J065--ScriptPro Annual Service Contract

Closed Pre-Solicitation Posted May 22, 2026

Not the latest version. See the latest special notice from Sep 23, 2026.

Solicitation number: 36C25626Q0829
Agency: Veterans Integrated Service Network 16 Veterans Health Administration, Department of Veterans Affairs
Responses due: Jun 5, 2026, 6:00 PM ET
Set-aside: No set-aside

Opportunity facts

NAICS code: 339112 Surgical and Medical Instrument Manufacturing
PSC: J065 Maint/Repair/Rebuild Of Equipment- Medical, Dental, And Veterinary Equipment And Supplies
Points of contact: Diyonne Williams diyonne.williams@va.gov (601) 206-6956

Notice details come from SAM.gov. Updated May 22, 2026.

About this opportunity

Written by GovTribe AI · May 22, 2026

The Department of Veterans Affairs Veterans Integrated Service Network 16 is conducting a Request for Information to define procurement strategy for annual maintenance services on ScriptPro Robotic Prescription Dispensing Systems, with responses due June 5, 2026.

The future firm-fixed-price solicitation (36C25626Q0829) will cover a one-year base period and four one-year option periods exercisable at the Government's discretion. Place of performance spans six Veterans Health Care System of the Ozarks facilities: Fayetteville Outpatient and Inpatient, Springfield CBOC, Branson CBOC, Fort Smith CBOC, and Joplin CBOC, with administrative oversight at the G.V. (Sonny) Montgomery VAMC in Jackson, Mississippi.

Required services include telephone support Monday through Friday 8 a.m. to 5 p.m. CST for technical and clinical applications; emergency repair with one business day on-site response time; parts, labor, and travel coverage; priority overnight parts delivery; software and operating system licenses and updates; database updates; and interface maintenance. All services must adhere to OEM technical data, service bulletins, prescribed maintenance intervals, and warranty conditions. On-site work is restricted to 8 a.m. to 4:30 p.m. CST Monday through Friday, excluding holidays, with service documentation required within five business days of completion.

NAICS Code 339112 applies. VA explicitly seeks to determine small business availability. Submit responses to diyonne.williams@va.gov.

Notice text

4 of 5

Product Description Template April 2013

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE (NCO) 16

Veterans Health Care System of the Ozarks (VHSO)

1100 N College Ave, Fayetteville, AR 72703

REQUEST FOR INFORMATION

36C25626Q0829

BACKGROUND:

The Veterans Health Care System of the Ozarks (VHSO) requires annual maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and associated equipment. These services must include telephone support, remote support, and on site remedial and preventive maintenance under a firm-fixed-price contract consisting of a one-year Base Period and four additional one-year option periods, exercisable at the Government s discretion. All annual equipment services must adhere to OEM technical data, service bulletins, prescribed maintenance intervals, and warranty conditions. All service activities must follow current OEM approved procedures.

The NAICS Code for this procurement is 339112.

TASK:

The following outlines the annual OEM compliance maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and their associated equipment:

- Provide telephone support Monday-Friday 8am-5pm, CST; Technical and Clinical Applications.

- Provide emergency repair on equipment when notified of corrective action need by Biomed Representative, with one business day on site response time.

- Include coverage of parts, labor, and travel to complete corrective maintenance.

- Provide Priority parts delivery, including overnight shipment.

- Provide licenses and updates for software and Operating Systems (OS).

- Provide database updates.

- Provide interface maintenance.

