experienced Response Time: One Hour Training Connectivity: Lucent 5ESS Switch

4.0 TYPE OF CONTRACT

The Government will award a Firm Fixed Price Contract.

5.0 QUALITY CONTROL

Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services to the Government in accordance with (IAW) the terms and conditions contained in Federal Acquisition Regulation (FAR) Subpart 52.212-4 entitled, “Contract Terms and Conditions - Commercial Items” and applicable sub-clauses pertaining to quality control.

6.0 DESIGNATED GOVERNMENT REPRESENTATIVE (DGR)

This acquisition is not technically complex, and, for that reason, it does not require a Contracting Officer Representative (COR). However, a DGR will report to the Contracting Officer that all products and/or services from the contractor have been delivered and accepted. The Designated Government Representative for this contract is Shannon Cox, Base Communication Office Jacksonville Division Manager. The Technical Point of Contact (TPOC) for this contract is Bryan Buzbee, Base Communications Office, Southeast Region.

The DGR monitors all technical aspects of the contract. The DGR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. The DGR is not authorized to change any of the terms and conditions of the resulting contract. The Contractor shall coordinate and obtain prior approval from the DGR for all delivery, truck loading and unloading, the positioning and use of any heavy equipment, commencing any work, and all other issues. The DGR is responsible for the scheduling and coordination of all work to be accomplished as required per this specification.

7.0 CORRECTIVE ACTIONS

At any time, it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results that conform to contract requirements, action shall be taken by the Contractor to correct the deficiency. If a Contract Deficiency Report (CDR) is issued the Contractor shall develop a Corrective Action Plan (CAP) that identifies the root cause, Corrective Action (CA) for the root cause, CA for the specific non-conformance and CA to the root cause to prevent recurrence and a corrective action including the timeline for completion.

8.0 SECURITY

No employee or representative of the offeror will be admitted to the site of the work unless furnishes satisfactory proof that of U.S. a citizenship or if an alien, residence within the United States is legal. Employers are required to maintain completed Department of Homeland Security (DHS) Form I-9 for each employee on site at all times.

SUBASE Kings Bay has transitioned to the Defense Biometric Identification System (DBIDS). DBIDS is a non-mandatory, no-cost program that is a Department of Defense (DoD) owned and operated system developed as a force protection program to manage personnel and installation access at DoD facilities. DBIDS manages installation access for employees of companies that serve the installation such as:

DBIDS credentials will be issued for the following timeframes:

Non-DBIDS access will be:

Companies desiring to enroll into DBIDS shall submit all required information to SUBASE Kings Bay along with an approved employee list on company letterhead.

The following company information is required to be submitted:

The following information is required on the employee list:

For further information on the DBIDS program visit https://www.cnic.navy.mil/om/dbids.html or visit Base Security at the SUBASE Kings Bay main gate, Pass and ID building.

The contractor should understand that the Government will provide reasonable support in gaining non-DBIDS Gate access to employees, subcontractors and suppliers. However, SUBASE Kings Bay is not staffed to and cannot provide excessive Government personnel man-hours working to support contractor access issues.

9.0 SAFETY. The Contractor shall establish and maintain a safety plan.

9.1 In order to provide safety control for protection to the life and health of employees and other persons; for prevention of damage to property, materials, supplies, and equipment; and for avoidance of work interruptions in the performance of this contract, the Contractor shall comply with 29 CFR 1910, Occupational Safety and Health Standards. The Contractor shall comply with the above and all other applicable DoD, Navy, Federal, State and Local safety and health requirements.

9.2 Environment and OSHA. The Contractor shall comply with all local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO or authorized representative for final resolution. The Contractor shall notify the KO or authorized representative in writing in addition to any verbal notification of such conflict. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local State, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or authorized representative to halt any and all Contractor performance with a commensurate deduction of monies due to the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of a serious hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall notify the KO or designated representative.

