36C25626Q0829_1.docx

61 KB Posted

Attached to
J065--ScriptPro Annual Service Contract
Solicitation number
36C25626Q0829
Issued by

About this file

Written by GovTribe AI ·

This is a Request for Information (RFI) issued by the Department of Veterans Affairs Network Contracting Office (NCO) 16 for the Veterans Health Care System of the Ozarks (VHSO) regarding annual maintenance services for ScriptPro Robotic Prescription Dispensing Systems. The RFI (Solicitation Number 36C25626Q0829) seeks sources to define procurement strategy for a future firm-fixed-price solicitation consisting of a one-year base period and four one-year option periods. The response deadline is June 5, 2026 at 5 PM Central Time, with responses to be submitted to diyonne.williams@va.gov. The contracting office is located at the G.V. (Sonny) Montgomery VAMC in Jackson, MS 39216, with the place of performance being VHSO at 1100 N College Ave, Fayetteville, AR 72703.

Required services include telephone support (Monday-Friday, 8 AM-5 PM CST) for technical and clinical applications, emergency repair with one business day on-site response time, parts and labor coverage, priority overnight parts delivery, software and operating system licenses and updates, database updates, and interface maintenance. All services must comply with original equipment manufacturer (OEM) technical data, service bulletins, maintenance intervals, and warranty conditions. The equipment to be maintained is located across six facilities within VHSO: Fayetteville Outpatient, Fayetteville Inpatient, Springfield CBOC, Branson CBOC, Fort Smith CBOC, and Joplin CBOC, with detailed equipment lists including robotic dispensing systems, servers, printers, security endpoints, notification boards, and various supporting components. The NAICS code is 339112, the Product Service Code is J065, and VA specifically seeks to determine small business availability. On-site work must be performed between 8 AM and 4:30 PM CST Monday through Friday, excluding holidays, with comprehensive service documentation required within five business days of work completion.

View the file

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file
Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

SUBJECT*

ScriptPro Annual Service Contract

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
39216
SOLICITATION NUMBER*
36C25626Q0829
RESPONSE DATE/TIME/ZONE
06-05-2026 5 PM CENTRAL TIME, CHICAGO, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
J065
NAICS CODE*
339112
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

G.V. (Sonny) Montgomery VAMC

1500 E. Woodrow Wilson Dr.

Jackson MS 39216

POINT OF CONTACT*

DIYONNE WILLIAMS

DIYONNE.WILLIALMS@VA.GOV

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

Sources Sought Notice Sources Sought Notice

DESCRIPTION

*= Required Field
Sources Sought Notice

Sources Sought Notice

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE (NCO) 16

Veterans Health Care System of the Ozarks (VHSO) 1100 N College Ave, Fayetteville, AR 72703

REQUEST FOR INFORMATION

36C25626Q0829

BACKGROUND:

The Veterans Health Care System of the Ozarks (VHSO) requires annual maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and associated equipment. These services must include telephone support, remote support, and on‑site remedial and preventive maintenance under a firm-fixed-price contract consisting of a one-year Base Period and four additional one-year option periods, exercisable at the Government’s discretion. All annual equipment services must adhere to OEM technical data, service bulletins, prescribed maintenance intervals, and warranty conditions. All service activities must follow current OEM‑approved procedures.

The NAICS Code for this procurement is 339112.

TASK:

The following outlines the annual OEM compliance maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and their associated equipment:

-Provide telephone support Monday-Friday 8am-5pm, CST; Technical and Clinical Applications.
-Provide emergency repair on equipment when notified of corrective action need by Biomed Representative, with one business day on site response time.
-Include coverage of parts, labor, and travel to complete corrective maintenance.
-Provide Priority parts delivery, including overnight shipment.
-Provide licenses and updates for software and Operating Systems (OS).
-Provide database updates.
-Provide interface maintenance.

The Government-Furnished Property are listed in the tables below:

21.B.1
VAMC Fayetteville (AR) - Outpatient

1100 N College Ave, Fayetteville, AR 72703

CLIN
Item
Description
Serial Number
1
Audio Package Setup/System Integration
Audio Package Setup/System Integration for Notice Board
1-808767752
2
Audio Package Speaker
Audio Package Speaker
1-808767725
3
Audio Package Speaker
Audio Package Speaker
1-808767734
4
Audio Package Speaker
Audio Package Speaker
1-808767743
5
Customer Hard Drive Retention HCI 2000/HCI 1000/WO
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1082962582
6
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1082962590
7
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1082962598
8
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1082962606
9
Electronic Door Locks
Electronic Door Locks for Robotic System
1-546314042
10
Electronic Signature Device
Electronic Signature Device
1-1059425928
11
Electronic Signature Device
Electronic Signature Device
1-1059425973
12
Electronic Signature Device
Electronic Signature Device
1-1059425966
13
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1082962982
14
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962638
15
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962646
16
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962654
17
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962662
18
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962670
19
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962678
20
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962686
21
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962694
22
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962702
23
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962710
24
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962718
25
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962726
26
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962734
27
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962742
28
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962750
29
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962758
30
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962766
31
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962774
32
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962782
33
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962790
34
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962798
35
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962806
36
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962814
37
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962822
38
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962830
39
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962838
40
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962846
41
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962854
42
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962862
43
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962870
44
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962878
45
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962886
46
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962894
47
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962902
48
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962910
49
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962918
50
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962926
51
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962934
52
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962942
53
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962950
54
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962958
55
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962966
56
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1082962974
57
Eyecon 9420
Eyecon Model 9420
1-800289074
58
Eyecon 9420
Eyecon Model 9420
1-800289083
59
Eyecon 9420
Eyecon Model 9420
1-800289092
60
Eyecon 9420
Eyecon Model 9420
1-800289101
61
Eyecon 9420
Eyecon Model 9420
1-800289110
62
Eyecon Interface Controller
Eyecon Interface Controller
1-800289018
63
Eyecon Interface Controller
Eyecon Interface Controller
1-800289026
64
Eyecon Interface Controller
Eyecon Interface Controller
1-800289034
65
Eyecon Interface Controller
Eyecon Interface Controller
1-800289042
66
Eyecon Interface Controller
Eyecon Interface Controller
1-800289058
67
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1082962614
68
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1082962622
69
Notice Board
Prescription Notification Board 32"
1-1059472654
70
Notice Board XL
Prescription Notification Board 40"
1-1059472665
71
Notice Board XL
Prescription Notification Board 40"
1-1059472678
72
Notice Board XL
Prescription Notification Board 40"
1-1059472690
73
Notice Board XL
Prescription Notification Board 40"
1-808767695
74
Notice Board XL
Prescription Notification Board 40"
1-808767710
75
Pharmacy Services Portal
Pharmacy Services Portal Server
1-808767664
76
RAS Device License Package
Workflow Management System RAS Device License Package (5 devices)
1-1082962574
77
Reinforced Bi-Fold Doors
Reinforced Bi-Fold Doors
1-546314025
78
Remote Access Server for WMS
Inbound Access to WMS Software for up to five sessions
1-1082962630
79
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059720909
80
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059817355
81
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059918343
82
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059918374
83
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059918384
84
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-1059918395
85
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-669253762
86
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360551
87
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360663
88
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360691
89
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360712
90
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360719
91
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360747
92
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360761
93
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360775
94
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360782
95
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360789
96
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360845
97
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-749360852
98
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-801409735
99
ScriptPro Inventory Management Module
ScriptPro Inventory Management Module (per pharmacy)
1-966197437
100
SP 100/OCC
Robotic Prescription Dispensing System with Open Control Center
1-454960076
101
SP 200/CCC (6 slot)
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-610161403
102
SP 200/CCC (6 slot) - Conversion
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-80716-98756
103
SP Central Expanded Platform
SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)
1-1059807173
104
SP Central Expanded Server
SP Central Expanded Server
1-1059361800
105
SP Datapoint
Pharmacy Data Terminal
1-1059361591
106
SP Datapoint
Pharmacy Data Terminal
1-1059361597
107
SP Datapoint
Pharmacy Data Terminal
1-1059361602
108
SP Datapoint
Pharmacy Data Terminal
1-1059361612
109
SP Datapoint
Pharmacy Data Terminal
1-1059361617
110
SP Datapoint
Pharmacy Data Terminal
1-1059361622
111
SP Datapoint
Pharmacy Data Terminal
1-1059361627
112
SP Datapoint
Pharmacy Data Terminal
1-1059361632
113
SP Datapoint
Pharmacy Data Terminal
1-1059361637
114
SP Datapoint
Pharmacy Data Terminal
1-1059361642
115
SP Datapoint
Pharmacy Data Terminal
1-1059361647
116
SP Datapoint
Pharmacy Data Terminal
1-1059361652
117
SP Datapoint
Pharmacy Data Terminal
1-1059361657
118
SP Datapoint
Pharmacy Data Terminal
1-1059361662
119
SP Datapoint
Pharmacy Data Terminal
1-1059361667
120
SP Datapoint
Pharmacy Data Terminal
1-1059361672
121
SP Datapoint
Pharmacy Data Terminal
1-1059361677
122
SP Datapoint
Pharmacy Data Terminal
1-1059361682
123
SP Datapoint
Pharmacy Data Terminal
1-1059361688
124
SP Datapoint
Pharmacy Data Terminal
1-1059361693
125
SP Datapoint
Pharmacy Data Terminal
1-1059361708
126
SP Datapoint
Pharmacy Data Terminal
1-1059361713
127
SP Datapoint
Pharmacy Data Terminal
1-1059361718
128
SP Datapoint
Pharmacy Data Terminal
1-1059361723
129
SP Datapoint
Pharmacy Data Terminal
1-1059361728
130
SP Kiosk
Pharmacy Patient Kiosk
1-808767677
131
SP Kiosk
Pharmacy Patient Kiosk
1-808767686
132
SP Kiosk Stand
SP Kiosk Stand
1-810340720
133
SP Kiosk Stand
SP Kiosk Stand
1-810340724
134
SP Printer
Pharmacy Printer
1-1059426723
135
SP Printer
Pharmacy Printer
1-1059426730
136
SP Printer
Pharmacy Printer
1-1059426766
137
SP Printer
Pharmacy Printer
1-1059426772
138
SP Printer
Pharmacy Printer
1-1059426778
139
SP Printer
Pharmacy Printer
1-1059426784
140
SP Printer
Pharmacy Printer
1-1059426790
141
SP Printer
Pharmacy Printer
1-1059426796
142
SP Printer
Pharmacy Printer
1-1059426802
143
SP Printer
Pharmacy Printer
1-1059426808
144
SP Printer
Pharmacy Printer
1-1059426814
145
SP Printer
Pharmacy Printer
1-1059426820
146
SP Printer
Pharmacy Printer
1-1059426826
147
SP Printer
Pharmacy Printer
1-1059426832
148
SP Printer
Pharmacy Printer
1-1059426838
149
SP Printer
Pharmacy Printer
1-1059426875
150
SP Printer
Pharmacy Printer
1-1059426881
151
Standard Interface
Standard Interface - Eyecon
1-725419570
152
Standard Interface
Standard Interface - Endicia
1-766044127
153
Ticket Window Display
Ticket Window Display
1-808767760
154
Ticket Window Display
Ticket Window Display
1-808767771
155
Ticket Window Display
Ticket Window Display
1-808767782
156
Ticket Window Display
Ticket Window Display
1-808767793
157
Ticket Window Display
Ticket Window Display
1-808767804
158
Ticket Window Display
Ticket Window Display
1-808767815
159
Workflow Management System Software (WMS)
Workflow Management System Software (primary and backup)
1-1093002582
160
Smart Card Scanner
Smart Card Scanner
1-1093002590
161
SP Datapoint
Pharmacy Data Terminal
1-1093002574
162
SP Printer
Pharmacy Printer
1-1093002565
163
Standard Interface
Standard Interface
1-1093002555
21.B.2
VAMC Fayetteville (AR) - Inpatient

1100 N College Ave, Fayetteville, AR 72703

CLIN
Item
Description
Serial Number
1
Clean Room Inspection Camera
Clean Room Inspection Camera
1-783276297
2
Clean Room Inspection Camera
Clean Room Inspection Camera
1-783276308
3
Client Video Package
Client Video Package
1-783276227
4
Client Video Package
Client Video Package
1-783276241
5
Client Video Package
Client Video Package
1-783276255
6
Client Video Package
Client Video Package
1-783276269
7
Client Video Package
Client Video Package
1-783276283
8
Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1083431549
9
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1083431637
10
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431573
11
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431581
12
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431589
13
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431597
14
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431605
15
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431613
16
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431621
17
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1083431629
18
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1083431557
19
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1083431565
20
Notice Board XL
Prescription Notification Board 40"
1-783276329
21
Smart Card Scanner
Smart Card Scanner
1-1110038608
22
SP Central Image Server
Pharmacy Image Server
1-1083431485
23
SP Central Image Server
Pharmacy Image Server
1-783276172
24
SP Central Platform
SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)
1-1083431500
25
SP Central Server
SP Central Server
1-1083431524
26
SP Datapoint
Pharmacy Data Terminal
1-1083431516
27
SP Datapoint
Pharmacy Data Terminal
1-1092727943
28
SP Datapoint
Pharmacy Data Terminal
1-783276148
29
SP Datapoint
Pharmacy Data Terminal
1-783276156
30
SP Datapoint
Pharmacy Data Terminal
1-783276164
31
SP Datapoint
Pharmacy Data Terminal
1-783276194
32
SP Printer
Pharmacy Printer
1-1092727934
33
Standard Interface
Standard Interface
1-1092727924
34
Standard Interface
Standard Interface
1-783276319
35
Workflow Management System Software (WMS)
Workflow Management System Software (primary and backup)
1-1092727951
21.B.3
Springfield CBOC

1850 W Republic Rd, Springfield, MO 65807

CLIN
Item
Description
Serial Number
1
Audio Package Setup/System Integration
Audio Package Setup/System Integration for Notice Board
1-824948955
2
Audio Package Speaker
Audio Package Speaker
1-824948937
3
Audio Package Speaker
Audio Package Speaker
1-824948946
4
Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1089240760
5
Customer Hard Drive Retention Robotic Systems
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1089240768
6
Customer Hard Drive Retention Robotic Systems
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1089240776
7
Electronic Signature
Electronic Signature Device
1-907296500
8
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1089240992
9
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240808
10
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240816
11
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240824
12
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240832
13
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240840
14
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240848
15
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240856
16
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240864
17
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240872
18
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240880
19
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240888
20
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240896
21
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240904
22
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240912
23
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240920
24
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240928
25
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240936
26
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240944
27
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240952
28
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240960
29
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240968
30
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240976
31
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1089240984
32
Eyecon 9420
Eyecon Model 9420
1-824948468
33
Eyecon 9420
Eyecon Model 9420
1-824948476
34
Eyecon 9420
Eyecon Model 9420
1-824948484
35
Eyecon 9420
Eyecon Model 9420
1-824948492
36
Eyecon Interface Controller
Eyecon Interface Controller
1-824948368
37
Eyecon Interface Controller
Eyecon Interface Controller
1-824948376
38
Eyecon Interface Controller
Eyecon Interface Controller
1-824948384
39
Eyecon Interface Controller
Eyecon Interface Controller
1-824948392
40
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1089240784
41
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1089240792
42
Notice Board
Prescription Notification Board 32"
1-907548222
43
Notice Board XL
Prescription Notification Board 40"
1-824948907
44
Notice Board XL
Prescription Notification Board 40"
1-824948922
45
Notice Board XL
Prescription Notification Board 40"
1-907296571
46
Pharmacy Services Portal
ScriptPro Pharmacy Services Portal
1-824948876
47
RAS Device License Package
Workflow Management System RAS Device License Package (5 devices)
1-1089240752
48
Remote Access Server for WMS
Inbound Access to WMS Software for up to five sessions
1-1089240800
49
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948186
50
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948199
51
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948212
52
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948225
53
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948238
54
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948251
55
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948264
56
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948277
57
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948290
58
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948303
59
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948316
60
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948329
61
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948342
62
Robotic Cell Multiplexor
Robotic Cell Multiplexor for SPx00 Robots
1-824948355
63
ScriptPro Inventory Management Module
ScriptPro Inventory Management Module
1-968080362
64
SP 200/CCC (6 slot)
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-828592884
65
SP 200/CCC (6 slot)
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-80716-4184
66
SP Central Expanded Platform (Conversion)
SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)
1-1058724411
67
SP Central Expanded Server

1-824948159

68
SP Datapoint
Pharmacy Data Terminal
1-824948400
69
SP Datapoint
Pharmacy Data Terminal
1-824948408
70
SP Datapoint
Pharmacy Data Terminal
1-824948416
71
SP Datapoint
Pharmacy Data Terminal
1-824948424
72
SP Datapoint
Pharmacy Data Terminal
1-824948860
73
SP Datapoint
Pharmacy Data Terminal
1-824948868
74
SP Datapoint
Pharmacy Data Terminal
1-907197795
75
SP Datapoint
Pharmacy Data Terminal
1-907197800
76
SP Datapoint
Pharmacy Data Terminal
1-907197815
77
SP Datapoint
Pharmacy Data Terminal
1-907197820
78
SP Datapoint
Pharmacy Data Terminal
1-907197827
79
SP Kiosk
Pharmacy Patient Kiosk
1-824948889
80
SP Kiosk
Pharmacy Patient Kiosk
1-824948898
81
SP Kiosk Stand
SP Kiosk Stand
1-829152470
82
SP Kiosk Stand
SP Kiosk Stand
1-829152474
83
SP Printer
Pharmacy Printer
1-824948432
84
SP Printer
Pharmacy Printer
1-824948441
85
SP Printer
Pharmacy Printer
1-824948450
86
SP Printer
Pharmacy Printer
1-824948459
87
SP Printer
Pharmacy Printer
1-907198091
88
SP Printer
Pharmacy Printer
1-907198097
89
SP Printer
Pharmacy Printer
1-907198103
90
SP Printer
Pharmacy Printer
1-907296363
91
Standard Interface
Standard Interface
1-725381413
92
Ticket Window Display
Ticket Window Display
1-824948963
93
Ticket Window Display
Ticket Window Display
1-824948974
94
Ticket Window Display
Ticket Window Display
1-824948985
95
Workflow Management System Software

1-1092773413

96
Smart Card Scanner
Smart Card Scanner
1-1092773421
97
SP Datapoint
Pharmacy Data Terminal
1-1092773405
98
SP Printer
Pharmacy Printer
1-1092773396
99
Standard Interface
Standard Interface
1-1092773386
21.B.4
Branson CBOC

5571 N Gretna Rd, Branson, MO 65616

CLIN
Item
Description
Serial Number
1
Customer Hard Drive Retention HCI 2000/HCI 1000/WO
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1084264003
2
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1084264011
3
Electronic Signature
Electronic Signature Device
1-842161176
4
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1084264051
5
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084264027
6
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084264035
7
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084264043
8
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1084264019
9
Reinforced Bi-Fold Doors
Reinforced Bi-Fold Doors
1-639136181
10
SP 100/CCC (6 slot)
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-633401801
11
SP Central Platform
SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)
1-1084263953
12
SP Central Server
SP Central Server
1-1084263978
13
SP Datapoint
Pharmacy Data Terminal
1-1084263970
14
SP Printer
Pharmacy Printer
1-842161313
21.B.5
Ft. Smith CBOC

5700 Phoenix Ave, Fort Smith, AR 72903

CLIN
Item
Description
Serial Number
1
Audio Package Setup/System Integration
Audio Package Setup/System Integration for Notice Board
D1FYZ21-987590486
2
Audio Package Speaker
Audio Package Speaker
D1FYZ21-987590477
3
Customer Hard Drive Retention HCI 2000/HCI 1000/WO
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1084184571
4
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1084184579
5
Electronic Signature
Electronic Signature Device
1-869531771
6
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1084184691
7
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184603
8
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184611
9
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184619
10
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184627
11
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184635
12
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184643
13
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184651
14
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184659
15
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184667
16
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184675
17
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084184683
18
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1084184587
19
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1084184595
20
Notice Board XL
Prescription Notification Board 40"
1-987590447
21
Notice Board XL
Prescription Notification Board 40"
1-987590462
22
Pharmacy Services Portal
Pharmacy Services Portal Server
1-987590416
23
Reinforced Bi-Fold Doors
Reinforced Bi-Fold Doors
1-458870118
24
SP 100/CCC (6 slot)
Robotic Prescription Dispensing System with 6 slot Collating Control Center
1-458418136
25
SP Central Expanded Platform
SP Central Expanded Platform (includes 1 SP Central Expanded Server, 1 SP Datapoint)
1-987590365
26
SP Central Expanded Server
SP Central Expanded Server
1-987590389
27
SP Datapoint
Pharmacy Data Terminal
1-987590381
28
SP Datapoint
Pharmacy Data Terminal
1-869531785
29
SP Datapoint
Pharmacy Data Terminal
1-869531801
30
SP Kiosk
SP Kiosk
1-987590429
31
SP Kiosk
SP Kiosk
1-987590438
32
SP Kiosk Stand
Pharmacy Patient Kiosk
1-995926975
33
SP Kiosk Stand
Pharmacy Patient Kiosk
1-995926979
34
SP Printer
Pharmacy Printer
1-869531807
35
Ticket Window Display
Ticket Window Display
1-987590494
36
Workflow Management System Software (WMS)
Workflow Management System Software (primary and backup)
1-1092728205
37
Smart Card Scanner
Smart Card Scanner
1-1092728213
38
SP Datapoint
Pharmacy Data Terminal
1-1092728197
39
SP Printer
Pharmacy Printer
1-1092728188
40
Standard Interface
Standard Interface
1-1092728178
21.B.6
Joplin CBOC

3015 Connecticut Ave, Joplin, MO 64804

CLIN
Item
Description
Serial Number
1
CRS 75
Compact Robotic Prescription Dispensing System 75
1-843923532
2
Customer Hard Drive Retention HCI 2000/HCI 1000/WO
Security Entitlement: Customer Hard Drive Retention HCI 2000/HCI 1000/Workflow Platform Server (per server)
1-1084186351
3
Customer Hard Drive Retention Robotic System
Security Entitlement: Customer Hard Drive Retention Robotic System (per robot)
1-1084186359
4
Electronic Signature
Electronic Signature Device
1-842543262
5
ENDPOINT SECURITY MANAGEMENT (PER PHARMACY)
Endpoint Security Management (per pharmacy)
1-1084186399
6
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084186375
7
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084186383
8
ENDPOINT SECURITY (PER SERVER/CLIENT)
Endpoint Security (per server/client computer)
1-1084186391
9
Full Disk Encryption (per server computer/HCI VM)
Full Disk Encryption (per server computer/HCI VM)
1-1084186367
10
SP Central Platform
SP Central Platform (includes 1 SP Central Server, 1 SP Datapoint)
1-1084186302
11
SP Central Server
SP Central Server
1-1084186326
12
SP Datapoint
Pharmacy Data Terminal
1-1084186318
13
SP Printer
Pharmacy Printer
1-842543321
14
Standard Interface
Standard Interface
1-842543330
15
Standard Interface
Standard Interface
1-1092728230
16
Workflow Management System Software (WMS)
Workflow Management System Software (primary and backup)
1-1092728257
17
Smart Card Scanner
Smart Card Scanner
1-1092728265
18
SP Datapoint
Pharmacy Data Terminal
1-1092728249
19
SP Printer
Pharmacy Printer
1-1092728240

Delivery

-On-site work should be completed between the hours of 8am and 4:30pm CST, Monday through Friday, excluding holidays.
oIf Biomed Representative agrees to after hours billable service; Labor and Travel will be at the vendor’s preferred contract billing rate at the contract start date. No billable service to be performed without a separate PO.
-Biomed Representative will be informed in the following situations:
oTo schedule any work.
oAfter arriving on site, but before any work is started.
oTo provide an approximate timeframe for the work.
oAs soon as it is known that the work will take longer than expected.
oAt completion of work prior to leaving the facility.
oReport any incomplete aspects of the work or issues that could not be corrected during the visit.
oProvide a written plan for corrective action for any work that cannot be completed within 24 hours. Plan must be provided to and approved by Biomed Representative.
-Vendor will provide documentation for each occurrence that service is provided.
oDocumentation to be provided within 5 business days of work completion.

o Service reports shall be provided for all service activities including preventive maintenance, emergency repair, and safety inspections, and must contain the following information:

a) Name of Site

b) SR Number

c) Tech Name

d) Date and Time

e) Issue Reported By *If applicable*

f) Product

g) Problem Area *if applicable*

h) Resolution *if applicable*

i) Serial Number Serviced or Replaced

j) Signature of Pharmacy Staff member who witnessed service event (available upon request within 90 days of service date) o Service Reports will be e-mailed at the completion of work or when the problem resolution is set to complete.

o Electronic copy sent to COR via email: TBD.

- Invoices submitted monthly, in arrears via Tungsten.

REQUESTED RESPONSES:

The intent of this Request for Information is to establish sources to define the procurement strategy (e.g set-aside, sole source, unrestricted) for a solicitation that VA intends to post in the near future. Interested contractors are requested to respond in accordance with the following:

1. Please respond to this RFI if you can provide the annual services per the OEM compliance for the ScriptPro Robotic Prescription Dispensing Systems and Associated Equipment. In the response please cite your business size status.

0. If you have an existing GSA or VA, Federal Supply Schedule contract, please include the contract details in your response.

0. Please note that VA is particularly interested in determining the availability of Small Business. If your company is a small business that can provide these services in compliance with the OEM, please respond to this RFI.

CONTACT INFORMATION AND RESPONSE DUE DATE:

Please email all responses to diyonne.williams@va.gov. Please respond to this RFI no later than June 5, 2026 at 5 PM (CT).

DISCLAIMER: This RFI is issued solely for informational and planning purposes and does not constitute a solicitation. Responses to this notice are not offers and cannot be accepted by the Department of Veterans Affairs to form a binding contract. Respondents are solely responsible for all expenses associated with responding to this RFI.

End of Document of Product

Description

Template

April

File details come from the government source that posted it. Updated .