The Government-Furnished Property are listed in the table below:

21.B.1

VAMC Fayetteville (AR) - Outpatient

1100 N College Ave, Fayetteville, AR 72703

CLIN

Item

Description

Serial Number

Audio Package Setup/System Integration

Audio Package Setup/System Integration for Notice Board

1-808767752

Audio Package Speaker

1-808767725

Audio Package Speaker

1-808767734

Audio Package Speaker

1-808767743

Customer Hard Drive Retention HCI 2000/HCI 1000/WO

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1082962582

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1082962590

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1082962598

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1082962606

Electronic Door Locks

Electronic Door Locks for Robotic System

1-546314042

Electronic Signature Device

1-1059425928

Electronic Signature Device

1-1059425973

Electronic Signature Device

1-1059425966

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1082962982

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962638

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962646

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962654

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962662

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962670

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962678

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962686

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962694

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962702

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962710

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962718

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962726

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962734

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962742

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962750

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962758

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962766

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962774

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962782

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962790

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962798

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962806

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962814

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962822

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962830

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962838

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962846

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962854

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962862

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962870

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962878

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962886

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962894

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962902

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962910

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962918

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962926

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962934

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962942

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962950

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962958

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962966

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1082962974

Eyecon 9420

Eyecon Model 9420

1-800289074

Eyecon 9420

Eyecon Model 9420

1-800289083

Eyecon 9420

Eyecon Model 9420

1-800289092

Eyecon 9420

Eyecon Model 9420

1-800289101

Eyecon 9420

Eyecon Model 9420

1-800289110

Eyecon Interface Controller

1-800289018

Eyecon Interface Controller

1-800289026

Eyecon Interface Controller

1-800289034

Eyecon Interface Controller

1-800289042

Eyecon Interface Controller

1-800289058

Full Disk Encryption (per server computer/HCI VM)

1-1082962614

Full Disk Encryption (per server computer/HCI VM)

1-1082962622

Notice Board

Prescription Notification Board 32"

1-1059472654

Notice Board XL

Prescription Notification Board 40"

1-1059472665

Notice Board XL

Prescription Notification Board 40"

1-1059472678

Notice Board XL

Prescription Notification Board 40"

1-1059472690

Notice Board XL

Prescription Notification Board 40"

1-808767695

Notice Board XL

Prescription Notification Board 40"

1-808767710

Pharmacy Services Portal

Pharmacy Services Portal Server

1-808767664

RAS Device License Package

Workflow Management System RAS Device License Package (5 devices)

1-1082962574

Reinforced Bi-Fold Doors

1-546314025

Remote Access Server for WMS

Inbound Access to WMS Software for up to five sessions

1-1082962630

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059720909

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059817355

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059918343

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059918374

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059918384

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-1059918395

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-669253762

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360551

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360663

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360691

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360712

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360719

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360747

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360761

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360775

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360782

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360789

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360845

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-749360852

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-801409735

ScriptPro Inventory Management Module

ScriptPro Inventory Management Module (per pharmacy)

1-966197437

100

SP 100/OCC

Robotic Prescription Dispensing System with Open Control Center

1-454960076

101

SP 200/CCC (6 slot)

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-610161403

102

SP 200/CCC (6 slot) - Conversion

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-80716-98756

103

SP Central Expanded Platform

SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)