9.3 Reporting Mishaps. The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contactor shall take corrective action to remedy reported deficiencies IAW the terms of this contract. The DGR shall be notified of deficiencies beyond the terms of this contract. The Contractor shall adhere to reporting of mishaps IAW OPNAVINST 5102.1D MCO P5102.1B, Navy & Marine Corps Mishap and Safety Investigation, Reporting, And Record Keeping Manual. In addition, the Contractor shall report injury or occupational illness to on-duty Contractors and Contractor accidents involving Navy property and personnel.

9.4 Emergency Services.

a. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall, in turn, notify the KO or DGR within 30 minutes of the incident.

b. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

9.5 Personnel Safety. The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the DGR and shall notify the DGR of the corrective action to be taken.

10.0 MOTOR VEHICLE OPERATORS

Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates and permits, applicable for the type and class of vehicle being operated.

10.1 Contractor Vehicles. All Contractor vehicles shall be readily identifiable. Identification shall include displaying Contractor’s name in a clear and unobstructed location on the vehicle.

10.2 VEHICLE AND EQUIPMENT OPERATION

10.2.1 Privately-Owned Vehicle (POV) Permits: Contractor personnel using POVs on DOD installations shall have proper permits for entry onto the installations. All vehicles, private or contractor-owned, shall comply with the vehicle operation regulations that govern installations. All vehicles are subject to search while on DOD installations. Only licensed contractor personnel shall operate vehicles on DOD installations. Vehicles shall be operated IAW local and state laws as well as installation specific traffic regulations.

10.2.2 Privately-Owned Vehicle (POV) Parking: The Contractor shall utilize on-station POV parking in authorized areas. The Government reserves the right to change parking arrangements at any time.

10.2.3 Traffic Accident Report Requirements: The Contractor shall report to Base Security, within one hour, any traffic accident involving contractor personnel that occurs on base, whether in the performance of this PWS or commuting in their POVs, IAW OPNAVINST 5102.1 series, OPNAVINST 5100.23 series, and other applicable local instructions. The Contractor shall supply a copy of any on-base traffic accident report to the DGR within five workdays after each occurrence. The Contractor shall also provide the DGR a copy of any report of an off-base traffic accident that involves contractor personnel in the performance of this PWS within five workdays after each occurrence.

10.2.4 Fines, Fees, Point Assessment and Other Costs: The Contractor shall pay all fines, fees, point assessment, and other costs associated with traffic violations or accidents that contractor employees incur during the performance of work under this contract.

10.2.5 Defense Biometric Identification System (DBIDS). The Defense Biometric Identification System (DBIDS) is a DoD-owned and operated system developed by Defense Manpower Data Center as a force protection program to manage personnel identity and access at DoD installations. DBIDS is a network database system designed to easily verify access authorization of personnel entering military installations by using barcodes and fingerprint biometric identifications.

To improve management and force protection at Navy installations, the Navy is transitioning from using the Navy Commercial Access Control System (NCACS) to the Defense Biometric Identification System (DBIDS) for Contractors and vendors requiring access to an installation at no cost to them. The transition will begin 17 April 2017 and individuals will have up to 180 days to obtain the permanent card. After August 14, 2017, NCACs cards will no longer be accepted.

In order to obtain base access, an individual needs to acquire DoD sponsorship, have a thorough identity check, be properly vetted, and have a legitimate reason for base access. Identity checks require a passport or a Real ID Act-compliant state driver's license. Vetting occurs when the individual's background and ID are compared against authoritative criminal justice data bases, and the individual has a letter or official document from the sponsoring organization which articulates the reason for access. When the above criteria are satisfactorily met, DBIDs credentials are issued.

NCACS cardholders will have 120 days from April 17, 2017 to obtain a temporary DBIDS paper pass. After the applicant obtains their DBIDS paper pass, they will have an additional 180 days to obtain an actual DBIDS card at no cost. Those requesting new access onto installations will receive the DBIDS card at the same time they are initially approved for access. After August 14, 2017, NCACS cards will no longer be accepted for installation access.

Additional information is available at https://www.cnic.navy.mil/om/dbids.html.

