J065--Philips ICCA Support and Licenses-VISN 05 Intent to Sole Source

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 (VISN 5) has issued a Special Notice of Intent to Sole Source a contract for Philips ICCA support services and licenses. The notice covers support for five Philips Integrated Clinical Care and Anesthesia (ICCA) systems located across VA medical centers in West Virginia, Maryland, and Washington DC. These medical centers include facilities in Huntington, Clarksburg, Martinsburg, Baltimore, and Washington DC. The VA Maryland Healthcare System is seeking comprehensive support for these systems, including remote technical assistance, software maintenance, and ongoing licensing. The intended sole-source contractor is Philips Healthcare, a division of Philips North America, LLC.

The primary objective of this Special Notice is to procure specialized technical support and licensing for critical medical information systems within the VA healthcare network. Contractors interested in responding must provide documentation demonstrating their capability to fulfill the requirement by December 10, 2024. The contract's estimated performance period spans from February 1, 2025, through January 31, 2026, with a base year and two potential one-year option periods. The scope of work includes 24x7 remote support, software updates, scheduled and unscheduled maintenance, technical support, database administration, training, application configuration, consulting, and server patching. Philips Healthcare has positioned itself as the sole-source provider by emphasizing its unique status as the original manufacturer with exclusive access to software engineers and technical resources. The procurement falls under NAICS code 541511 for Custom Computer Programming Services and PSC code J065 for Medical Equipment Maintenance and Repair.