1-1059807173

104

SP Central Expanded Server

1-1059361800

105

SP Datapoint

Pharmacy Data Terminal

1-1059361591

106

SP Datapoint

Pharmacy Data Terminal

1-1059361597

107

SP Datapoint

Pharmacy Data Terminal

1-1059361602

108

SP Datapoint

Pharmacy Data Terminal

1-1059361612

109

SP Datapoint

Pharmacy Data Terminal

1-1059361617

110

SP Datapoint

Pharmacy Data Terminal

1-1059361622

111

SP Datapoint

Pharmacy Data Terminal

1-1059361627

112

SP Datapoint

Pharmacy Data Terminal

1-1059361632

113

SP Datapoint

Pharmacy Data Terminal

1-1059361637

114

SP Datapoint

Pharmacy Data Terminal

1-1059361642

115

SP Datapoint

Pharmacy Data Terminal

1-1059361647

116

SP Datapoint

Pharmacy Data Terminal

1-1059361652

117

SP Datapoint

Pharmacy Data Terminal

1-1059361657

118

SP Datapoint

Pharmacy Data Terminal

1-1059361662

119

SP Datapoint

Pharmacy Data Terminal

1-1059361667

120

SP Datapoint

Pharmacy Data Terminal

1-1059361672

121

SP Datapoint

Pharmacy Data Terminal

1-1059361677

122

SP Datapoint

Pharmacy Data Terminal

1-1059361682

123

SP Datapoint

Pharmacy Data Terminal

1-1059361688

124

SP Datapoint

Pharmacy Data Terminal

1-1059361693

125

SP Datapoint

Pharmacy Data Terminal

1-1059361708

126

SP Datapoint

Pharmacy Data Terminal

1-1059361713

127

SP Datapoint

Pharmacy Data Terminal

1-1059361718

128

SP Datapoint

Pharmacy Data Terminal

1-1059361723

129

SP Datapoint

Pharmacy Data Terminal

1-1059361728

130

SP Kiosk

Pharmacy Patient Kiosk

1-808767677

131

SP Kiosk

Pharmacy Patient Kiosk

1-808767686

132

SP Kiosk Stand

1-810340720

133

SP Kiosk Stand

1-810340724

134

SP Printer

Pharmacy Printer

1-1059426723

135

SP Printer

Pharmacy Printer

1-1059426730

136

SP Printer

Pharmacy Printer

1-1059426766

137

SP Printer

Pharmacy Printer

1-1059426772

138

SP Printer

Pharmacy Printer

1-1059426778

139

SP Printer

Pharmacy Printer

1-1059426784

140

SP Printer

Pharmacy Printer

1-1059426790

141

SP Printer

Pharmacy Printer

1-1059426796

142

SP Printer

Pharmacy Printer

1-1059426802

143

SP Printer

Pharmacy Printer

1-1059426808

144

SP Printer

Pharmacy Printer

1-1059426814

145

SP Printer

Pharmacy Printer

1-1059426820

146

SP Printer

Pharmacy Printer

1-1059426826

147

SP Printer

Pharmacy Printer

1-1059426832

148

SP Printer

Pharmacy Printer

1-1059426838

149

SP Printer

Pharmacy Printer

1-1059426875

150

SP Printer

Pharmacy Printer

1-1059426881

151

Standard Interface

Standard Interface - Eyecon

1-725419570

152

Standard Interface

Standard Interface - Endicia

1-766044127

153

Ticket Window Display

1-808767760

154

Ticket Window Display

1-808767771

155

Ticket Window Display

1-808767782

156

Ticket Window Display

1-808767793

157

Ticket Window Display

1-808767804

158

Ticket Window Display

1-808767815

159

Workflow Management System Software (WMS)

Workflow Management System Software (primary and backup)

1-1093002582

160

Smart Card Scanner

1-1093002590

161

SP Datapoint

Pharmacy Data Terminal

1-1093002574

162

SP Printer

Pharmacy Printer

1-1093002565

163

Standard Interface

1-1093002555

21.B.2

VAMC Fayetteville (AR) - Inpatient

1100 N College Ave, Fayetteville, AR 72703

CLIN

Item

Description

Serial Number

Clean Room Inspection Camera

1-783276297

Clean Room Inspection Camera

1-783276308

Client Video Package

1-783276227

Client Video Package

1-783276241

Client Video Package

1-783276255

Client Video Package

1-783276269

Client Video Package

1-783276283

Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1083431549

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1083431637

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431573

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431581

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431589

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431597

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431605

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431613

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431621

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1083431629

Full Disk Encryption (per server computer/HCI VM)

1-1083431557

Full Disk Encryption (per server computer/HCI VM)

1-1083431565

Notice Board XL

Prescription Notification Board 40"

1-783276329

Smart Card Scanner

1-1110038608

SP Central Image Server

Pharmacy Image Server

1-1083431485

SP Central Image Server

Pharmacy Image Server

1-783276172

SP Central Platform

SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)