11. CONTRACT SECURITY REQUIREMENT

5252.204-9400 Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information (July 2013)

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 - "DoD Implementation of Homeland Security Presidential Directive - 12 (HSPD-12)" dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Navy Command's Security Manager upon arrival to the Navy Command and shall out-process prior to their departure at the completion of the individual's performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II levels, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity's Command Information Assurance Manager. Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) which is a higher-level investigation than the National Agency Check with Law and Credit (NACLC) described below. Due to the privileged system access, a SSBI suitable for High-Risk public trusts positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1 and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee's duties, such employees shall in-process with the Navy Command's Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the "supervisor".

The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date may result in delaying the individual's start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training and maintain a current requisite background investigation. The Contractor's Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of a DOD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall orchestrate in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR'S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor's Security Representative. Within three workdays after contract award, the contractor shall provide to the requiring activity's Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor's Security Representative. The Contractor's Security Representative shall be the primary point of contact on any security matter. The Contractor's Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Navy recognizes contractor employees under this contract as Non-Critical Sensitive [ADP/IT-II] when the contract scope of work requires physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified by DON as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The NACLC consists of a standard NAC and an FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor's Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Navy Command's Security Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual's performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command's Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command's Security Manager at least 30 days prior to the individual's start date. Failure to provide the required documentation at least 30 days prior to the individual's start date shall result in delaying the individual's start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Navy Command Security Manager. The Navy Command's Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy may render the contractor employee ineligible for the assignment. An unfavorable determination made by the Navy is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Navy Command's Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor's Security Representative. Although the contractor will take JPAS "Owning" role over the contractor employee, the Navy Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee's performance under the contract.

* The NACI, NACLC and SSBI have been incorporated into Tiered investigations. The command Security Manager will identify the appropriate Tiered Investigation.

SECURITY SCREENING PROCESS

Security screening is conducted to determine if the contractor already meets the T3 requirements or needs to be processed for a T3 investigation.

For contractors with a valid T3 investigation reflected in JPAS, the security screening process is the review of the JPAS record by the appropriate security office as defined below. The review must ensure that there has not been a break in service that exceeds 24 months and that new derogatory information, if any, has been favorably adjudicated by the DoD Central Adjudication Facility (DoDCAF).

For contractors needing a T3 investigation, the following is required:

- Completion of e-QIP

- Fingerprint Card submission to FBI

- Verification of US Citizenship

Pre-employment Clearance Action: Employees requiring access to classified information, upon reporting to their position, will be read into access by the local command security representative. A local classified material handling indoctrination will take place at that time.

The I-9 form lists acceptable forms of identification that can be provided to prove U.S. citizenship. Dual citizens are required to renounce their secondary citizenship in order to work for the U.S. government. Citizenship can be renounced by turning in the foreign national passport to a government security officer for destruction or to the originating embassy of the passport. Individuals should request a signed affidavit from their embassy recognizing the renouncing of their citizenship.

Acceptable Proof of Citizenship a). For individuals born in the United States, a birth certificate is the primary and preferred means of citizenship verification. Acceptable certificates must show that the birth record was filed shortly after birth, and it must be certified with the registrar's signature. It must bear the raised, impressed, or multicolored seal of the registrar's office. The only exception is if a state or other jurisdiction does not issue such seals as a matter of policy. Uncertified copies of birth certificates are not acceptable. A delayed birth certificate is one created when a record was filed more than one year after the date of birth. Such a certificate is acceptable if it shows that the report of birth was supported by acceptable secondary evidence of birth. Secondary evidence may include baptismal or circumcision certificates, hospital birth records, or affidavits of persons having personal knowledge about the facts of birth. Other documentary evidence can be early census, school, or family bible records, newspaper files, or insurance papers. All documents submitted as evidence of birth in the U.S. shall be original or certified documents.

b). If the individual claims citizenship by naturalization, a certificate of naturalization is acceptable proof of citizenship.

c). A Passport, current or expired, is acceptable proof of citizenship.

d). A Record of Military Processing-Armed Forces of the United States (DD Form 1966) is acceptable proof of citizenship, provided it reflects U.S. citizenship.

e). If Citizenship is from the Island of Puerto Rico; see Puerto Rico Birth Certificates Law 191of 2009, at web site http://www.prfaa.com/birthcertificates/.

f). If citizenship was acquired by birth abroad to a U.S. citizen parent or parents, the following are acceptable evidence:

(1) A Certificate of Citizenship issued by the Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS) or its predecessor organization.

