J065--QMATIC Service | Follow on Base+4 | Start: 1/1/26
Closed Solicitation Posted
- Solicitation number
- 36C25026Q0112
- Agency
-
Veterans Integrated Service Network 10
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Integrated Service Network 10 is soliciting a firm-fixed-price service agreement for hardware and software maintenance of a Q-Matic Customer Flow Management System at the Chillicothe VA Medical Center (VAMC). The procurement requires on-site maintenance services during standard business hours (8:00 a.m. to 4:30 p.m., Monday through Friday) with a response time of four hours for service requests and a guaranteed 95% system uptime. Vendors must demonstrate competence in system maintenance, on-site service capabilities, uptime guarantees, and repair response times. The government will evaluate proposals using a Lowest Price Technically Acceptable (LPTA) method. The questions cut-off date is December 12, 2025, and the solicitation closes on December 17, 2025, at 10:00 a.m. EST. It should be noted that the original solicitation (36C25026Q0112) has been canceled via amendment, with a revised solicitation (36C25026Q0167) to be posted in its place.
This procurement carries no set-aside designation. The contract has a base period from January 1, 2026, through December 31, 2026, with four one-year option periods extending through 2030, providing a potential five-year contract term. The solicitation includes provisions for 20 overtime hours annually in addition to standard maintenance services. The place of performance is the Chillicothe VA Medical Center in Ohio, where contractors must coordinate with the Engineering Service and Chief Information Officer. No specific contract value information is provided in the solicitation documents reviewed, and no incumbent contractor is identified.
Notice text
2 versions
Update #2 · Latest ·
Chillicothe VAMC Q-Matic Service Agreement
Update #1 ·
Chillicothe VAMC Q-Matic Customer Flow Management System Service Agreement
Files
| File | Type | Posted |
|---|---|---|
| 36C25026Q0112 0001.docx | DOCX document | |
| 36C25026Q0112_1.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| J065--QMATIC Service | Follow on Base+4 | Start: 1/1/26 | Pre-Solicitation |
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