1-1083431500

SP Central Server

1-1083431524

SP Datapoint

Pharmacy Data Terminal

1-1083431516

SP Datapoint

Pharmacy Data Terminal

1-1092727943

SP Datapoint

Pharmacy Data Terminal

1-783276148

SP Datapoint

Pharmacy Data Terminal

1-783276156

SP Datapoint

Pharmacy Data Terminal

1-783276164

SP Datapoint

Pharmacy Data Terminal

1-783276194

SP Printer

Pharmacy Printer

1-1092727934

Standard Interface

1-1092727924

Standard Interface

1-783276319

Workflow Management System Software (WMS)

Workflow Management System Software (primary and backup)

1-1092727951

21.B.3

Springfield CBOC

1850 W Republic Rd, Springfield, MO 65807

CLIN

Item

Description

Serial Number

Audio Package Setup/System Integration

Audio Package Setup/System Integration for Notice Board

1-824948955

Audio Package Speaker

1-824948937

Audio Package Speaker

1-824948946

Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1089240760

Customer Hard Drive Retention Robotic Systems

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1089240768

Customer Hard Drive Retention Robotic Systems

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1089240776

Electronic Signature

Electronic Signature Device

1-907296500

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1089240992

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240808

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240816

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240824

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240832

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240840

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240848

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240856

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240864

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240872

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240880

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240888

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240896

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240904

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240912

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240920

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240928

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240936

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240944

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240952

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240960

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240968

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240976

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1089240984

Eyecon 9420

Eyecon Model 9420

1-824948468

Eyecon 9420

Eyecon Model 9420

1-824948476

Eyecon 9420

Eyecon Model 9420

1-824948484

Eyecon 9420

Eyecon Model 9420

1-824948492

Eyecon Interface Controller

1-824948368

Eyecon Interface Controller

1-824948376

Eyecon Interface Controller

1-824948384

Eyecon Interface Controller

1-824948392

Full Disk Encryption (per server computer/HCI VM)

1-1089240784

Full Disk Encryption (per server computer/HCI VM)

1-1089240792

Notice Board

Prescription Notification Board 32"

1-907548222

Notice Board XL

Prescription Notification Board 40"

1-824948907

Notice Board XL

Prescription Notification Board 40"

1-824948922

Notice Board XL

Prescription Notification Board 40"

1-907296571

Pharmacy Services Portal

ScriptPro Pharmacy Services Portal

1-824948876

RAS Device License Package

Workflow Management System RAS Device License Package (5 devices)

1-1089240752

Remote Access Server for WMS

Inbound Access to WMS Software for up to five sessions

1-1089240800

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948186

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948199

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948212

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948225

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948238

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948251

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948264

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948277

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948290

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948303

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948316

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948329

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948342

Robotic Cell Multiplexor

Robotic Cell Multiplexor for SPx00 Robots

1-824948355

ScriptPro Inventory Management Module

1-968080362

SP 200/CCC (6 slot)

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-828592884

SP 200/CCC (6 slot)

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-80716-4184

SP Central Expanded Platform (Conversion)

SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)