(2) A Report of Birth Abroad of a Citizen of the United States of America

(3) A Certificate of Birth.

All contractors working within Department of Navy (DoN) and FLCSD spaces must be entered into the Joint Personnel Adjudication System (JPAS) either by the company's Facility Security Officer (FSO) or NAVSUP FLCSD Security department.

Companies with an official Facility Security Officer (FSO) The FSO will complete all security duties in accordance with National the Industrial Security Program Operating Manual (NISPOM) and DOD 5220.22 M. The FSO must establish an 'owning' relationship for each contractor performing work on this contract, this includes the completion of the security screening listed above. The FSO must submit a visit access request (VAR) to the FLCSD SMO code: 002445 via JPAS. The Contracting Officer's Representative (COR) must be listed as the point of contact on the VAR. The Contractor will include the IT Position Category per SECNAV M-5510.30 for each person designated on a VAR. The VAR will be renewed annually or for the duration of the contract if less than one year. The FLCSD Security Office will establish a "servicing" relationship with contractors listed on VAR.

In accordance with the SECNAVM-5510.30, Navy Personnel Security Program and the NISPOM, adverse information must be reported to security. When the FSO is notified of adverse information concerning a contractor they must immediately report the adverse information to FLCSD Security office.

Companies without an official FSO The Chief Executive Officer (CEO)/President must provide FLCSD Security Office with a listing, written on company letterhead, of contractor employees performing work on this contract. The CEO will provide the FLCSD Security Office with an updated listing every six months after initial listing is provided or as changes are made. The FLCSD Security Office will establish an owning relationship for those individuals in JPAS.

All contractors performing on this contract will coordinate with the NAVSUP FLCSD Security Office to complete vetting and investigation requirements in a timely manner.

INVESTIGATION DETERMINATIONS

The Department of Defense Central Adjudication Facility (DOD CAF) makes all final investigation adjudication determinations. Typically, the determination will be a favorable eligibility determination, an unfavorable determination, or no determination made (NDM).

A favorable eligibility determination means the contractor meets the security requirements to work in support of this contract.

An unfavorable investigation determination will result in the contractor being deemed ineligible to perform on the contract. If the contractor is already performing on the contract when an unfavorable determination is made, this will result in immediate removal from the FLCSD work-spaces, and the contractor will be deemed ineligible to perform on the contract.

An unfavorable determination may involve unfavorable fingerprint result or an unfavorable adjudication, which includes but is not limited to: "no determination made, loss of jurisdiction, statement of reasons (SOR), letter of intent (LOI) to deny or revoke eligibility, any stage of pending due process, denial, suspension or revocation".

CONTINUOUS EVALUATION PROCESS

Continuous evaluation is the process by which all individuals who have a favorable security determination are monitored to assure they continue to meet the loyalty, reliability and trustworthiness standards expected of individuals. The monitoring process relies on all personnel to report questionable or unfavorable security information that could question an individual's loyalty, reliability, or trustworthiness. Contractors are required to report to FLCSD Security any incidents or situation that could affect their eligibility for continued access to sensitive information and FLCSD workspaces.

The following security information must be reported:

INFORMATION SECURITY REQUIREMENTS

Information Security is governed by the SECNAVM-5510.36, the Navy Information Security Program. The goal of the Information Security Program (ISP) is to efficiently and effectively protect information by delegating authority to the lowest levels possible; encouraging and advocating use of risk management principles; focusing on identifying and protecting information that requires protection; integrating security procedures so they become transparent; and, ensuring everyone understands their security roles and responsibilities and takes them seriously. The ISP applies to all official information that has been determined to require protection against unauthorized disclosure. Protecting information is critical to mission accomplishment.

