J065--Rauland Responder 5 Software Service Indianapolis, IN
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C25025Q0670
- Agency
-
Veterans Integrated Service Network 10
Veterans Health Administration, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C25026C0001-36C25025Q0670 Federal contract award
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 10 issued a sole source justification notice for Rauland Responder 5 Software Service at the Richard L. Roudebush VA Medical Center in Indianapolis, Indiana. The procurement covers comprehensive maintenance and support services for Rauland Responder 5 medical software systems, including software licensing, maintenance, service packs, bug fixes, enhanced upgrade support, and annual clinical refresher training, with emergency response requirements of 4 hours via phone and on-site service within 24 hours if remote resolution fails. The sole source justification was based on the proprietary nature of the Rauland Responder 5 Nursecall System's operating software and service keys, with South Western Communications, Inc. being identified as the only authorized distributor and servicer for this specialized medical equipment. South Western Communications, Inc. was awarded contract 36C25026C0001 for $143,685.54 on October 1, 2025, representing the base year funding, while the total estimated contract value spans $389,485.06 across a base year and two option years. The procurement was executed under FAR 13.5 Simplified Procedures for Certain Commercial Items and classified under NAICS code 811210 for electronic and precision equipment repair and maintenance.
Notice text
Indianapolis Rauland Responder 5 Software Awarded contract 36C25026C0001 to SOUTH WESTERN COMMUNICATIONS INC for 143685.54000000 on 2025-10-01.
Files
| File | Type | Posted |
|---|---|---|
| 36C25026C0001_1.docx | DOCX document | |
| P03 - Attachment 1 FAR 13.5 Sole Source Justification - SAT-7.5M.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Limited / Sole Source Justification | |
| J065--Intent to Sole Source Rauland Responder 5 Software Indianapolis, IN | Special Notice |
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