1-1058724411

SP Central Expanded Server

1-824948159

SP Datapoint

Pharmacy Data Terminal

1-824948400

SP Datapoint

Pharmacy Data Terminal

1-824948408

SP Datapoint

Pharmacy Data Terminal

1-824948416

SP Datapoint

Pharmacy Data Terminal

1-824948424

SP Datapoint

Pharmacy Data Terminal

1-824948860

SP Datapoint

Pharmacy Data Terminal

1-824948868

SP Datapoint

Pharmacy Data Terminal

1-907197795

SP Datapoint

Pharmacy Data Terminal

1-907197800

SP Datapoint

Pharmacy Data Terminal

1-907197815

SP Datapoint

Pharmacy Data Terminal

1-907197820

SP Datapoint

Pharmacy Data Terminal

1-907197827

SP Kiosk

Pharmacy Patient Kiosk

1-824948889

SP Kiosk

Pharmacy Patient Kiosk

1-824948898

SP Kiosk Stand

1-829152470

SP Kiosk Stand

1-829152474

SP Printer

Pharmacy Printer

1-824948432

SP Printer

Pharmacy Printer

1-824948441

SP Printer

Pharmacy Printer

1-824948450

SP Printer

Pharmacy Printer

1-824948459

SP Printer

Pharmacy Printer

1-907198091

SP Printer

Pharmacy Printer

1-907198097

SP Printer

Pharmacy Printer

1-907198103

SP Printer

Pharmacy Printer

1-907296363

Standard Interface

1-725381413

Ticket Window Display

1-824948963

Ticket Window Display

1-824948974

Ticket Window Display

1-824948985

Workflow Management System Software

1-1092773413

Smart Card Scanner

1-1092773421

SP Datapoint

Pharmacy Data Terminal

1-1092773405

SP Printer

Pharmacy Printer

1-1092773396

Standard Interface

1-1092773386

21.B.4

Branson CBOC

5571 N Gretna Rd, Branson, MO 65616

CLIN

Item

Description

Serial Number

Customer Hard Drive Retention HCI 2000/HCI 1000/WO

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1084264003

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1084264011

Electronic Signature

Electronic Signature Device

1-842161176

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1084264051

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084264027

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084264035

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084264043

Full Disk Encryption (per server computer/HCI VM)

1-1084264019

Reinforced Bi-Fold Doors

1-639136181

SP 100/CCC (6 slot)

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-633401801

SP Central Platform

SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)

1-1084263953

SP Central Server

1-1084263978

SP Datapoint

Pharmacy Data Terminal

1-1084263970

SP Printer

Pharmacy Printer

1-842161313

21.B.5

Ft. Smith CBOC

5700 Phoenix Ave, Fort Smith, AR 72903

CLIN

Item

Description

Serial Number

Audio Package Setup/System Integration

Audio Package Setup/System Integration for Notice Board

D1FYZ21-987590486

Audio Package Speaker

D1FYZ21-987590477

Customer Hard Drive Retention HCI 2000/HCI 1000/WO

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1084184571

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1084184579

Electronic Signature

Electronic Signature Device

1-869531771

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1084184691

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184603

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184611

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184619

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184627

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184635

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184643

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184651

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184659

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184667

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184675

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084184683

Full Disk Encryption (per server computer/HCI VM)

1-1084184587

Full Disk Encryption (per server computer/HCI VM)

1-1084184595

Notice Board XL

Prescription Notification Board 40"

1-987590447

Notice Board XL

Prescription Notification Board 40"

1-987590462

Pharmacy Services Portal

Pharmacy Services Portal Server

1-987590416

Reinforced Bi-Fold Doors

1-458870118

SP 100/CCC (6 slot)

Robotic Prescription Dispensing System with 6 slot Collating Control Center

1-458418136

SP Central Expanded Platform

SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)

1-987590365

SP Central Expanded Server

1-987590389

SP Datapoint

Pharmacy Data Terminal

1-987590381

SP Datapoint

Pharmacy Data Terminal

1-869531785

SP Datapoint

Pharmacy Data Terminal

1-869531801

SP Kiosk

1-987590429

SP Kiosk

1-987590438

SP Kiosk Stand

Pharmacy Patient Kiosk

1-995926975

SP Kiosk Stand

Pharmacy Patient Kiosk

1-995926979

SP Printer

Pharmacy Printer

1-869531807

Ticket Window Display

1-987590494

Workflow Management System Software (WMS)

Workflow Management System Software (primary and backup)

1-1092728205

Smart Card Scanner

1-1092728213

SP Datapoint

Pharmacy Data Terminal

1-1092728197

SP Printer

Pharmacy Printer

1-1092728188

Standard Interface

1-1092728178

21.B.6

Joplin CBOC

3015 Connecticut Ave, Joplin, MO 64804

CLIN

Item

Description

Serial Number

CRS 75

Compact Robotic Prescription Dispensing System 75

1-843923532

Customer Hard Drive Retention HCI 2000/HCI 1000/WO

Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)

