Justification for an Exception to Fair Opportunity Innovation Associates, Inc.
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- SPE2D125FD0017
- Agency
-
Medical Supply Chain
Troop Support, Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- SPE2D1-19-D-0017 Federal IDV award
- Awardee
- Innovation Associates, Inc.
- NAICS code
- 339112 Surgical and Medical Instrument Manufacturing
- Place of performance
- Binghamton, New York 13905, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Logistics Agency Troop Support Medical has issued a sole source justification for Innovation Associates, Inc. to provide annual maintenance and support services for the Innovation Pharmacy Workflow and Automation System (iA NEXiA), an automated medication dispensing system integrated with the Composite Health Care System (CHCS). The sole source justification is based on Innovation Associates being the Original Equipment Manufacturer and the only vendor capable of maintaining the proprietary iA NEXiA software, performing necessary cybersecurity updates, and ensuring the system maintains its Authority to Operate certification. The maintenance services include equipment repair, preventative maintenance, software updates including drug lists and security patches, and ongoing Information Assurance support for the paperless prescription filling system that uses digital imagery and bar code technology. Innovation Associates was awarded contract SPE2D1-19-D-0017 on July 30, 2025, which remains valid through July 22, 2029, though the specific contract value was not disclosed in the notice. The justification emphasizes that only the manufacturer can provide the critical security updates and maintain system certifications required for this healthcare automation system used across various pharmacy sites.
Notice text
Innovation Associates is the only vendor who can perform maintenance on its Innovation Pharmacy Workflow and Automation System, iA NEXiA, software and ensure the installed systems’ performance and cybersecurity accreditation is maintained. Innovation is the Original Equipment Manufacturer (OEM) and only source for the maintenance services required on the iA NEXiA units because they are the OEM with the sole proprietary license for the operating software. The iA NEXiA, formally known as PharmAssist, is an automated medication dispensing system for oral and solid medications with linked and computerized quality assurance software. The iA NEXiA system is integrated with the Composite Health Care System (CHCS) using digital imagery and bar code technology incorporated into the entirely paperless prescription filling process. The linked quality assurance software with digital images of prescriptions provides a significant safety measure by verifying accuracy for all prescriptions filled at various CHCS-hosted pharmacy sites against the original scanned hard copy prescription. The annual maintenance coverage provided by Innovation consists of equipment repair and software updates. Repairs include annual preventative maintenance (PM) and minor equipment adjustments due to wear and tear. Software updates can include but are not limited to updated drug lists and cyber security changes. The required software updates are proprietary to Innovation. Repairs of the iA NEXiA equipment often require interaction with the iA NEXiA proprietary operating software. Innovation Associates, is the sole manufacturer of the iA NEXiA and are capable of maintaining all system information security certifications, testing and on-going Information Assurance (IA), including security updates and patches. Accordingly, only Innovation Associates can maintain the Authority to Operate and the critical security status of the iA NEXiA systems on an ongoing basis under yearly maintenance programs. Security updates and patches must be thoroughly tested by the manufacturer prior to being applied to their system; therefore, only Innovation Associates can provide maintenance for their manufactured equipment.
Awarded contract SPE2D1-19-D-0017 to unknown vendor for unknown amount on 2025-07-30.
Files
| File | Type | Posted |
|---|---|---|
| Final Class JEFO Innovation Pharm Automation 7-21-2025_Redacted2_Redacted.pdf |
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