J066--NCO22 Philips Digital Pathology service and maintenance Base plus 2 option years

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a single vendor to provide preventive maintenance, corrective maintenance, and telephone technical support services for Philips Digital Pathology equipment across seven VA healthcare systems in California, Arizona, and New Mexico. The contract is structured as a base year plus two option years, with performance scheduled from January 1, 2026, through December 31, 2028. Qualified vendors must be authorized original equipment manufacturer resellers or distributors under NAICS code 811210 and must provide documentation of their capabilities to deliver Philips-certified engineering services and spare parts coverage. The RFI emphasizes preference for small businesses, particularly service-disabled veteran-owned, veteran-owned, HUBZone, and woman-owned small business concerns. Responses to the Request for Information are due by 12:00 PM Pacific Standard Time on October 31, 2025, and must be submitted via email to Rebecca.Gaba@va.gov, with the contracting office located in Gilbert, Arizona.

The solicitation has no set-aside designation applied. The contract covers maintenance and support for six Philips Ultra Fast Scanners and three Philips PIPS (IMS) systems, with scope including 24/7 customer helpdesk support, planned maintenance twice annually, software updates, performance improvement updates, and field service reporting requirements. Services are to be delivered Monday through Friday from 7:00 AM to 5:00 PM, excluding national holidays, with the contractor responsible for replacing worn parts at no cost to the government. Specific pricing information is required for each equipment unit and will be detailed in Attachment A of the solicitation documents, though pricing fields remain blank in the current pre-solicitation stage. The contract administration point of contact is Contract Specialist Rebecca Gaba, and vendors should note that no remanufactured or gray market items will be accepted under this contract.