1-1084186351

Customer Hard Drive Retention Robotic System

Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)

1-1084186359

Electronic Signature

Electronic Signature Device

1-842543262

ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)

Endpoint Security Management (per pharmacy)

1-1084186399

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084186375

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084186383

ENDPOINT SECURITY (PER SERVER/CLIENT)

Endpoint Security (per server/client computer)

1-1084186391

Full Disk Encryption (per server computer/HCI VM)

1-1084186367

SP Central Platform

SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)

1-1084186302

SP Central Server

1-1084186326

SP Datapoint

Pharmacy Data Terminal

1-1084186318

SP Printer

Pharmacy Printer

1-842543321

Standard Interface

1-842543330

Standard Interface

1-1092728230

Workflow Management System Software (WMS)

Workflow Management System Software (primary and backup)

1-1092728257

Smart Card Scanner

1-1092728265

SP Datapoint

Pharmacy Data Terminal

1-1092728249

SP Printer

Pharmacy Printer

1-1092728240

Delivery

- On-site work should be completed between the hours of 8am and 4:30pm CST, Monday through Friday, excluding holidays.

o If Biomed Representative agrees to after hours billable service; Labor and Travel will be at the vendor s preferred contract billing rate at the contract start date. No billable service to be performed without a separate PO.

- Biomed Representative will be informed in the following situations:

o To schedule any work.

o After arriving on site, but before any work is started.

o To provide an approximate timeframe for the work.

o As soon as it is known that the work will take longer than expected.

o At completion of work prior to leaving the facility.

o Report any incomplete aspects of the work or issues that could not be corrected during the visit.

o Provide a written plan for corrective action for any work that cannot be completed within 24 hours. Plan must be provided to and approved by Biomed Representative.

- Vendor will provide documentation for each occurrence that service is provided.

o Documentation to be provided within 5 business days of work completion.

o Service reports shall be provided for all service activities including preventive maintenance, emergency repair, and safety inspections, and must contain the following information:

a) Name of Site

b) SR Number

c) Tech Name

d) Date and Time

e) Issue Reported By *If applicable*

f) Product

g) Problem Area *if applicable*

h) Resolution *if applicable*

i) Serial Number Serviced or Replaced

j) Signature of Pharmacy Staff member who witnessed service event (available upon request within 90 days of service date)

o Service Reports will be e-mailed at the completion of work or when the problem resolution is set to complete.

o Electronic copy sent to COR via email: TBD.

- Invoices submitted monthly, in arrears via Tungsten.

REQUESTED RESPONSES:

The intent of this Request for Information is to establish sources to define the procurement strategy (e.g set-aside, sole source, unrestricted) for a solicitation that VA intends to post in the near future. Interested contractors are requested to respond in accordance with the following:

Please respond to this RFI if you can provide the annual services per the OEM compliance for the ScriptPro Robotic Prescription Dispensing Systems and Associated Equipment. In the response please cite your business size status.

If you have an existing GSA or VA, Federal Supply Schedule contract, please include the contract details in your response.

Please note that VA is particularly interested in determining the availability of Small Business. If your company is a small business that can provide these services in compliance with the OEM, please respond to this RFI.

CONTACT INFORMATION AND RESPONSE DUE DATE:

Please email all responses to diyonne.williams@va.gov. Please respond to this RFI no later than June 5, 2026 at 5 PM (CT).

DISCLAIMER: This RFI is issued solely for informational and planning purposes and does not constitute a solicitation. Responses to this notice are not offers and cannot be accepted by the Department of Veterans Affairs to form a binding contract. Respondents are solely responsible for all expenses associated with responding to this RFI.

Files

File	Type	Posted
36C25626Q0829_1.docx	DOCX document	May 22, 2026

Notice history

Notice	Type	Posted
J065--ScriptPro Annual Service Contract Latest special notice	Special Notice	Sep 23, 2026
This notice Original	Pre-Solicitation	May 22, 2026

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