This contract has no ISP requirements, including COMSEC.

MATERIAL SECURITY

Material Security applies to the storage and handling of classified, pilferable, and sensitive material. At FLCSD, this pertains to (aviation) parts and other inventoried items. It also pertains to the protection of property, including the prevention of internal pilferage of inventoried material or major thefts of Government property, supplies and equipment located in FLCSD facilities, storage areas and while they are in transit.

The security afforded materials should ensure specific measures for prevention of pilferage are based on careful analysis of the conditions at each FLCSD storage location. This applies to all FLCSD facilities, i.e., office buildings, warehouses, compounds and fuel farms.

The contractor must comply with all DoN and FLCSD security policies and procedures governing material.

PHYSICAL SECURITY and ANTITERRORISM Physical Security is concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to installations, equipment, material, and documents; and to safeguard against espionage, sabotage, damage, and theft. Physical Security involves the total spectrum of procedures, facilities, equipment, and personnel employed to provide a secure environment. The essence of Physical Security on Navy installations at locations where military personnel reside and during in-transit operations involves the integration of policy, doctrine, personnel, material, training, intelligence, and planning.

A Physical Security Program is part of the overall protection posture at an activity including policy and resources committed to safeguard personnel, protect property, and prevent losses. Physical Security is further concerned with means and measures designed to achieve Force Protection (FP) and Antiterrorism (AT) readiness.

Defensive measures used to reduce the vulnerability of individuals and property to terrorist acts, to include limited response and containment by local military and civilian forces. AT measures are taken to detect, deter, defend, defeat and mitigate acts of terror.

Contractor must comply with the Department of Navy Physical Security and Law Enforcement Program, OPNAVINST 5530.14 series, Navy Tactics, Techniques and Procedures Antiterrorism/Force Protections, NTTP 3-07.2.1. This includes the requirement for Level I Antiterrorism Training and Active Shooter Response training.

11.1 ACCESS and GENERAL PROTECTION/SECURITY: POLICY and PROCEDURES

Contractor and all associated subcontractor-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Department of the Navy (DoN) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

11.2 SECURITY CLEARANCE

Work under this action is unclassified. The Contractor shall comply will all applicable DOD security regulations and procedures during the performance of this contract. Contractor shall not disclose and must safeguard procurement sensitive information, computer system and data, privacy act data, and government personnel work products that are obtained or generated in the performance of this effort. Contractor will be required to provide clearances for personnel access to government computer and workstation.

11.2.1 PHYSCIAL SECURITY

Some work areas are controlled access areas that require an escort of all Contractor personnel. Access will be approved and controlled by station Point of Contact (POC) and SUBASE Kings Bay, GA Security Officer. Prior contact will be required before access will be granted to Contractor personnel. A list of all Contractor personnel needed on each job will be submitted to NCTAMS LANT BCO COR/ACOR, for validation and submission to station POC for approval, prior to start of work in a controlled access area.

All Contractor personnel shall be required to always have a company ID card with picture in plain view when onboard the Government facility.

All Contractor personnel shall be required to conform to all base regulations, to include designated routes, parking regulations, base vehicle speed limits, automotive liability insurance, excavation permits, use of cellular, mobile, radio phones, photographing base facilities, infrastructure, restricted areas, and prohibited items.

All Contractor-owned or private transportation vehicles entering Government installations shall be subject to search at any time.

All Contractor personnel shall be required to sign in and out of the Visitor Logbook provided by the Government in the BCO and all switch area locations.

The Contractor shall comply with physical security standards for a Level One and Two restricted areas per OPNAVINST 5530.14 and NCTAMSLANTINST 5530.14 (series) for the protection of the BCO and supporting structures and facilities.

The Contractor shall coordinate with the DGR for access badges for assigned spaces. The Contractor shall comply with the host and NCTAMS LANT regulations for obtaining personnel identification and vehicle passes. Certifications of need for access to the base and assigned buildings will be coordinated with the NCTAMS LANT DGR/TPOC.

All Contractor employees shall be provided a security briefing covering site access control procedures, prohibited items in restricted/controlled spaces, and action to be taken in the event of emergency situations (fire, bomb threat, active shooter) and antiterrorism.

During the on-going performance of the contract, if any Contractor personnel are identified by the DGR/TPOC as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population the Contractor shall take appropriate steps to remove and replace such personnel. The Contractor shall not be reimbursed for costs associated with such removal, including the costs for replacement of personnel.

The Contractor shall comply with physical security standards for a Level One restricted area per OPNAVINST 5530.14 and NCTAMSLANT Access Memo dated 7 December 2017 for the protection of the BCO and supporting structures and facilities. The Contractor shall also comply with Homeland Security Presidential Directive 12 which states:

The implementation of Homeland Security Presidential Directive 12 (HSPD-12) has extended the basic investigative requirement to un-cleared Contractors. These persons must, under HSPD-12, receive at least a National Agency Check with Inquiries (NACI) level investigation. Therefore, agency discretion regarding the investigation of this population has been greatly reduced.

11.2.2 INTERIM ACCESS

The Navy Command's Security Manager may authorize issuance of interim suitability determination upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received, and a favorable determination is not made, the Contractor employee working on the contract under interim access will be denied approval to continue to work on contract.

11.3 CONTRACTOR ACCESS TO (UNCLASSIFIED) INFORMATION SYSTEMS (SEP 2008) (NAVSUP)

Department of Navy (DON) policy prescribes that all unclassified data at rest that has not been approved for public release and is stored on mobile computing devices shall be treated as sensitive data and encrypted using commercially available encryption technology. A contractor employee, whose work involves access to sensitive unclassified information, warrants a judgment of trustworthiness. Therefore, each contractor employee will have a favorably completed National Agency Check with Written Inquiries (NACI) to verify the Contractor employee assigned to the command will have an investigation equivalent to the National Agency Check with Local Credit Checks (NACLC). This investigation must be current within 10 years.

DON will no longer permit the assignment of non-U.S. citizen contractor to IT-I and IT-II designated positions. Requests to waive the U.S. citizenship requirements for designated IT-II positions may be submitted through the command Security Manager to CNO (N09N2). IT position designations are incorporated in paragraph 5B-2 of SECNAV M-5510.30.

For contractor personnel who currently have a favorably adjudicated NACLC the Facility Security Officer (FSO) will use the visitor certification program in the Joint Personnel Adjudication System (JPAS) or a visit authorization request (VAR) to provide the individuals investigative information to the Security manager of the command visited. The Contractor will include the IT Position Category per SECNAV M-5510.30 for each person designated on a VAR. The VAR will be renewed annually of for the duration of the contract if less than one year.

The Contractor FSO or security representative will certify that individuals assigned to the command are U.S. citizens and will verify completion of the SF-85P. The SF-85P along with the original signed release statements and two applicant fingerprint cards (FD258) will be forwarded to the command’s security manager for receipt at least one week prior to reporting for duty. The responsibility for providing the fingerprint cards rests with the Contractor. The Security Manager will review the form for completeness, accuracy and suitability issues. The completed SF-85P along with attachments will be forwarded to the Office of Personnel Management (OPM) who will conduct the NACI investigation. All contract personnel will in-process with the Security Manager and Information Assurance

Manager upon arrival to the command and will out-process prior to their departure. The completed SF-85P will be reviewed by the security manager for completeness, accuracy and suitability prior to the submission. If the Contractor appears suitable after the questionnaire has been reviewed, the request will be forwarded to OPM. If eligibility issues exist, the FSO will be advised that the Contractor is unacceptable by the security manager. OPNAV Form 5239/14 the System Authorization Access Request Navy (SAAR-N) is required for all individuals accessing Navy Information Technology resources. The FSO will establish that the SAAR-N is forwarded to the security manager for receipt at least one week prior to the start date for the individual.

Failure to provide the required SF-85P, signed released statements, fingerprint cards and the SAAR-N at least one week prior to the individuals report date will result in delaying the reporting date.