Jira Service Software Management
Closed Solicitation Posted
- Solicitation number
- PANAPG25P0000030416
- Agency
-
ACC Aberdeen Proving Ground
Army Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Place of performance
- Virginia 23801, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Commissary Agency (DeCA), through the U.S. Army Contracting Command - Aberdeen Proving Ground, is procuring a Firm-Fixed Price subscription to Atlassian Jira Service Management software to support enterprise-wide IT operations, service delivery, hardware/software support functions, and cybersecurity requirements. The procurement includes three specific Atlassian products: Confluence Fed Ramp Moderate Enterprise, Jira Atlassian Government Cloud Moderate Enterprise, and Jira Service Management Fed Ramp Moderate Enterprise. The software must provide minimum capabilities in request management, incident management, problem management, change management, asset management, analytics and reporting, and knowledge management. The solicitation will be evaluated using the Lowest Price Technically Acceptable (LPTA) method, and quotations must be submitted by 1600 EST on September 15, 2025. This procurement is limited to Atlassian and its authorized vendors only, as determined by the Contracting Officer.
This opportunity has no set-aside designation and is classified under NAICS code 513210 with a small business size standard of $47 million. The procurement requires 500 user licenses for each of the three software products, with a 12-month subscription period running from September 26, 2025 to September 25, 2026. This acquisition is driven by the need to replace DeCA's aging BMC Remedy system, which is approaching end-of-life in March 2026 and falling out of compliance with federal cybersecurity standards. The delivery destination is the DeCA Field Services Directorate in Fort Lee, Virginia, with the place of performance listed as Petersburg, VA. The estimated contract value falls under the $47 million threshold, and DeCA plans to maximize small business participation through set-aside programs in future acquisition strategies.
Notice text
The Defense Commissary Agency (DeCA) requests a new Firm-Fixed Price (FFP) delivery order for the procurement of the brand name, Commercial-Off-the-Shelf (COTS) Jira Service Management software subscription.
Jira Service Management subscription will support the DeCA’s enterprise-wide IT operations, service delivery, hardware/software support functions, and cybersecurity requirements while optimizing operational costs. While enabling DeCA to focus on mission-critical functions.
This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. The
solicitation number is PANAPG-25-P-0000-030416 and is issued as a request for quotation (RFQ) due by 1600 EST on 15 September 2025. Offerors are advised that this solicitation is limited to Atlassian and its authorized vendors and no additional sources will be considered unless determined otherwise by the Contracting Officer.
Kindly note that this Request for Quote (RFQ) is issued for informational purposes only and does not constitute a commitment to purchase or an award of contract.
Files
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| DeCA eCommerce Support Services | ACC Aberdeen Proving Ground | No set-aside | |
| Commercial Solution Opportunity - Defense Commissary Agency (DeCA) CONUS | Defense Commissary Agency | No set-aside | |
| Call to Industry: Commercial Software RFI | ACC Aberdeen Proving Ground | No set-aside | |
| Software-as-a-Service (SaaS) Subscriptions and Systems Integration (SI) Support Services for the Omnichannel Customer Communication System (OCCS) | ACC Aberdeen Proving Ground | No set-aside |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity