Juniper Care Support
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- HQ003425QE152
- Agency
- Washington Headquarters Service Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Frederick, Maryland 21702, United States
- Points of contact
-
- Stephanie A. Essiam stephanie.a.essiam.civ@mail.mil (703) 545-1581
- Stormy Anthony stormy.l.anthony.civ@mail.mil (703) 692-4049
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Defense Washington Headquarters Service is seeking Juniper Care manufacturer support services for network infrastructure equipment at the Raven Rock Mountain Complex. The procurement covers comprehensive technical support for 92 units of Juniper networking equipment across eight line items, including EX2300, EX4600, EX4650, MX240, and EX9208 series network switches that operate on NIPRNet, SIPRNet, and Top Secret networks. The contract requires 24x7 access to Juniper's knowledge base, 8x5 Resident Engineer support, next-business-day hardware replacement, ongoing operating system software updates, and technical assistance provided remotely via telephone, email, and internet during business hours. The government will evaluate proposals on a lowest price, technically acceptable basis and award to a responsible offeror whose quote meets all solicitation requirements. The solicitation closed on September 10, 2025 at 1 PM, with quotes submitted via email to specified government contacts.
This opportunity is set aside for Women-Owned Small Businesses (WOSB), though there appears to be conflicting information as it is also described as a Total Small Business set-aside in some documentation. The contract has a total potential value of $47,000,000, though the Limited Source Justification document indicates a base period cost of $218,964.31, suggesting possible multi-year or option period values. The base contract period runs from October 1, 2025 to September 30, 2026, with performance occurring at Fort Detrick, Maryland 21702 for the 114th Signal Battalion network. The procurement is structured as a brand name requirement specifically for Juniper Networks equipment support, as only the original equipment manufacturer can provide warranty and support for the existing operational network infrastructure. Hardware repair and replacement services must be completed within seven business days of notification.
Notice text
This solicitation is being posted on SAM.gov for all Small Business. Close date of this solicitation will be September 10, 2020.
Attachments
| File | Type | Posted |
|---|---|---|
| Attch 1 Statement of Work.pdf | ||
| LSJ redact.pdf | ||
| Solicitation Amendment - HQ003425QE1520003 CONFORMED.pdf | ||
| Serial Number List.pdf | ||
| Questions and Responses.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Juniper Care Support | Award Notice | |
| Juniper Care Support | Solicitation |
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